A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

Nice but pricey bars and restaurants nearby. Walking distance to DLR and Stratford station. High crime stats in area.

How has the building management responded to any problems or issues you have raised:

No response or follow up to recent maintenance requests.

Please share one thing (or more) which you wish you had known before you moved in:

There is a concierge but they are only there sometimes, can’t accept packages and can’t deal with maintenance requests so not sure what they’re for!

Please tell us about the good and bad aspects of living in your local area:

I have loved living at Vantage Point! It’s very accessible public transport wise - being next door to the Northern line, many bus stops, and a close walk to the overground. Lots of local bars and restaurants - plus supermarkets, beauticians, post office, dry cleaners - everything you could need. There is a bit of a problem with homelessness in the area, which is very sad, and sometimes they can be a bit aggressive towards each other - but I have never felt unsafe.

How has the building management responded to any problems or issues you have raised:

Always very promptly and in a helpful manner (washing machine and dishwasher broke - and both were repaired quickly)

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had signed a locked in price contract for a few years - as you can always opt out of a 3 year contract - but if you resign, the rent goes up each time.

Please tell us about the good and bad aspects of living in your local area:

Sutton is a nice neighbourhood and to me is close to work, so makes everyday life easier. There are nice restaurants, shops and some green areas around, so very welcoming and friendly environment.

How has the building management responded to any problems or issues you have raised:

Stuart was extremely efficient as always. Resolved the request in no time, he is friendly, competent and very helpful with any maintenance problems.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to state here for now as there is not anything I wished I knew before moving in. I lived in Sutton few years ago, so I knew the area.

Please tell us about the good and bad aspects of living in your local area:

Elephant & Castle is very convenient, with a wide range of supermarkets, cafés, takeaways and restaurants nearby, plus Borough Market and the South Bank within walking distance. Transport links are excellent, with the Northern and Bakerloo lines, multiple bus routes and main roads making it easy to get around London. The area is busy and improving, but ongoing redevelopment, heavy traffic and road noise can be drawbacks. Open space is available at nearby parks, though it can feel crowded. Like many central areas, there can be some anti-social behaviour, especially late at night.

How has the building management responded to any problems or issues you have raised:

All issues were responded to extremely quickly and the maintenance team were incredibly helpful and regularly went above and beyond to deliver a great service.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how noisy the sirens from the road below would be. Being near a police station the sirens were incredibly frequent.

Please tell us about the good and bad aspects of living in your local area:

We’ve had no electricity on and off for months, seems like a cowboy job. No hot water/electricity for 4 days straight in December, no compensation offered. We don’t plan on staying, I would not recommend.

How has the building management responded to any problems or issues you have raised:

They barely reply! When they do there is no clear manager to direct replies to.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I had known that the amount of rent is not worth it- the issues have been handled so badly I don’t trust they won’t happen again.