Verse, CF10

Please tell us about the good and bad aspects of living in your local area:

Brilliant transport links as I walk everywhere. 5 mins from the station. Low levels of noise expected from a city centre location. Local scene of shops and restaurants wonderful. They're practically on your doorstep.

How has the building management responded to any problems or issues you have raised:

Any issues I have had have been resolved in a timely manner, for which I am grateful.

Please share one thing (or more) which you wish you had known before you moved in:

The team was very communicative and helped every step of the way. Didn't feel like I missed anything.

Please tell us about the good and bad aspects of living in your local area:

The location is absolutely ideal, as the accommodation is situated very close to the town centre and right in the heart of Cardiff. Everything is within easy reach, including a wide range of local shops, restaurants,and cafes. There is plenty of choice nearby, especially that it is so close to st davids mall, so everything you could possibly need is accessible. Transport links are excellent, with bus stops and train stations easily accessible as I do take the bus everyday and it’s literally a 4 mins walk.

How has the building management responded to any problems or issues you have raised:

Everything was well maintained, whenever I had any problems with whatever goes wrong in my apartment it well be fixed within hours not even days. I have never had any major problems , as everything is well built.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I moved in as soon as I stepped a foot in Cardiff!

Please tell us about the good and bad aspects of living in your local area:

The location is excellent, with easy access to the city centre, shops, supermarkets, restaurants, and public transport. Most daily necessities are within walking distance, which makes everyday life very convenient. The area is lively and generally pleasant, although it can occasionally be noisy due to traffic and activity in the city centre.

How has the building management responded to any problems or issues you have raised:

The building management team has generally been helpful and professional when dealing with residents' concerns. However, communication and response times could sometimes be improved, particularly when following up on reported issues.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the utility costs, particularly heating, hot water and electricity, and how these bills are calculated. I would recommend that new residents ask for a clear breakdown of all additional monthly expenses before signing the tenancy agreement. The location is very convenient, with easy access to shops, restaurants and public transport, which is a great advantage.

Please tell us about the good and bad aspects of living in your local area:

In terms of local shops: there is a large m&s foodhall a one minute walk down the street. I also benefit from an amazing range of shops as the apartment is situated right in centre of town as well as next to the big shopping centre. For getting around, the Cardiff Queen Street station is nearby and there’s also lots of local bus stops which offer good transport links. There’s no on-site parking but there are spaces to be able to drop off large deliveries and unload. I park locally at the Saint David’s carpark which has affordable monthly passes. For bin collections/recycling there is the bin store where you can do all your recycling and put away your rubbish without having to leave the building. Occasionally there is traffic noise such as reversing lorry beeping and people in the street on Friday and Saturday night, but if you close your window, you aren’t able to hear it.

How has the building management responded to any problems or issues you have raised:

I have put in a few maintenance forms since living here and they’ve always been responded to promptly. The maintenance man is respectful, always on time and happy to help.

Please share one thing (or more) which you wish you had known before you moved in:

Having the 24 hour Security is such a nice additional feature. I’ve made great use of the gym as well.

Please tell us about the good and bad aspects of living in your local area:

Very convenient, street not so busy, yet in the heart of the city centre Available markets, coffee shops and restaurants Also easy to get deliveries 10 min walk to buses and trains Parking is a big issue ! Not available

How has the building management responded to any problems or issues you have raised:

Perfect, timely and always present I find the team very responsive to any issue I raise, with action taken right away

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think this applies, I already knew the building from before as my friend lived here But I do wish there was a parking area available, now that I plan to get a car, I find this problematic and money consuming