A guide to living in City of Edinburgh

Please tell us about the good and bad aspects of living in your local area:

The area is really good, at the end of McDonald Road, 7 mins walk to the major Tesco shop, 2 mins walk to a really large park (where you can walk your dog). It's located in a residential area, which makes it quiet and safe; I could barely hear any traffic noise and things. 2 mins walk to a bus stop, which gets me to the city centre and Haymarket, and 10 mins walk to a local tram stop, which gets me to the airport.

How has the building management responded to any problems or issues you have raised:

They respond to the email really fast, normally sort things out within 2 days, and they are really supportive with any issues; they never ignore or delay any emails.

Please share one thing (or more) which you wish you had known before you moved in:

I guess you can get quite an extensive viewing with Jade (or any member of the management team) before move-in, and you can ask her any questions. Everything was as described, and she never missed any important detail!

Please tell us about the good and bad aspects of living in your local area:

We decided to move to New Fountainbridge after relocating from Sydney to Edinburgh in March. We loved the area when we visited in 2023 and it's perfectly located for our family near shops, the centre and the local school. We've found the area to be a great location for young families who want to be near to the centre and don't mind the hustle and bustle of the city (although the area is much more relaxed than city centres like Sydney or London!). People have been really friendly and the local cafes and pubs excellent. For larger supermarket shops, we need to get a bus or light rail but getting about is quick and easy. We also love being near the Princess Street playground and the Meadows, both a short bus ride or walk away.

How has the building management responded to any problems or issues you have raised:

We had a few items requiring attention from the inventory inspection. The team allocated someone to look and resolve these within 24 hours. If we need to speak to someone, we can walk 2 mins to the office and get advice or support as needed.

Please share one thing (or more) which you wish you had known before you moved in:

Having access to guest wifi in the building, even for a few days would have been great as we were getting set up with our internet and mobile phones. Also a local area guide, listing supermarkets, transport etc would have been handy, but not an issue as so much is easy to to find online.

Please tell us about the good and bad aspects of living in your local area:

The area is great! We received a free coffee voucher at move-in ( lots of other nice goodies in the move-in gift) for the coffee cave just across street and have continued to go back! You are so close to the city center here but far enough away that it doesn't feel to busy. Lots of shops and things to do close by. The flats are also right beside the canal so you can go on a nice walk as well.

How has the building management responded to any problems or issues you have raised:

I've not had any issues as of yet. But based on my experience so far, I feel confident that they will be helpful should I ever need anything.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was clearly communicated. Because of this, I can't think of anything that I wish I had known. I really do love my new flat

Please tell us about the good and bad aspects of living in your local area:

really well situated, near trams and buses but also good walking distance to St James'/waverley. Easy grocery shopping and the only downside is the school but you get used to that noise.

How has the building management responded to any problems or issues you have raised:

They are always really organised, communicating effectively and quickly implimenting any changes that need to be made.

Please share one thing (or more) which you wish you had known before you moved in:

use the facilities more! Noone really uses the gym and study spaces enough which is a shame so take advantage of the opportunity. It's surprisingly quiet! you can't change energy provider so be prepared for Switch2 prices. but it does mean no fuss

Please tell us about the good and bad aspects of living in your local area:

The building is in a great location. Close access to 2 different buses and about a 10 minute walk to get to the tram. The large Tesco is such a convenient distant away and you get to Stockbridge or St James Centre in no time. It’s quiet enough from the busy city but is close enough to return and get back into the action.

How has the building management responded to any problems or issues you have raised:

The team is quick to respond to emails about repairs, and will help fix things as soon as they are available!

Please share one thing (or more) which you wish you had known before you moved in:

It is a pet friendly building but that does come with an extra monthly charge. Pets aren’t allowed in common spaces such as the lounge or rooftop!