West Acre Square, UB1

Please tell us about the good and bad aspects of living in your local area:

The things I love about this area are the very convenient transport links, a lot of greenery, parks, playgrounds, and the Grand Canal. The multietnicity. Things that need improvement: some of the streets are very dirty, more high street shops like Primark, Boots, Tkmaxx etc and supermarkets like Tesco, Lidl or Sainsbury, with a better variety.

Please share one thing (or more) which you wish you had known before you moved in:

That the customer service is not very good in replying very fast amd providing you with a solution or helping you to fix the issue. Also the washing machine, I would have appreciate if they told me in advance that it wasn't a dryer.

What is the best feature of your home:

I love the layout of the flat, especially in my case, that I live in a studio. The spaces are very well organised and you can storage a lot of stuff. I love the balcony, even if I would appreciate if it could be closed by some doors/windows.around it, for the times that's raining or is very windy. I love that the flat is fully furbished with brand new elctrical appliances, like oven, fridge, dishwasher and washing machine. Regarding the last one we were told that it was a dry/washer but actually is not. Then, the best part is the heated flooring. I simply love it.

Please tell us about the good and bad aspects of living in your local area:

Very green area. Well designed like the holiday resort. But that’s it. No parking spaces available even to pay for it. Parking management company very poor not fairly treating people. Some vehicles parked day to day in restricted space without tickets. Some getting straight away. Spaces not clearly and faulty signed. Sadly no spaces available for disabled persons with blue badges. They not respect their rights. Well plenty parking spaces for council housing tenants. Shared ownership tenants treated like worst category tenants. A lots things NOT AVAILABLE for them. For example bike rental scheme etc. Not available to buy parking permits for shared ownership tenants. Very disappointed.

Please share one thing (or more) which you wish you had known before you moved in:

Typical lies when you want to sell the property and then bad reality. Promises promises.

What is the best feature of your home:

Beautiful very green place. Interior not really good designed. For example power outlets in kitchen etc. Can be better. Misguided handover book. Some things not match reality. For example washer/dryer which in reality is only washer. And it’s against the rules to dry the wash outside or inside.