A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

Dorian and other staffs helped me a lot. I’m satisfied with the apartment. However, the residents upstairs continuously make the noise of dragging furniture between 23:00 and 7:00. Even after repeated reminders from the management, the upstairs room still occasionally heard the sound of dragging chairs several times at three o'clock in the morning. The manager said that the apartment had bought carpets for the residents upstairs, but it sounded like the resident had never used them upstairs.

How has the building management responded to any problems or issues you have raised:

The managers are very serious about the questions I asked and solved them quickly. They are all friendly and enthusiastic.

Please share one thing (or more) which you wish you had known before you moved in:

The subway next to the apartment will vibre, which is unusually obvious in the middle of the night. Sometimes I am woken up by the bed in the middle of the night and thought it was an earthquake. Only later did I realise that it was the vibration of the subway.

Please tell us about the good and bad aspects of living in your local area:

I've lived here for a year and I'd say the local area is average overall. The location is quite good and most things are convenient. There aren't any restaurants right nearby, but there are some in the surrounding areas. Parking isn't great and isn't very well managed. It is a nice little place to live, though, and I do like how everything is quite convenient without ever feeling busy.

How has the building management responded to any problems or issues you have raised:

They do respond to issues, but they take a while and some things remain unresolved. They don't repair things in the communal areas or keep the grounds trimmed and looking nice, which can attract pests and wildlife. It's a shame because if they put more into maintenance, this would be an amazing place to live.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I'd known that what I saw when I viewed the place was how it would stay, rather than things that would be fixed. I assumed the broken lift, boarded-up door and missing mirror were being dealt with, but they weren't. It just seems like they don't really care about their current tenants, the buildings or the grounds. It's quite unpleasant seeing pests in the bin rooms and the gardens being left unmanaged. If they were looked after, I could imagine wanting to use them and enjoying the extra amenities, but as they are, I don't.

Please tell us about the good and bad aspects of living in your local area:

Super convenient location right opposite the tube and with a huge grocery shop, food shops and high street all in close proximity. Guest parking is available on request. Building facilities include a nice residents communal lounge, gym and guest suite available for booking which has been great for family visiting.

How has the building management responded to any problems or issues you have raised:

pigeon issue was dealt with effectively, lift issues are addressed

Please share one thing (or more) which you wish you had known before you moved in:

other residents are nice, socials are sometimes arranged for residents, intercom access technology could be improved

Please tell us about the good and bad aspects of living in your local area:

The local area is great, with Chiswick High Road, riverside pubs and Kew Gardens all nearby, while still being well connected to central London.

How has the building management responded to any problems or issues you have raised:

Tina and Russel are very lovely people to help me out with any maintenance requests

Please share one thing (or more) which you wish you had known before you moved in:

Underfloor heating was a nice surprise. I also much enjoy the gym sessions with trainer Josh

Please tell us about the good and bad aspects of living in your local area:

Living at 219Baker is very convenient and safe. I love exploring the beautiful surroundings, which are just a short walk from the building. My university is also very close, which is a huge plus for me

How has the building management responded to any problems or issues you have raised:

Great service overall! Any maintenance issues I’ve had have been addressed promptly, with quick follow-ups and efficient resolutions.

Please share one thing (or more) which you wish you had known before you moved in:

I honestly can’t think of anything to improve, as I’ve been very satisfied with my experience since moving in.