A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

The building is within a great location between the city centre and Cardiff bay. However there has been an increase in anti-social behaviour over the past 12 months.

How has the building management responded to any problems or issues you have raised:

Maintenance problems such as broken communal taps, AC/ heating, doors and toilets get passed to a contractor and go months without being addressed.

Please share one thing (or more) which you wish you had known before you moved in:

Grainger will charge you a cleaning fee at the end of your tenancy no matter the condition that you leave your apartment. The check out report will be extremely pedantic (over 200 pages) and general signs of wear and tear are not accepted.

Please tell us about the good and bad aspects of living in your local area:

Great Location!! Close to supermarkets and city center. Near to Cardiff Bay Area and multiple green spaces

How has the building management responded to any problems or issues you have raised:

Fantastic service from onsite team, especially Jason and Rhiannon!! Always proactive in sorting any issue.

Please share one thing (or more) which you wish you had known before you moved in:

Would be hard to move out after moving in. Absolutely wonderful apartments.

Please tell us about the good and bad aspects of living in your local area:

It’s a great location and easy to walk into the city or Cardiff Bay. Close to the train etc area is lively with Depot and the city nearby

How has the building management responded to any problems or issues you have raised:

Quickly and professionally, had very few issues to raise but happy with outcomes

Please share one thing (or more) which you wish you had known before you moved in:

The information provided to me before move in was comprehensive, flats are nice and well located

Please tell us about the good and bad aspects of living in your local area:

Situated half way between the town centre and the bay. There’s a Morrisons local at the ground floor. There’s a recycling/bin room on the ground floor which is handy. The communal lounge has air conditioning which was amazing during the hot weather, it has a work from home area, with two private meeting pods and one larger room. Sometimes it can be difficult to find parking, but I tend to rely on public transport, which is good.

How has the building management responded to any problems or issues you have raised:

Had an issue with my washing machine - all sorted within one day. Excellent.

Please share one thing (or more) which you wish you had known before you moved in:

You’re able to hang pictures/have things on the wall: you’re encouraged to make the flats your home. I paid maintenance a small fee and they hung all my pictures for me.

Please tell us about the good and bad aspects of living in your local area:

The distance to shops, city centre bars and restaurants is brilliant! The street can sometimes be a little busy with the college however you hardly notice it. Overall very happy

How has the building management responded to any problems or issues you have raised:

The building management are brilliant if you have an issue it will be resolved within the day in my experience

Please share one thing (or more) which you wish you had known before you moved in:

Things I wish I knew would probably be the parking can be difficult for guests as the street gets busy however if you have a parking space with your apartment then this won’t be an issue