A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

It's brilliant being so close to the city centre and next to the train station and having the onsite gym and co-op on the ground floor! Everything you could ever want and need in walking distance from the front door!

How has the building management responded to any problems or issues you have raised:

I haven't had many issue but Luke the maintenance man and the on site team have quickly responded and reacted to any requests ASAP! It great knowing they are there whenever you need them!

Please share one thing (or more) which you wish you had known before you moved in:

I only wish I knew about Platform sooner, me and Rex absolutely love it here and couldn't ask for more from the building or the team.

Please tell us about the good and bad aspects of living in your local area:

Wood Street House is located directly in front of Cardiff Central Station, which is extremely convenient for transport. The area is surrounded by a wide range of shops, cafés, and local markets, all just a short walk away. Living here feels like being right in the heart of the city centre, with easy access to almost every facility, store, and activity you might need. It’s an ideal location for convenience, connectivity, and vibrant city life.

How has the building management responded to any problems or issues you have raised:

Very fast and clear. I had a smooth and stress-free moving-out experience, thanks to Harita from the management team. From start to finish, she was incredibly helpful, clear, and cooperative. Her detailed instructions and prompt responses to any questions made the entire process easy to follow and very manageable. She consistently provided the information we needed in a way that was easy to understand, and her support throughout was truly appreciated.

Please share one thing (or more) which you wish you had known before you moved in:

The apartment location in relation to the sun. I had a very warm days during summer and sometime it can be too warm.

Please tell us about the good and bad aspects of living in your local area:

Wood Street House is located directly in front of Cardiff Central Station, which is extremely convenient for transport. The area is surrounded by a wide range of shops, cafés, and local markets, all just a short walk away. Living here feels like being right in the heart of the city centre, with easy access to almost every facility, store, and activity you might need. It’s an ideal location for convenience, connectivity, and vibrant city life.

How has the building management responded to any problems or issues you have raised:

Fast, clear and professional. Did not had any problem

Please share one thing (or more) which you wish you had known before you moved in:

The apartment location in relation to the sun because it can get very hot in the summer

Please tell us about the good and bad aspects of living in your local area:

Fantastic location with everything within walking distance. Noise can be an issue when wanting a quite night but apart from that it’s perfect

How has the building management responded to any problems or issues you have raised:

Excellent staff (night/day shift and the management) with a very professional attitude always wanting to help

Please share one thing (or more) which you wish you had known before you moved in:

The noise in the early hours of the morning from glasses being chucked into the bins

Please tell us about the good and bad aspects of living in your local area:

Living on my street is generally pleasant. There’s a good range of local shops, cafés, and independent restaurants nearby, offering everything from groceries to international cuisine. Bars and pubs are within walking distance, making evenings out convenient without needing to travel far. Open spaces like local parks are clean, well-maintained, and popular with families and dog walkers. Transport links are decent—buses are frequent and there’s a train station within 15 minutes’ walk. However, during rush hour, buses can be delayed and overcrowded. Parking can be competitive, especially in the evenings, though permit systems help manage it somewhat. Bin collections are regular, though occasional delays occur. Anti-social behaviour is rare, but traffic noise can be noticeable during peak times. Overall, it’s a safe and convenient place to live.

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive and professional when dealing with issues. Maintenance requests are acknowledged quickly, and most problems—like plumbing or communal area repairs—are resolved within a reasonable timeframe. Communication is clear, and updates are provided when delays occur. However, during busier periods or holidays, response times can be slower, and follow-ups are sometimes needed. Overall, the service is dependable and satisfactory

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how limited the parking would be in the evenings—if you don’t arrive early, it can be very difficult to find a spot, even with a permit. Also, while the area is generally quiet, the nearby pub can get noisy on weekend nights, which wasn’t noticeable during the daytime viewing. I’d also advise new neighbours to get familiar with the bin collection schedule early on, as missing a pickup can be a hassle. On the positive side, the local community is friendly and helpful—joining the residents’ WhatsApp group has been great for staying informed and connected