A guide to living in City of Edinburgh

Please tell us about the good and bad aspects of living in your local area:

No parking availability, no supermarkets nearby. Bins are regularly left out near the gate and overflowing so the seagulls get into them and it gets everywhere

How has the building management responded to any problems or issues you have raised:

No they are ignoring us when we asked to have a discussion about our rent increase. Emails are frequently ignored with staff saying they have been locked out of their email accounts

Please share one thing (or more) which you wish you had known before you moved in:

That my rent would go up 24% in one year and that management would ignore us

Please tell us about the good and bad aspects of living in your local area:

Great range of shops, cafes, restaurants and pubs. Also beautiful living next to the sea with great walks along the coast. Unfortunately due to a fire, the trams are not running for a month or so, but there are buses available. As a woman who lives by herself, I feel very comfortable walking around and also very secure when coming home as there is always someone on reception who'll keep an eye out.

How has the building management responded to any problems or issues you have raised:

My fob wasn't working and they fixed it straight away. There haven’t been any other issues!

Please share one thing (or more) which you wish you had known before you moved in:

They are quite open with everything when showing you around and will answer any question you may ask. Wish I’d have known about the pet waver so I could’ve been more prepared to fill it out before moving in!

Please tell us about the good and bad aspects of living in your local area:

We moved here shortly after having our baby and have loved the area. There are plenty of places to go for walks, shops close by for those last-minute essentials and it's easy to get into the city. It's always felt safe, even when coming home later in the evening.

How has the building management responded to any problems or issues you have raised:

Communication has always been friendly and professional, and any questions we've had have been answered quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we'd known how family-friendly the building feels. More families have moved in since we did and it's been a lovely experience.

Please tell us about the good and bad aspects of living in your local area:

One of the things I appreciate most is how convenient everything is. I particularly enjoy walking along the waterfront, which is peaceful and well kept. The area feels safe and I've never had any concerns walking around. it's also noticeably clean, and the bins and communal areas are always well maintained.

How has the building management responded to any problems or issues you have raised:

Very quickly and always with kindness. I've always felt listened to and kept updated.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I'd known how welcoming both the staff and the residents would be. It made settling in much easier.

Please tell us about the good and bad aspects of living in your local area:

The location has been one of the biggest highlights for me. There are plenty of cafés, restaurants and supermarkets within walking distance, so I rarely need to travel far for anything. The waterfront is lovely for evening walks and there are good public transport links into the city centre. The area feels safe, well looked after and has a nice community atmosphere.

How has the building management responded to any problems or issues you have raised:

Any small issues I've reported have been acknowledged promptly and resolved quickly.

Please share one thing (or more) which you wish you had known before you moved in:

The storage space is better than it looked during the viewing.