A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

Located near Cardiff Central station, with a convenience store within the building, making it extremely convenient. However, the surrounding area has a slightly poor reputation for safety, particularly at night when voices can be heard coming from Dumballs Road, and litter is often strewn about. Additionally, the noise from the air conditioning exhaust on the roof of the building opposite across the road is a bit loud.

How has the building management responded to any problems or issues you have raised:

I have not yet encountered any major problems, but the staff are responding to various questions with genuine care.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been helpful to know beforehand about the local safety situation (especially at night) and noise levels.

Please tell us about the good and bad aspects of living in your local area:

GOOD - Close to city centre BAD - Right next to homeless centre. Have seen people be assaulted in the street. - lots of people drinking outside the buildings

How has the building management responded to any problems or issues you have raised:

It’s been pretty straightforward. Just pop down for a chat.

Please share one thing (or more) which you wish you had known before you moved in:

Overpriced. If you don’t need a pet friendly rental don’t move here.

Please tell us about the good and bad aspects of living in your local area:

To be honest everything is nearby so I don’t use the car at all I always walk to most of the shops and restaurants

How has the building management responded to any problems or issues you have raised:

Harita was so nice and helpful with me. she is so great person with a nice smile and good looking . She is so kind and polite . I like the communication between me and her she solved all my problems with her advices wish her all the best

Please share one thing (or more) which you wish you had known before you moved in:

I strongly recommend anyone to try to live here very nice experience

Please tell us about the good and bad aspects of living in your local area:

It’s best to register with South Wales Listens and select Butetown, the town centre and Dumballs Road/The Huggard to keep up with the crime problems in the area.

How has the building management responded to any problems or issues you have raised:

It’s very difficult to get a reply to emails around here, there are constant noise issues that I have to bring to the team’s attention but when it’s the staff and contractors are the source of the disturbances, all easily avoided and not a consequence of their work, just pure thoughtless and low expectations for residents. It does little in the way of help set an example when e.g. the security guard is allowing doors to slam closed behind at midnight as he does his vacant apartment checks.

Please share one thing (or more) which you wish you had known before you moved in:

The area, very close to a HMO, I’ve seen people having sex in the car park. I’ve seen people using hard drugs on the pavement outside. You sometimes have no choice but to walk past groups of these people hanging out while on your way to town. The high turnover of staff. It is unsettling, particularly when it involves the manager. The early weekend morning noise disturbances from the office block across the road having their windows cleaned, being woken on a Thursday, the Friday, the Saturday, Sunday, Monday and Tuesday between 6 am and 7 am over the Easter bank holiday weekend for example. The starting at 6 am deliveries to the Co-op in the commercial unit on the ground floor. The skateboarders! Clack, clack and clack for hours at a time.

Please tell us about the good and bad aspects of living in your local area:

Living in Wood Street House has been a pleasant experience. The area is well-connected, with Wood Street station just a short walk away, making it easy to get into central London or other parts of the city. There are plenty of local shops, cafes, and restaurants nearby, offering a good range of options. The atmosphere is generally quiet and safe, and there are several green spaces within walking distance. Bin collections are regular, and I haven’t faced any issues with parking or noise. Overall, it’s a convenient and comfortable place to live.

How has the building management responded to any problems or issues you have raised:

The building management has always been quick, helpful, and friendly in responding to any issues I’ve raised. They handle problems efficiently and communicate clearly throughout the process.