Please tell us about the good and bad aspects of living in your local area:

Beautiful development on the boundaries of Botley Woods. Very private and quiet and finished to a fantastic standard.

How has the building management responded to any problems or issues you have raised:

Alex was fantastic. He helped us with all our technical problems and any issues were resolved professionally and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

Always be honest about your situation. If you have issues with referencing like we did with our landlord reference just let them know and other option could be available to you to make to get the property you want.

Please tell us about the good and bad aspects of living in your local area:

Good local supermarket and cafe, would be nice to have a nearby takeaway. Street is good and the local people seem friendly. Bin collections are fairly consistent with low traffic noise. Overall near by facilities are good. Negatives would be the ongoing building work which has been happening since we moved in last year. Hopefully this is coming to an end though.

How has the building management responded to any problems or issues you have raised:

They have responded to issues and when needed organised to have them resolved by the relevent contractors.

Please share one thing (or more) which you wish you had known before you moved in:

Keep an eye on the battery level of the electronic door lock, it ran out when we were on holiday and were unable to access our house when we returned. A top tip, keep a 9v battery in your car and you can give it a boost in charge to give you access again.

Please tell us about the good and bad aspects of living in your local area:

Very easy links to shopping between both Portsmouth and Southampton with access to Whiteley shopping centre which is great!

How has the building management responded to any problems or issues you have raised:

Very very Poor, communication is terrible, long long waits to get any information regarding the next steps on our homes repairs. We’ve even been asked if we know what’s going on with the repairs on our house by the property management team, THIS IS YOUR PROPERTY!! Absolutely disgusting! Extremely disappointed!

Please share one thing (or more) which you wish you had known before you moved in:

I was hopeful when we moved in that being a new property there would be no major issues just a couple of minor repair issues that may arise, little did we know that our whole kitchen would have to be removed and backboards replaced due to black mould, extremely concerning especially when my partner has really bad allergies and this was made aware to the property management team! Absolutely disgusted!

Please tell us about the good and bad aspects of living in your local area:

Great location and close to train station and shops. Lovely walks with the dog nearby. We like the location.

How has the building management responded to any problems or issues you have raised:

Quick response via email. However, we have wasted two days waiting for a building inspection where nobody arrived.

Please share one thing (or more) which you wish you had known before you moved in:

The amount of disruptive roadworks and lack of timescale for completion. Communal landscaping is not very good. We’ve had to log a complaint twice about areas left unattended.

Please tell us about the good and bad aspects of living in your local area:

Bin collections have been terrible. Often with rubbish over the street every morning from foxes ripping open missed bin collections. Was not aware of the constant construction noise before moving in, builders being loud etc. shops are good.

How has the building management responded to any problems or issues you have raised:

Response has been adequate. We reported an issue with nails giving us a tyre puncture from building works and also finding a rusty blade in the garden and both the construction company and leaf living blamed each other. I also think communal bins should be available until all streets are registered to avoid rubbish build up every week as we have not had an on time bin collection for 3 months

Please share one thing (or more) which you wish you had known before you moved in:

The level of construction still ongoing and the issues with missed bin collections