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Development image of Momento Hayes, UB3

Momento Hayes, UB3

64.76
2nd

Ranked 2nd out of 12 in Hayes

By Greystar

4.76

4.76

  • Company logo for Greystar

See how residents rate this development

6 total reviews

This development is rated 4.76 out of 5.00.
4.76

6 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Experience

4.8

Value

4.7

Location

4.3

Facilities

5.0

Management

5.0

Design

4.5

Viewing 1-5 out of 6

Genevieve A (Tenant)

Verified Resident

Momento Hayes, UB3

Sept 2025

5
5
This is rated 5.00 out of 5.00.
5

Momento Hayes is an amazing development, truly one of the best that I’ve seen, but the staff here is what truly makes it a seamless living experience

Genevieve A (Tenant)

Verified Resident

Momento Hayes, UB3

Sept 2025

Please tell us about the good and bad aspects of living in your local area:

Momento Hayes is an amazing place to live as a young professional. It’s close to local amenities such as Hayes & Harlington Station (5-minute walk), local supermarkets like Tesco Express and Aldi are within a close walking distance, a leisure centre with a gym & pool and plenty of others. The development is located a short walk from the local high street ie 5 minutes. The high street offers a range of different shops like a butchers, pharmacy, world supermarket stores selling a range of ethnic food items, hairdressers, nail shops, barbers, etc. so it has everything you need right on your door step. The high street also has x2 churches and a Muslim centre. Street parking outside Momento for visitors is available, anti-social behaviour is non-existent and the general area is kept clean and tidy. Residents have a secure garage for vehicles.

How has the building management responded to any problems or issues you have raised:

The team have been very proactive with the minimal issues that have come up. They address concerns quickly, communicate clearly about next steps, and make sure everything is resolved to a high standard.

Please share one thing (or more) which you wish you had known before you moved in:

That the pictures do not do it justice ie everything is so much nicer and sleeker in real life.


HomeViews

Vineeth R (Tenant)

Verified Resident

Momento Hayes, UB3

Aug 2025

4
4
This is rated 4.00 out of 5.00.
4

Great stay

Vineeth R (Tenant)

Verified Resident

Momento Hayes, UB3

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

The area is located quite conveniently from the station which is a major plus and is also close by to supermarkets and the town centre

How has the building management responded to any problems or issues you have raised:

They have been very quick and also have guided me in the process

Please share one thing (or more) which you wish you had known before you moved in:

Nothing per se as I was provided with all the information necessary

Manager response

Hi Vineeth, Thank you for sharing your experience with us! We’re so pleased to hear that you’ve found the facilities, location, and value to be excellent, and that our management team has been able to provide quick support whenever needed. A special thank you for mentioning Desmond, Sajid, and Jamal. We’ll be sure to share your feedback with them. It’s great to know that their friendliness, guidance, and local suggestions have made your move-in and settling-in process smoother. We’re also glad the convenience of the station, supermarkets, and town centre has added to your positive experience in the area. Thank you again for your kind words and for choosing to make your home with u. We’re delighted to have you as part of the community! Thanks Ha Community Manager

Posted by

Ha Doan, Manager

Aug 2025


HomeViews

Ayush Gupta (Tenant)

Verified Resident

Momento Hayes, UB3

Aug 2025

5
5
This is rated 5.00 out of 5.00.
5

Excellent property with beautiful design and top-class amenities

Ayush Gupta (Tenant)

Verified Resident

Momento Hayes, UB3

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

Pros - Ample food options, grocery stores, supermarkets such as Asda and Lidl at walking distance. Close to Hayes station with good connectivity to Heathrow and Central London. Cons - Fly tipping and cleaning of the streets can be an issue at times, anti-social activities sometimes. Rough sleeping in the subway.

How has the building management responded to any problems or issues you have raised:

Prompt and always found a resolution whenever any issues were raised.

Please share one thing (or more) which you wish you had known before you moved in:

construction on the remaining part of the property can create some noise and dust, especially if your unit faces that side. Will need additional cleaning.

Manager response

Hi Ayush, Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you’re enjoying the design, facilities, and resort-style feel of the community. It’s wonderful to know that the gym, pet spa, gaming room, and co-working space have made such a positive impact on your experience. We truly appreciate your kind words about our management team, especially Sajid. We’ll be sure to share your feedback with him as he always goes the extra mile to support our residents. We also value your honest insights about the local area and construction works. While we can’t control external factors such as street cleaning, fly-tipping, or local activity, we’ll continue working closely with the local council where possible. Regarding construction, we understand the temporary inconvenience and are doing our best to minimize disruption for our residents until all works are completed. Thank you again for your recommendation and for choosing to make your home with us in Hayes. We’re so pleased to have you as part of the community! Thanks Ha Community Manager

Posted by

Ha Doan, Manager

Aug 2025


HomeViews

A A (Tenant)

Verified Resident

Momento Hayes, UB3

Aug 2025

5
5
This is rated 5.00 out of 5.00.
5

Nice new development

A A (Tenant)

Verified Resident

Momento Hayes, UB3

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

Easy access to Heathrow, m4, m25 and most of London with easy access to most of London via Elizabeth line. Canals are nice for walks in nature

How has the building management responded to any problems or issues you have raised:

Yes, they have provided answers to my questions quickly and facilitated large deliveries.

Please share one thing (or more) which you wish you had known before you moved in:

Ask4 wireless is a bit weird at first, but it's actually a very secure wifi solution.

Manager response

Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying the building, high-quality facilities, and design especially the gym, co-working spaces, and rentable furniture. We also truly appreciate your recognition of myself ( thank you) Mariana, and Sajid. The team works hard to ensure residents feel supported, and it’s great to know their attentiveness has made such a positive difference for you. It’s fantastic that the location and surrounding area, with excellent transport links and canal walks, have added to your living experience. Thank you as well for highlighting your experience with Ask4 wireless. We’re glad it’s proven to be a secure solution once settled in. We’re so pleased to have you as part of our community and look forward to continuing to provide the best service possible. Thanks Ha Community Manager

Posted by

Ha Doan, Manager

Aug 2025


HomeViews

Vineeth R (Tenant)

Momento Hayes, UB3

Aug 2025

5
5
This is rated 5.00 out of 5.00.
5

Its a good experience especially if you are new to a country

Vineeth R (Tenant)

Momento Hayes, UB3

Aug 2025

Please tell us about the good and bad aspects of living in your local area:

Area is quiet close to the tube station. Conveniently located near the town centre. Easy access to bus stop as well

How has the building management responded to any problems or issues you have raised:

They have responded very promptly. No issues there

Please share one thing (or more) which you wish you had known before you moved in:

I guess the area around at night seems a bit dodgy but nothing to cry about

Manager response

Hi Vineeth, Thank you for taking the time to share your experience! We’re so glad to hear that the amenities, 24/7 concierge, and overall management have made settling in easier especially as you’re new to the country. It’s wonderful to know that Desmond was able to guide you through the property and answer all your questions with kindness and care. We’ll be sure to pass along your feedback to him. We’re also pleased that the convenient location near transport links and the town centre has been a plus. Thank you again for your kind words and for being part of our community. We’re delighted to have you here! Thanks Ha Community Manager

Posted by

Ha Doan, Manager

Aug 2025


HomeViews

Page 1 of 2

These reviews are the subjective opinion of a HomeViews user and not of HomeViews

Momento Hayes, UB3

2nd

Ranked 2nd out of 12 in Hayes

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