Leaf Living at Rushlake Meadows, BN20

Please tell us about the good and bad aspects of living in your local area:

Perfect location for us as we are always in eastbourne and family is here, perfect views and facilities

How has the building management responded to any problems or issues you have raised:

No issues yet but from the fast and professionalalism from Ryan will imagine any issues will be fixed prompt

Please share one thing (or more) which you wish you had known before you moved in:

Still figuring out the property, found vans dont switch off on switch and are always on i dont know if this is normal or wrong

Please tell us about the good and bad aspects of living in your local area:

There are virtually no shops or amenities around, making it very inconvenient for daily living. Furthermore, the local traffic situation is a nightmare. There is so much continuous traffic on the main road that trying to turn right coming out of the development is incredibly difficult and frustrating. You are completely isolated without the infrastructure to support it.

How has the building management responded to any problems or issues you have raised:

Management has been shockingly incompetent. I reported a massive leak under the sink and terrible water pressure to their emergency team on move-in day, and they did absolutely nothing. The aftercare team then emailed me a patronising tutorial on how to repressurise a boiler, completely misunderstanding that the mains water pressure is what is actually failing. They even had my address wrong in their own system so I couldn't report issues properly on the app.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known to physically test the taps for water pressure before signing the lease, as it is currently unusable. I also wish I knew that a viewing booked 8 days in advance would consist of an agent leaving a door open for 30 seconds while they sit in a meeting.

Please tell us about the good and bad aspects of living in your local area:

Been living in the area for 8 years it was important to stay close to schools and shops, and for work so works well for us

How has the building management responded to any problems or issues you have raised:

Yes they have been really quick in getting stuff sorted

Please share one thing (or more) which you wish you had known before you moved in:

That the gas hob was not working, but we have reported and it’s getting sorted

Please tell us about the good and bad aspects of living in your local area:

We love the area, we have lived in the area for 8 years already. We have everything we need on the door step, my son goes to the local school.

How has the building management responded to any problems or issues you have raised:

They have been quick to sort the issues, getting companies out to get things sorted for us.

Please share one thing (or more) which you wish you had known before you moved in:

That our internet was not working, have spent a lot in data to watch the TV.