New Fountainbridge, EH3

Manager response

Hi Ash, Thank you for taking the time to leave such a positive review. We are delighted to hear that you have been happy with the overall development and that the design, outdoor spaces, and attentive service from the team have contributed to a great living experience. It’s wonderful to know that you are enjoying the balance the area offers, with easy access to the city centre, Haymarket, and nearby green spaces like the Meadows and Morningside. We are also pleased that you found communication clear and informative throughout the move-in process. Thank you as well for your comments about our management team - these comments make our day! Providing responsive and supportive service is very important to us, so it’s great to hear that this has been reflected in your experience. We truly appreciate your recommendation and your very kind feedback. Have a lovely day!

Manager response

Hi Leanne, Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted to hear that you have enjoyed living in the development and that the property, facilities, and communal areas have met your expectations. It’s especially rewarding to hear your kind comments about our team. Euan and Holly we are so pleased to know we have made such a positive impact on your experience. We pride ourselves on providing responsive service and maintaining a welcoming, secure environment for all residents, so it’s fantastic to hear this reflected in your feedback. We are also glad you have been enjoying the location, transport links, peaceful atmosphere, and beautiful canal views. Thank you for highlighting how quickly maintenance issues were resolved, we know how important that peace of mind is. We truly appreciate your recommendation and your lovely comments about Euan and the wider team. Thank you again for your support, and we hope you continue to enjoy your home with us. Have a lovely day!

Manager response

Hi Anna, Thank you for taking the time to share such a thoughtful review. We are so pleased to hear that you have felt well looked after by the team and that Alastair has been helpful in resolving any maintenance issues quickly. It’s wonderful to know you are enjoying the apartment, particularly the warmth, natural light, storage, and contemporary finishes. We are also delighted that you have been enjoying everything the New Fountainbridge area has to offer, from the canal and the Meadows to the local cafés, transport links, and family-friendly atmosphere- we cannot agree more! It’s great to hear that the virtual viewing and move-in process made settling in easier for you. We’ll certainly take on board your suggestion about providing more local tips and recommendations for those new to Edinburgh. Thank you again for your kind words and recommendation. We hope you continue to enjoy your home and the community around you. Have a lovely day!

Manager response

Hi Natasha, Thank you for taking the time to share your feedback. We are delighted to hear that you’ve enjoyed the design and atmosphere of the development and that you’ve felt safe and supported during your time with us. It’s especially wonderful to know that our building management team has been responsive and helpful in resolving any issues quickly, and that you’ve found the residents app useful for keeping updated. We also appreciate your honest comments about the local area and wider development. Feedback like yours is incredibly valuable, particularly regarding future plans for the site and parking information, and we’ll certainly take this on board as we continue improving communication with residents. It’s great to hear that the transport links, local amenities, and canal access have added positively to your experience, and we hope the neighbourhood continues to grow and develop over time. Thank you again for your recommendation and kind words.

Manager response

Hi Suzie, Thank you so much for your lovely review. We are delighted to hear that you are enjoying both your apartment and the wider New Fountainbridge community. It’s great to know that the design, furnishings, and facilities have made such a positive impression, and that the location has been a perfect balance of city living and green space for you. We really appreciate your kind comments about the viewing and move-in experience, and we are pleased to hear you have felt well informed throughout your tenancy. Thank you as well for your confidence in our management team. We are very grateful for your recommendation and hope you continue to enjoy your home with us. Have a lovely day!