Wood Street House, CF10

Please tell us about the good and bad aspects of living in your local area:

The shops are just around the corner and it looks like more have been opening. There is a new sandwich shop, muffin shop and rice bowl shop attached to the building and a tesco opposite so its really handy. You are right in the heart of the city centre so there are cars and buses going past but I found the apartment to be well insulated from the noise. There is parking onsite but I did not need it. I think there may be a charge for it. If you like shopping, its perfect as they city centre is about a 1 minute walk from the from door of the building

How has the building management responded to any problems or issues you have raised:

Yes, There have not been many but if I have a query with anything, such as utility billing, they have been able to discuss it with me so I understand.

Please share one thing (or more) which you wish you had known before you moved in:

On busy days in town, it can be lively outside but the building is staffed 24/7 so it feels safe. They do offer additional services like apartment cleans, but these are additional costs.

Please tell us about the good and bad aspects of living in your local area:

The location is perfect for us. We travel a lot, so being right next to the train station is really useful. Everything is on your doorstep here, the shops, restaurants and stadium. It does get busy outside, especially when there is an event on but its what is expected when living this close to everything. There is allocated parking onsite which is very helpful when brining shopping in and its well maintained and feels secure. Parking is an extra cost.

How has the building management responded to any problems or issues you have raised:

We have only had a couple of minor maintenance issues, but when we report them, they are usually done within 48 hours

Please share one thing (or more) which you wish you had known before you moved in:

The apartments here are amazing. The only suggestion would be to make sure you view the exact apartment and if you can, pick a higher floor as the views are amazing.

Please tell us about the good and bad aspects of living in your local area:

Being in the centre of Cardiff is very ideal - easy access to absolutely everything you can want and need. Even though it right by clubs and bars, our amazing night team Troy and Greg do everything they can to make me feel safe

How has the building management responded to any problems or issues you have raised:

They are very good with actioning any physical issues quite quickly - however if there are any account issues they are very very slow to fix it and sometimes it can cause more detriment to your health and financial state

Please share one thing (or more) which you wish you had known before you moved in:

You are allowed to ask them to hang up TV, shelves, paintings but what they don’t tell you is that it comes with a cost

Please tell us about the good and bad aspects of living in your local area:

The perfect city living. Incredible transport links, excellent facilities and access to bars restaurants and shops. Parking for residents is excellent and enough local parking for visitors to access. The sound once in the building is not an issue at all, you can not hear any outside noise once in the building. Even on busy weekends, reception is staffed 24/7 and therefore never a safety concern.

How has the building management responded to any problems or issues you have raised:

Any issues have been dealt with immediately. The on site team are excellent and will assist with anything we need help with. Aled has supported is from start to finish and continues to check in with us to ensure we are happy and there is nothing further he can support with. Even when we have had minor teething issues, Aled put them to bed straight away and sorted the issue.

Please share one thing (or more) which you wish you had known before you moved in:

Just how perfect it is. We moved from a large home and we were slightly nervous about such a big change but Aled has ensured we feel at home and we wish we had done it sooner!

Please tell us about the good and bad aspects of living in your local area:

Absolutely perfect location ! Very easy access anywhere you need in Cardiff. All aspects about living at Wood Street house is amazing

How has the building management responded to any problems or issues you have raised:

I personally haven’t had any issues with my flat. When I needed to park car for an hour front desk was very accommodating to let me park upstairs

Please share one thing (or more) which you wish you had known before you moved in:

I wasn’t aware of the social aspects and events the building does which are really enjoyable