A guide to living in South Glamorgan

Please tell us about the good and bad aspects of living in your local area:

The good aspect of living in the area is that it’s not dead set in the city centre but close enough to walk into town and also Cardiff bay

How has the building management responded to any problems or issues you have raised:

I rarely communicate with the building management it tends to be front of house team who help with issues. But experince has been fast responses and good communication

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there isn’t any visitor parking near by as I have my sister visit me often.

Please tell us about the good and bad aspects of living in your local area:

It located close to the centre, I’m moving in today so I’m yet to know about traffic noise but in terms of facilities in the building it’s designed with care and thought. It’s very calm and homely.

How has the building management responded to any problems or issues you have raised:

So far I’ve not had any queries. Everything has been smooth, if I have any queries I’ve been informed by the team that they are always there which is reassuring to know.

Please share one thing (or more) which you wish you had known before you moved in:

From my experience I would say that my viewing was good and I was shown lots of good options. I’m just looking forward to moving in

Please tell us about the good and bad aspects of living in your local area:

Being in the centre of Cardiff is very ideal - easy access to absolutely everything you can want and need. Even though it right by clubs and bars, our amazing night team Troy and Greg do everything they can to make me feel safe

How has the building management responded to any problems or issues you have raised:

They are very good with actioning any physical issues quite quickly - however if there are any account issues they are very very slow to fix it and sometimes it can cause more detriment to your health and financial state

Please share one thing (or more) which you wish you had known before you moved in:

You are allowed to ask them to hang up TV, shelves, paintings but what they don’t tell you is that it comes with a cost

Please tell us about the good and bad aspects of living in your local area:

The perfect city living. Incredible transport links, excellent facilities and access to bars restaurants and shops. Parking for residents is excellent and enough local parking for visitors to access. The sound once in the building is not an issue at all, you can not hear any outside noise once in the building. Even on busy weekends, reception is staffed 24/7 and therefore never a safety concern.

How has the building management responded to any problems or issues you have raised:

Any issues have been dealt with immediately. The on site team are excellent and will assist with anything we need help with. Aled has supported is from start to finish and continues to check in with us to ensure we are happy and there is nothing further he can support with. Even when we have had minor teething issues, Aled put them to bed straight away and sorted the issue.

Please share one thing (or more) which you wish you had known before you moved in:

Just how perfect it is. We moved from a large home and we were slightly nervous about such a big change but Aled has ensured we feel at home and we wish we had done it sooner!

Please tell us about the good and bad aspects of living in your local area:

Absolutely perfect location ! Very easy access anywhere you need in Cardiff. All aspects about living at Wood Street house is amazing

How has the building management responded to any problems or issues you have raised:

I personally haven’t had any issues with my flat. When I needed to park car for an hour front desk was very accommodating to let me park upstairs

Please share one thing (or more) which you wish you had known before you moved in:

I wasn’t aware of the social aspects and events the building does which are really enjoyable