A guide to living in South Glamorgan

Please tell us about the good and bad aspects of living in your local area:

Happy with the local area and the shops nearby, Spar and COOP are good options for frequent shopping. Some anti-social behaviour from the homeless people near COOP but nothing harmful.

How has the building management responded to any problems or issues you have raised:

Very helpful and resolved our personal flat maintenance issues really quickly

Please share one thing (or more) which you wish you had known before you moved in:

All good overall. The dining room is pretty much booked and I never get a chance to book them.

Please tell us about the good and bad aspects of living in your local area:

I've taken a two-bedroom apartment high in the tower, with a balcony and a dual outlook over the river and the city, which is exactly the space and view I'd hoped for in Cardiff. The interiors are high-spec, the layout uses the room well, and the amenities really set the place apart: a private cinema, podcast and recording studios, roof terraces and residents' lounges, with the gym and fitness studios due to open later in the year. The leasing and move-in were handled smoothly and professionally, Ruta gave me a thorough set of viewings, Leah and Isabel guided me through the application, and Randall, Anna and Llyr made the move-in itself easy. A genuinely impressive building and a fantastic place to call home.

How has the building management responded to any problems or issues you have raised:

Really well so far. On the few occasions I've raised a question, the reply has come back quickly and helpfully, and the team follow through rather than leaving things hanging. Knowing there are staff on site around the clock is genuinely reassuring, it means anything that does come up can be sorted without delay.

Please share one thing (or more) which you wish you had known before you moved in:

The main thing is that the application and referencing stage can be more of a slog than a viewing would suggest, especially if you don't have a standard salaried income. In my case a few points I'd raised got overlooked and so it took some patience and chasing to get through. It's well worth persevering, though, because once you're in, the building and the team are excellent. So go in prepared for the referencing to take a little effort, and don't be put off, the experience on the other side is a really good one.

Please tell us about the good and bad aspects of living in your local area:

Location, location , location as they say ! Excellent all round . 2 minute walk to Cardiff central train station ( back entrance ) and a 5 min walk to the front entrance and bus interchange. I don’t drive so parking is not an issue for me, but just be mindful that space is limited although plenty of car parks around the area. The only time I hear the traffic is when my window is open but that’s not an issue on the 25th floor !

How has the building management responded to any problems or issues you have raised:

The Gramercy Tower team are great. Luke and Isobel are always on hand to help out and take all comments on board and get any issues sorted out immediately

Please share one thing (or more) which you wish you had known before you moved in:

No issues with anything ! The place is quiet, no issue with neighbours. The views are amazing whether your on the roof top terrace or you are on a high floor like myself, floor to ceiling windows with plenty of light

Please tell us about the good and bad aspects of living in your local area:

I’ve enjoyed living in Tai Afon. One of the best things about it is the location – it’s within walking distance of Cardiff city centre and very close to the train station, which makes travelling and getting around extremely easy. The area is generally quiet, feels safe, and the building is well maintained. Parking is convenient, with spaces available right next to the property. At the moment there aren’t many shops, cafés or restaurants directly around the development, but new cafés and retail units are expected to open on the ground floor at the next month, which should make the area even better. Overall, it’s a comfortable place to live with excellent transport links and easy access to everything the city centre has to offer.

How has the building management responded to any problems or issues you have raised:

Whenever I had a question or needed help, the building management team responded quickly and professionally. During the moving-in process, both Llyr and Anna were especially helpful, making everything straightforward and stress-free. They were always friendly, easy to contact, and willing to help whenever needed.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that the construction work taking place nearby can sometimes be noticeable during the day. It’s usually not a major issue, but there can be periods where the noise is a little disruptive if you’re working or studying from home. Other than that, I’ve found the area and the building to be a great place to live.

Please tell us about the good and bad aspects of living in your local area:

The seagulls get up earlier than l do! Otherwise so far so good. The local neighbourhood is well developed and further things happening in the near future.

How has the building management responded to any problems or issues you have raised:

Yes on request and an immediate response. The team is working well together with the customer service being their primary focus.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. From my final visit to moving in the whole process took a matter of days not weeks!