A guide to living in South West England

Please tell us about the good and bad aspects of living in your local area:

Every development has maintenance issues, part of life - however, I wouldn’t expect issues to prolong for months and months on end for example the AnPR camera to the entrance of the car park hasn’t worked for months, network issue, firmware issue whatever the issue it shouldn’t take months to resolve. Pulling up to the car park gates blocking the footpath for pedestrians whilst you get out of your car to touch your tag on the pad isn’t great. Being locked in the car park numerous times because they don’t work making numerous people late for work whilst someone resets the gates so they open isn’t acceptable . When the car park gates are opened because they don’t work is a security risk especially when mag locks to core doors haven’t worked since we moved in 9 months ago letting any strangers gain instant access to all floors These all need fixing Urgently. As for the bin chutes, marketed so much when we were shown the apartment, they are great apart from Sunday or bank holiday Mondays, despite the sign saying emptied 4 times a day, they might be when the maixtenance team are working. If you ask the FoH staff to clear the bins chutes on a Sunday or bank holiday Monday as they are blocked and full, the response is maintenance are on a long weekend, they will be sorted on Tuesday carrying multiple bags of rubbish down numerous floors to a bin store is something you really dont want to be dining on your day off

How has the building management responded to any problems or issues you have raised:

Issues I have raised has been answered with “it’s a contractor issue” and still not resolved

Please share one thing (or more) which you wish you had known before you moved in:

Maintenance is an issue and if it goes wrong it will take months to resolve

Please tell us about the good and bad aspects of living in your local area:

The location of spring wharf is perfect. For me, I am close to family and a short walk away from the train and town- it ticks every box!

How has the building management responded to any problems or issues you have raised:

Quickly and professionally. They are always very polite

Please share one thing (or more) which you wish you had known before you moved in:

It would have been good to know that the previous WiFi service wasn’t disconnected by the last tenant which caused problems for days after I moved in. Knowing a bit more about guest parking would have also been useful! I really would have liked the co working space, it’s a shame it’s not available

Please tell us about the good and bad aspects of living in your local area:

Amazing location, close to Cabot circus and all the shops. Within walking distance of Temple Meads and Bristol Bus station. Loads of great restaurants and cafes near by

How has the building management responded to any problems or issues you have raised:

Easy to raise maintenance issue on the app or speak to the front desk team who deal with all issues in a timely manner and give regular updates with any ongoing issues.

Please share one thing (or more) which you wish you had known before you moved in:

Best location in Bristol! Would recommend anyone to live here!

Please tell us about the good and bad aspects of living in your local area:

It is a great place to live if you want to be close to Bristol city centre. There’s a good mix of local shops, supermarkets, cafes and restaurants all within walking distance, especially around Temple Meads, Wapping Wharf and Cabot Circus. There are also some nice open spaces nearby including Castle Park and the harbourside which are good for walks and relaxing outdoors. Transport links are one of the strongest points, with Bristol Temple Meads station only a few minutes walk away and regular bus connections across the city. The area is convenient for commuting and getting around without a car. Traffic can get busy during peak hours though, and some streets can be noisy because of ongoing development and city centre activity. The street itself generally feels modern and well maintained. Bin collections are regular and the area is usually clean. Parking is limited and can be expensive, which is typical for a central Bristol location. There can occasionally be some anti-social behaviour late at night due to nearby bars and nightlife, but overall the area feels safe and lively.

How has the building management responded to any problems or issues you have raised:

The building management team has generally responded promptly to issues raised and kept residents updated throughout the process. Maintenance requests are usually handled professionally, and communal areas are regularly maintained to a good standard.

Please share one thing (or more) which you wish you had known before you moved in:

One thing worth knowing before moving in is that parking is limited, so it is much easier if you rely on public transport. On the positive side, having shops, restaurants and Bristol Temple Meads within walking distance makes everyday life very convenient.

Please tell us about the good and bad aspects of living in your local area:

Very convenient! It is close to Lidl. There are many buses to go to the city centre and both U of Bath and Bath Spa U. A lot of undergrads live on the other side of Lower Bristol Road (can be good or bad).

How has the building management responded to any problems or issues you have raised:

Yes!!! They responded to my requests very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the council tax band (but I should've asked).