A guide to living in Borough of Brent

Please tell us about the good and bad aspects of living in your local area:

It’s amazing to live in Quintain living, there are lot of amenities inside the building and around Wembley park as well it’s very busy and safe. The only downside is recently increased violent crimes in area which needs some strong police attention.

How has the building management responded to any problems or issues you have raised:

Resident team is very responsive , there is 24hr concierge which is always very helpful for any query.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing as such, everything has been pleasant surprise only.

Please tell us about the good and bad aspects of living in your local area:

The local area is excellent, with great public transport connections. There are frequent bus services, and the tube station is just a couple of minutes' walk away, making it very convenient to get around. There are plenty of shops, cafés, and restaurants nearby, so everything you need is within easy reach. The neighbourhood is lively, clean, and well maintained, with several small parks and relaxing green spaces that have plenty of benches to sit and unwind. The only minor inconvenience is during events at the stadium, particularly music concerts, when the area can become quite noisy. However, this is mainly noticeable when you're outside or on the balcony. Other than that, everything has been great, and I'm very happy to be part of Quintain Living.

How has the building management responded to any problems or issues you have raised:

Building management are always approachable and readily available when needed. They are kind, considerate, and grounded in their approach, providing assistance in a supportive and professional manner. They are responsive to requests and consistently offer the necessary help, guidance, and information whenever required.

Please share one thing (or more) which you wish you had known before you moved in:

I wasn’t aware of the discounts and exclusive offers available across Wembley Park stores, cafés, and restaurants for Quintain Living residents before I moved in. It’s really great to find out that residents can benefit from these exclusive perks. Definitely a lovely added benefit of living at Wembley Park!

Please tell us about the good and bad aspects of living in your local area:

The shops and restaurants nearby are very convenient and the discounts provided to residents is appreciated. The surrounding area around our building is kept clean and there are lots of bins in the area. Although it is nice to have the park just outside our building we have experienced high levels of noise due to the people who gather in and around the park. The noise carries on into the early hours of the morning and so has a significant impact on our sleep and quality of life. We are on the lower levels of the building so perhaps it is not as loud in the top floors. Event days can be difficult due to the crowds. It takes a lot of planning to try to avoid the crowds due to the nature of my work where I rely on public transport and have a changing schedule of work hours.

How has the building management responded to any problems or issues you have raised:

The building management respond very quickly to household problems and issues. Unfortunately, I have not had any response to my complaints about noise levels outside the flat which may have been resolved by way of better security.

Please share one thing (or more) which you wish you had known before you moved in:

Good - the staff and maintenance responses are exceptional compared to renting elsewhere. Bad - noise levels and anti social behaviour around the building.

Please tell us about the good and bad aspects of living in your local area:

Good aspect-location is fab, lots of shops and supermarkets around. It’s quite safe as well Bad aspect-It’s quite expensive for living in Zone 4

How has the building management responded to any problems or issues you have raised:

We had an issue with the fridge once. We immediately reported to the maintenance team and they said we need to contact the samsung team. We had to go back and forth multiple time to get this replaced. The issue was a noisy fridge which we had to live with for more than a month. The Quintain resident team could’ve replaced the fridge immediately as samsung team needed team to repair it. However they didn’t and this caused us a lot of stress. Eventually the fridge stopped working which resulting in a lot of food wastage. While I understand that the maintenance team wouldn’t fix the Samsung fridge but they could have given us a new one. Very unhappy with the way it was handled :(

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the resident events which are super helpful and also if Quintain had organised more resident events. While the current events are really good, wish they had more

Please tell us about the good and bad aspects of living in your local area:

The general facilities and neiborhood is good. It's safe, good atmosphere and bunch of store to get what you need. The negative point is someofe building are a little bit far from tube.

How has the building management responded to any problems or issues you have raised:

They are so relax and sometime it takes so long to fix the issue. They are nice people but don't care a lot.

Please share one thing (or more) which you wish you had known before you moved in:

The prices are going higher in this area and this is my main concern.