A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

Good - everything is within walkable distance, a lot of local shops, restaurants nearby and it's very easy to get onto the tube (5min walk) and Piccadilly Line towards London (40mins) or Heathrow airport (10mins). The area within the complex has a lot of greenery and good for pets and there are some local parks which are closeby as well (10min walk) Bad - The bus station is next to the complex and can be noisy if windows are opened.

How has the building management responded to any problems or issues you have raised:

I've only ever had a few small issues which were raised for repairs via the app and was dealt with swiftly

Please share one thing (or more) which you wish you had known before you moved in:

Parking can be tricky, given that Charter Place does have a small limited number of parking spaces available on site for residents, however, I found someone who rented out their parking space via YourParkingSpace.co.uk which was a 5 minute walk away.

Please tell us about the good and bad aspects of living in your local area:

I love living here. Coal drops is like a little haven with greenery and cute shops – it's full of good vibes, cute family events, cultural events. It's clean, safe and having the canal is a blessing.

How has the building management responded to any problems or issues you have raised:

Yes, everything single time. Specifically maintenance. They also disposed of my couch for me! It was amazing!

Please share one thing (or more) which you wish you had known before you moved in:

Booking the amenities is pricy, but it ensures exclusivity.

Please tell us about the good and bad aspects of living in your local area:

The transport links are amazing and very easy to get around London. I like that i have the Jubilee and Elizabeth line very close.

How has the building management responded to any problems or issues you have raised:

Always quickly and the online system is very easy to use and quick

Please share one thing (or more) which you wish you had known before you moved in:

The development is really well run. Sally at concierge is always so lovely and helpful and goes out of her way to help all the tenants. She has made my time at Newfoundland very easy.

Please tell us about the good and bad aspects of living in your local area:

Great amenities in the area - shops, food, green spaces for walking & working out, gym on site, transport links are great

How has the building management responded to any problems or issues you have raised:

Efficiently and swiftly. All issues resolved so far.

Please share one thing (or more) which you wish you had known before you moved in:

Would be great to get a better understanding of the difference between the buildings

Please tell us about the good and bad aspects of living in your local area:

I am so happy with the team especially Ethlin, she is really helpful and lovely person. Living in my local area has been a very pleasant experience overall. It’s a friendly and safe community with convenient access to shops, cafes, and public transport. The neighbourhood feels peaceful and well-maintained, and there’s a real sense of community among residents, which makes it feel like home. If I had to mention one downside, it would be that parking can sometimes be limited, especially during busy hours. However, this is a minor issue compared to all the positive aspects of living here. Overall, I’m very happy with my area and truly enjoy being part of this community.

How has the building management responded to any problems or issues you have raised:

The building management has always been very responsive and professional whenever I’ve raised an issue. They handle requests quickly and communicate clearly about any ongoing maintenance or updates. I’ve found the team to be approachable, polite, and genuinely caring about residents’ comfort and satisfaction. On the rare occasions when a problem took a bit longer to resolve, they still kept me informed and followed up until everything was sorted. Overall, I’m very pleased with the way management deals with any concerns — their support really adds to the positive living experience here.

Please share one thing (or more) which you wish you had known before you moved in:

I love Sunday Mills because its very safe and positive environment