A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

It’s best to register with South Wales Listens and select Butetown, the town centre and Dumballs Road/The Huggard to keep up with the crime problems in the area.

How has the building management responded to any problems or issues you have raised:

It’s very difficult to get a reply to emails around here, there are constant noise issues that I have to bring to the team’s attention but when it’s the staff and contractors are the source of the disturbances, all easily avoided and not a consequence of their work, just pure thoughtless and low expectations for residents. It does little in the way of help set an example when e.g. the security guard is allowing doors to slam closed behind at midnight as he does his vacant apartment checks.

Please share one thing (or more) which you wish you had known before you moved in:

The area, very close to a HMO, I’ve seen people having sex in the car park. I’ve seen people using hard drugs on the pavement outside. You sometimes have no choice but to walk past groups of these people hanging out while on your way to town. The high turnover of staff. It is unsettling, particularly when it involves the manager. The early weekend morning noise disturbances from the office block across the road having their windows cleaned, being woken on a Thursday, the Friday, the Saturday, Sunday, Monday and Tuesday between 6 am and 7 am over the Easter bank holiday weekend for example. The starting at 6 am deliveries to the Co-op in the commercial unit on the ground floor. The skateboarders! Clack, clack and clack for hours at a time.

Please tell us about the good and bad aspects of living in your local area:

Living in Wood Street House has been a pleasant experience. The area is well-connected, with Wood Street station just a short walk away, making it easy to get into central London or other parts of the city. There are plenty of local shops, cafes, and restaurants nearby, offering a good range of options. The atmosphere is generally quiet and safe, and there are several green spaces within walking distance. Bin collections are regular, and I haven’t faced any issues with parking or noise. Overall, it’s a convenient and comfortable place to live.

How has the building management responded to any problems or issues you have raised:

The building management has always been quick, helpful, and friendly in responding to any issues I’ve raised. They handle problems efficiently and communicate clearly throughout the process.

Please tell us about the good and bad aspects of living in your local area:

Amazing location, facilities, and great interior. Loved the staff very friendly and safe. Great safety 24 hours concierge . Maintenance team was always very helpful

How has the building management responded to any problems or issues you have raised:

Very fast response, great email and reception connecting and they solve any issues immediately

Please share one thing (or more) which you wish you had known before you moved in:

great place wish I had more time here. Amazing location

Please tell us about the good and bad aspects of living in your local area:

There’s a good mix of local shops, cafés, and restaurants, though variety can be limited. Several lovely parks and green spaces offer a welcome escape.

How has the building management responded to any problems or issues you have raised:

The management team provide swift respond as they are available almost every time I needed help

Please share one thing (or more) which you wish you had known before you moved in:

I wish I know this place earlier and have to book for an apartment 2 weeks before moving in

Please tell us about the good and bad aspects of living in your local area:

The local area is vibrant and there is always something to do right on your doorstep, would definitely recommend.

How has the building management responded to any problems or issues you have raised:

They have always responded in a timely manner and sorted everything

Please share one thing (or more) which you wish you had known before you moved in:

How hot the hallways are but this can’t be helped :)