A guide to living in South Glamorgan

Please tell us about the good and bad aspects of living in your local area:

All aspects of the local area are great. This complex is close to everything and only a short distance to Cardiff Uni for those who are students.

How has the building management responded to any problems or issues you have raised:

Via email or WhatsApp, always responded within 12 hours.

Please share one thing (or more) which you wish you had known before you moved in:

As someone who had just moved to the UK, I had not expected everything to be as good as it was in this apartment complex. I felt comfortable enough to know if I needed absolutely anything the employees would be there to help me out.

Please tell us about the good and bad aspects of living in your local area:

The local area is generally convenient, with a good range of shops, restaurants and everyday amenities nearby. There are also open spaces within easy reach, which is useful for relaxing and walking. Transport links are reasonably accessible, although services can become busy during peak times. Parking can sometimes be difficult, particularly in the evenings, and traffic noise can be noticeable. Overall, it is a pleasant and convenient area to live in, with a good balance of amenities and accessibility.

How has the building management responded to any problems or issues you have raised:

Yes they have done absolutely amazing with every situation I’ve been in so helpful

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the parking situation, and how quickly maintenance issues are resolved before moving in.

Please tell us about the good and bad aspects of living in your local area:

Being close to the city is perfect for working professionals. You are within walking distance of everything Cardiff has to offer. Parking is a nightmare unless you pay for a space, which isn't Gramercy's fault but can be challenging unless you are well off.

How has the building management responded to any problems or issues you have raised:

They answered swiftly and made us feel supported with everything we needed!

Please share one thing (or more) which you wish you had known before you moved in:

Parking is the only issue we struggled with and again it is not Gramercy Tower's fault nor responsibility. But we could only afford to live here if we had free parking so it became a bit of a battle to find free spaces in the city. This is only going to get harder with the areas free parking changing from free after 6pm to free after 10pm. I would recommend budgeting for a parking space if you are going to live here.

Please tell us about the good and bad aspects of living in your local area:

Very good location, close to M&S and many restaurants and bars. Also very close to various parking structures and only a few minutes walk from Queen street train station. There is however, some noise due to being in close proximity to the Utilita arena.

How has the building management responded to any problems or issues you have raised:

Excellent building management, any issues or queries were responded to immediately. Management is also very friendly and Alison has done an amazing job at managing everything.

Please share one thing (or more) which you wish you had known before you moved in:

Before I moved in I wish I had known more about the communal events that are often hosted at verse.

Please tell us about the good and bad aspects of living in your local area:

Just attended Gramercy Tower Summer Party on the roof terrace. Such a great night. Mexican food, live music and plenty of alchohol. It was lovely to have fun with some of the management team, see them let their hair down. They deserve it! Well done team!

How has the building management responded to any problems or issues you have raised:

Yes. Straight away every time. Can be requested through app.

Please share one thing (or more) which you wish you had known before you moved in:

One of the lifts is sometimes out of order but beyond managements control. Currently ties in contract with lift company for maintenance.