A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

I have been here 1 month and I absolutely love it! The whole of Cardiff town is on the doorstep. And so is beautiful Bute Park! Transport is right on the doorstep, if needed, including the train station, to go out & about in or out of Cardiff or down the wonderful bay. Traffic noise is expected a little being in the centre of it all. I'm up high so it's not an issue. There is parking but I don't need it. Large bins are very clean and organised and indoors, which i love.

How has the building management responded to any problems or issues you have raised:

I had a couple of teething issues that were sorted immediately and with a smile!

Please share one thing (or more) which you wish you had known before you moved in:

The only concern i had when moving in was what was the noise like. I did try to get a viewing on a Friday after 6pm to check but this couldn't be done. Luckily I'm up high so the noise isn't a problem. It's faint background noise on the weekends. But I think that should be something potential renters should have the option to do.

Please tell us about the good and bad aspects of living in your local area:

Given the location on a busy street and the proximity of the Huggard centre, there’s been occasional instances of anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

Always and on time. While I’ve not had any major issues, anything I’ve raised has been addressed and resolved promptly. The building is also well maintained, with regular upkeep, leaving little room for complaint.

Please share one thing (or more) which you wish you had known before you moved in:

The events organised in the reception were a pleasant surprise, and I’ve made some great friends here. While the nature of the building means residents change frequently, the events are always lively and fun.

Please tell us about the good and bad aspects of living in your local area:

Very central location , only 5 mins walk to city centre. Convenient coop under south block. And doesn’t open all night so better for noise on the evening. Bustly area with the college close by , very diverse. Traffic noise usually 9-5pm. Working hours. Parking is in a private bay with 24 hour security. Anti social behaviour - there is a hostel at the end of the street and it can be up and down on anti social behaviour , usually though any issues - security will go and sort out when alerted. Community vibe is high in the apartments due to the warm ness of staff and events organised by management to bring people close together.

How has the building management responded to any problems or issues you have raised:

Straight away , issues resolved. As soon as I ask there is someone to sort it. Very helpful.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing , I asked a million questions . And if anything is forgotten you will be informed . They bend over backwards to help,

Please tell us about the good and bad aspects of living in your local area:

There are some local shops and a few cafés and restaurants nearby, and the location is very strategic as it’s only a few minutes away from the city centre, which makes everything easily accessible. The property provides dedicated parking for residents, which is a really nice benefit. Overall, the area is quiet and comfortable place to live.

How has the building management responded to any problems or issues you have raised:

Building management has been responsive and usually resolves issues quickly and clearly.

Please share one thing (or more) which you wish you had known before you moved in:

How quiet and comfortable the building is, it’s something you don’t fully notice during a viewing. Also, management is quite responsive, which makes things easier if anything comes up. Overall, it’s been a positive experience.

Please tell us about the good and bad aspects of living in your local area:

Good aspects: amazing staff. Specifically Laura, Luke, and Matthew. Always on site. Even on Saturdays Laura is here, shes a very hard worker and cares about tenants genuinely. Other good aspects: the facilities are excellent and always kept clean, the central train station is very close, and so is the city center and bay, its in a great location. Very little noise outside because its not within the center like other accommodations. Theres also a co-op just downstairs which is great too. Bad aspects: homeless nearby on dumballs road but easy solution, take the other side and walk through curran road instead which is quieter and nicer.

How has the building management responded to any problems or issues you have raised:

I once had an issue with my boiler computer unit. I wanted to shower but had no hot water. I called them, and they gave me the guest room to have a nice hot shower in while a maintenance worker fixed my boiler. Simply excellent management.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I started using the gym and roof terrace here since I first moved in. Theyve both been untapped luxurious assets which I did not take advantage of enough.