A guide to living in Borough of Brent

Please tell us about the good and bad aspects of living in your local area:

Rough end of a good neighbourhood. Some unsavoury characters are still in the area, as it's all redeveloped council estates, but it should gentrify in time. The main reason to avoid is because of HomeGroup and their complete lack of competence or care.

Please share one thing (or more) which you wish you had known before you moved in:

HomeGroup will make your experience a nightmare, and you will feel trapped and helpless as they are a bunch of incompetent jobsworths with no ability to follow through on anything. Issues go unresolved for weeks/months, emails and calls go unanswered, and they are completely failing in even the most basic requirements of their job.

What is the best feature of your home:

Good insulation, close to transport and shops, energy efficient.

Please tell us about the good and bad aspects of living in your local area:

I moved to West London three months ago, and the experience has been excellent so far. The area is clean, safe, and full of life, with a great mix of shops, cafés, gyms, and parks. What I appreciate most is how well connected it is—transport links are reliable and make commuting extremely easy. You can also see that the neighbourhood is developing quickly, with new buildings, modern facilities, and improved public spaces being added all the time. It feels like an area that’s constantly growing while still maintaining a friendly and welcoming community atmosphere. Overall, I’m really happy with the move and excited to see how the area continues to develop

How has the building management responded to any problems or issues you have raised:

To be honest, the building management has been very responsive. Riccardo and Jamelia have been especially helpful, and the concierge is always available to assist. I haven’t encountered any issues that weren’t addressed promptly, so overall, their support has been excellent

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how to use the heating system in the house and an estimate of the utility bills.

Please tell us about the good and bad aspects of living in your local area:

Wembley Park has a great community feel and I have always found it safe, friendly and welcoming. Landsby is right in the heart of the neighborhood with cafe's shops and green spaces nearby, and Wembley Park stations is just a 5 min walk away, making it extremely convenient for commuting or getting around London

How has the building management responded to any problems or issues you have raised:

Emilia makes all the difference - problems quickly and efficiently resolved

Please share one thing (or more) which you wish you had known before you moved in:

Event days are expertly managed at Wembley Park and areas around the buildings are not accessible to the public

Please tell us about the good and bad aspects of living in your local area:

Next to Wembley Central station, lots of food options nearby, 20 min walk to London Designer outlet. Issues- cleanliness of nearby areas, right outside the apartment there are stairs to go up the high road but the challenge is you wold see people drinking there. In smells like Urine and its quite dirty. Even outside the apartment its quite dirty.

How has the building management responded to any problems or issues you have raised:

They are helpful. The only issue is with the lifts and main door.

Please share one thing (or more) which you wish you had known before you moved in:

The cleanliness outside the apartment, broken lift and broken main door

Please tell us about the good and bad aspects of living in your local area:

Local shops are plenty around this building, with the closest one being just 2 minutes away. The tube station is also in 2 mins walk. Love this location the most in terms of convenience and commute.

How has the building management responded to any problems or issues you have raised:

Quite immediately and provides next actions to resolve the issue as early as possible. The resident app is becoming convenient to raise issues instantly and be notified regarding the matter instantly.

Please share one thing (or more) which you wish you had known before you moved in:

I like that this apartment is not on the busy road, as this junction is quite busy always with police and ambulance sirens going on almost every 20 mins. The house is sound proof, but it's still bothers a bit. Overall, no surprises much, all as expected and promised.