A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

The Property includes only one parking space for the Tenant's use, as the Landlord retains exclusive use of the second allocated space for his own vehicle. During our holiday, the local authority temporarily suspended street parking to facilitate a temporary polling station. As we were away and therefore unaware of the seven-day suspension notice, a tow truck was instructed to remove our vehicle.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had been made aware of the Landlord’s conduct and the ongoing issues with the property prior to entering into the tenancy. In particular, the persistent problems with the air conditioning in the master bedroom, the issues with the lift, and the fact that the shower in the master bedroom only provided cold water, which took several months to rectify, would have been significant factors in our decision-making.

What is the best feature of your home:

The views are lovely and when working the pool water is nice

Please tell us about the good and bad aspects of living in your local area:

Well designed and maintained buildings with all necessary features near you such as different stores Perfect support is always available

How has the building management responded to any problems or issues you have raised:

Generally they will provide as they can as soon as received from you

Please share one thing (or more) which you wish you had known before you moved in:

Nothing specific, for me, it was a good journey as of now

Please tell us about the good and bad aspects of living in your local area:

Balfron Tower is in a very convenient location with a good range of local shops, supermarkets, cafés, restaurants and takeaways within walking distance, particularly around Chrisp Street Market and Canary Wharf. There are several parks and open spaces nearby, including Bartlett Park and the River Lea. Transport links are excellent, with All Saints DLR, Langdon Park DLR and Canary Wharf all easily accessible, providing quick connections across London. Bus services are frequent, although roads can be busy during peak hours. Parking is limited and often requires a permit, but bin collections are generally reliable. Like many busy urban areas, there can occasionally be traffic noise and some anti-social behaviour, but overall the area is well connected, practical and convenient for everyday living.

How has the building management responded to any problems or issues you have raised:

Whenever I have raised an issue, the building management has been professional, approachable and responsive. They acknowledge concerns promptly and keep residents informed about any maintenance or repairs. The concierge team, especially Lia, is always friendly and helpful, making it easy to report issues and ensuring they are followed up efficiently. Overall, I have been pleased with the level of service and communication provided.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how convenient the location really is. Everything from supermarkets and cafés to public transport is within easy reach, and Canary Wharf is only a short walk away. I also didn’t realise how much natural light the large windows provide or how impressive the views are from the upper floors. One practical tip for new neighbours is that parking is limited, so it’s worth checking permit options in advance if you own a car. Overall, the building has a strong sense of community, and the concierge team is very helpful, making settling in much easier.

Please tell us about the good and bad aspects of living in your local area:

Overall, I have found the New Festival Quarter to be a convenient and generally pleasant place to live. One of its greatest advantages is its location. There is a useful selection of local shops within easy walking distance, making day-to-day life straightforward, and the development benefits from excellent access to the nearby park. Having such a large green space on the doorstep is a real positive, providing opportunities for walking, exercising and spending time outdoors. The development itself is relatively quiet for most of the time and I have generally felt safe living here. While, like any urban area, there are occasional issues, they have not significantly affected my day-to-day life within the development. That said, there are aspects of the surrounding area that could be improved. Cleanliness is one of the main concerns, as there is often litter and the streets can appear untidy. In addition, the area behind the development, where much of the neighbouring council housing is situated, can sometimes be noisy and there are occasional incidents of antisocial behaviour. Although this can detract from the overall impression of the neighbourhood, these issues tend to be localised and are not representative of the development itself. In summary, I believe the New Festival Quarter offers a good balance of convenience, accessibility and green space. While the surrounding area would benefit from improvements to cleanliness and a reduction in noise and antisocial behaviour, I have generally found it to be a safe and comfortable place to live, with the positives outweighing the negatives.

How has the building management responded to any problems or issues you have raised:

In the past it has been poor. Today Mark was excellent so thank you

Please share one thing (or more) which you wish you had known before you moved in:

I was I had known I was opposite the refuse room. I wish I had realised 1/2 the estate is council

Please tell us about the good and bad aspects of living in your local area:

This is a place we always crave to live accessible friendly team available 24/7 and of course the view next stadium

How has the building management responded to any problems or issues you have raised:

The management team is always amazing and they fix any issue raised immediately

Please share one thing (or more) which you wish you had known before you moved in:

The good thing is that I never knew we had a place I. 20th floor where you can actually party 🤩