A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

Platform_ Cardiff is in a fantastic area. It’s about a 10 minute walk into the centre of Cardiff, which means we’re absolutely spoiled for choice when it comes to restaurants, bars and events. It’s also a short walk to Cardiff bay, which is always a lovely day out. Location wise, we’re a couple minutes walk from Cardiff train station and not much further to the Central bus station. Although very central and somewhat noisy, with the windows closed we rarely hear traffic except at peak hours, which is to be expected in a busy area that offers so much.

How has the building management responded to any problems or issues you have raised:

The maintenance guy here is great, always really friendly and willing to help. External technicians are also contacted quickly by staff for more complex issues like washers meaning the whole process as a tenant is smooth and efficient.

Please share one thing (or more) which you wish you had known before you moved in:

Sometimes the bin rooms get very full due to the council refusing to take bags. This is due to tenants not following the local recycling rules. However the management team and staff really try their hardest to keep on top of this and keep the place clean.

Please tell us about the good and bad aspects of living in your local area:

The local area has a great range of shops, restaurants, bars and open spaces, with excellent transport links nearby. The street can become quite busy on Saturday nights or when events are taking place at Depot, but we personally enjoy the atmosphere and the events never disturb us. The only minor issue is that some residents occasionally neglect the bin room rules, although this is not the fault of the management team. Overall, it’s a vibrant, convenient and enjoyable place to live.

How has the building management responded to any problems or issues you have raised:

They were always very quick to respond, extremely helpful and very friendly.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly what a friendly and pleasant place to live it is.

Please tell us about the good and bad aspects of living in your local area:

Gramercy Tower is a great place to live with fantastic views over the city and the best roof terrace I’ve seen. We’re within 5 to 10 minute walk of bars, restaurants and shops of Cardiff city centre and across the road from Cardiff train station. No regrets for moving here.

How has the building management responded to any problems or issues you have raised:

I raised an issue when I first moved bed in and they responded immediately. Offering support throughout.

Please share one thing (or more) which you wish you had known before you moved in:

The well thought out lay out of the apartments means it’s a quiet space. I hardly ever hear my neighbours

Please tell us about the good and bad aspects of living in your local area:

The area has all the essential shops and more and is perfect, everything from how close it is to the city centre and the train station makes it an excellent location.

How has the building management responded to any problems or issues you have raised:

Yes, when I had some issues with the door frame or something in the bathroom they got everything fixed for me in no time.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really comes comes to mind as everything was on par with my expectations about wood street house

Please tell us about the good and bad aspects of living in your local area:

The building is located very close to the city centre so it's very easy to get to anything you need. Lots of shops, restaurants, etc around, with access to city transport within a short walking distance. Parking availability can be limited however.

How has the building management responded to any problems or issues you have raised:

I haven't had many problems living here, but the staff are always helpful answering any questions I have.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known a little more about the parking availability, but otherwise everything was explained to me.