A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

Good aspects: - very well located, near mall and station - lots of commerce nearby - park is a short walk away - no anti social behavior or noise beyond normal traffic

How has the building management responded to any problems or issues you have raised:

Very promptly and always eager to help us. They even went above and beyond their responsibilities at times to help us.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew how much the extra amenities would be valuable, it really feels like an extension of our home.

Please tell us about the good and bad aspects of living in your local area:

Good aspect-location is fab, lots of shops and supermarkets around. It’s quite safe as well Bad aspect-It’s quite expensive for living in Zone 4

How has the building management responded to any problems or issues you have raised:

We had an issue with the fridge once. We immediately reported to the maintenance team and they said we need to contact the samsung team. We had to go back and forth multiple time to get this replaced. The issue was a noisy fridge which we had to live with for more than a month. The Quintain resident team could’ve replaced the fridge immediately as samsung team needed team to repair it. However they didn’t and this caused us a lot of stress. Eventually the fridge stopped working which resulting in a lot of food wastage. While I understand that the maintenance team wouldn’t fix the Samsung fridge but they could have given us a new one. Very unhappy with the way it was handled :(

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the resident events which are super helpful and also if Quintain had organised more resident events. While the current events are really good, wish they had more

Please tell us about the good and bad aspects of living in your local area:

The general facilities and neiborhood is good. It's safe, good atmosphere and bunch of store to get what you need. The negative point is someofe building are a little bit far from tube.

How has the building management responded to any problems or issues you have raised:

They are so relax and sometime it takes so long to fix the issue. They are nice people but don't care a lot.

Please share one thing (or more) which you wish you had known before you moved in:

The prices are going higher in this area and this is my main concern.

Please tell us about the good and bad aspects of living in your local area:

I would genuinely give Lia more than five stars if I could. She is one of the most thoughtful and helpful people I’ve met in this building. Since the day I moved in, she has always been there whenever I needed help. She helped me carry my things, held the doors for me, came upstairs with me, showed me around the apartment and the building, and gave me a full tour. She also patiently taught me how to use the stove and explained exactly what I needed to buy for it to work properly. When I first moved in and the water was cut off, she immediately tried to help and followed up on the situation. She also helped me with the heating and always made sure I was okay and comfortable. Even today, August 22nd, I had an issue with the stove. Since it’s the weekend, no one was available to come and fix it, but Lia came to my apartment herself, looked into the problem, and managed to get it working again. I really appreciate that she didn’t just leave it until someone was available, she actually took the time to help. She is always welcoming, cheerful, and genuinely caring. What I appreciate most about her is that she doesn’t make you feel like you’re just another resident. She treats you like a person and genuinely cares about whether you’re doing okay. It honestly feels more like having someone looking out for you than simply dealing with a staff member. I was actually planning to write this review earlier, but I had my final exams at the time and completely forgot to post it. I have so much appreciation and respect for Lia. People like her are a big reason I never feel like a stranger in this building. She absolutely deserves five stars, and honestly, I wish I could give her more. 🤍

How has the building management responded to any problems or issues you have raised:

They replied fast, but I needed to remind them multiple times just to solve the issue.

Please share one thing (or more) which you wish you had known before you moved in:

The stove, I didn’t know that I should buy a special type of stuff for it( indicators).

Please tell us about the good and bad aspects of living in your local area:

very convenient area. Has a lot of shops, restaurants and all the amenities required. Not far from the local Indian area for cheap food. Access to jubilee and met line thought the walk is 15 minutes which adds quite a bit to the commute and met can be a bit unreliable during peak times. Resident parking is great, bins are conveniently located in the building with chutes on every floor.

How has the building management responded to any problems or issues you have raised:

The app makes reporting and resolving maintenance issues very easy and quick.

Please share one thing (or more) which you wish you had known before you moved in:

How the wak adds up to the commute time from Wembley park, and how annoying the event day crowds are. It’s manageable if you plan around their timings but can still be a bother.