A guide to living in City of Edinburgh

Please tell us about the good and bad aspects of living in your local area:

I cannot find fault in this residence whatsoever. We have been here now for 3 months. It’s close to local shops bars restaurants etc. also just minutes from t he St James quarter and city centre. Very quite and fellow residents all nice people.

How has the building management responded to any problems or issues you have raised:

Every time we been anything done it’s dealt with same day.

Please share one thing (or more) which you wish you had known before you moved in:

Just go and see the gym and rooftop to see how great this place is.

Please tell us about the good and bad aspects of living in your local area:

The local area is suitable for everyday life, with several supermarkets, small shops, and restaurants nearby. Public transportation is accessible, although buses can be delayed during busy times. The neighbourhood is generally quiet, with only occasional noise from traffic. Bin collections are regular and effective. Parking can be difficult, especially during weekends. While there have been some rare cases of anti-social behaviour, the area still feels relatively safe. The streets are clean and the public spaces are maintained to a decent standard.

How has the building management responded to any problems or issues you have raised:

In general, the building management responds to most issues within a reasonable amount of time. While some minor problems such as maintenance requests may take a few days to resolve, more urgent matters are usually dealt with quickly. One of the main reasons for this efficiency is the support from James at the front desk. He is always approachable and follows up on any concerns raised by residents. His assistance often speeds up the whole process and makes communication much easier.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known earlier that some of the facilities, such as the lounge and gym, can be fully booked during peak hours, especially in the evening. It would have helped to plan around this. Another thing is that the front desk, especially James, is extremely helpful and kind. His support really improves the quality of daily life here, and knowing this before moving in would have given me more confidence about choosing this development.

Please tell us about the good and bad aspects of living in your local area:

I have heard that some cars have been broken into but apart from that I love Leith it’s a really vibrant part of the town and I love how close I am to the water front

How has the building management responded to any problems or issues you have raised:

Very quickly! I locked myself out and was back into my home in minutes!

Please share one thing (or more) which you wish you had known before you moved in:

They were really not upfront about the wifi it’s very expensive for what I need (£40 when I was on an £18 co tract) I think that was quite bad taste and to not allow other companies to operate it’s really bad taste. There was no manual or leaflet when I moved in so have had to figure out a lot of things by myself even a map would have been useful.

Please tell us about the good and bad aspects of living in your local area:

Nice area of Leith, short walk to the shore where there are lots of restaurants and bars. Near a few Tesco's express, the shortest one is about 5 minutes walk. Good transportation links via bus or tram

How has the building management responded to any problems or issues you have raised:

No issues have been raised with management yet. But talking to neighbours this seems to be okay

Please share one thing (or more) which you wish you had known before you moved in:

Good- A link to WhatsApp groups with other renters on the day of arrival made meeting new people very easy. Bad- when viewing it was mentioned that there would be yoga and kickboxing classes but they are not allowed to pay a coach so this will not be happening (not really an issue for me)

Please tell us about the good and bad aspects of living in your local area:

There are plenty of amenities and transport nearby. Bin storage smelly and outside bins there’s litter all over. Lots of traffic noise by the road, there are roads all around. Parking can be difficult at times.

How has the building management responded to any problems or issues you have raised:

Matt from maintenance repaired marks on our walls. He recommended window covers to help darken rooms since the blinds aren’t blackout as stated. He noted many marks and scratches around the apartment.

Please share one thing (or more) which you wish you had known before you moved in:

We wished we were told it was a busy road, we were told it was a quiet area. Also that the blinds weren’t blackout. Information surrounding the area, transport, parking, maintenance queries should all be given and be factual, not just made up on the spot. Management need to have a set list of answers to questions so everyone is given the same information.