Wembley Parade, HA9

The facilities are limited but we knew that.

The management company are present and do what they can, they aren’t the hottest on issues and fixes.

Please tell us what you like and dislike about this area:

Really great place to live, one of the easiest routes into London with the Metropolitan and Jubilee lines pretty much on your doorstep.

The local shops, bars and restaurants are multiplying by the week, so much new development it’s only going to get better.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we would have know the SLAs for fixes within the property.

How has the building management responded to any problems or issues you have raised:

Eventually we have been able to tick everything off the list.

Occasionally there is rubbish/litter on the street/in the garden but this is more to do with attendees of events at the Stadium than anything else.

Please tell us what you like and dislike about this area:

The area has a wide array of restaurants, entertainment spaces and shops thanks to the London Designer Outlet, Boxpark Wembley and more. Transport links are fantastic with local buses and Wembley Park tube station just a few minutes away, getting you to Central London in less than 20 minutes.

The street can be quite noisy at times with regeneration and development in the immediate area, but this will only be a benefit for residents once completed.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about where meters i.e gas and electric were in the building, and that I would need the building manager to open the cupboard for these as they aren’t accessible to a tenant individually. This caused some minor hiccups initially with meter readings.

How has the building management responded to any problems or issues you have raised:

I raised an issue with our front door that was resolved in a timely fashion.

Please tell us what you like and dislike about this area:

Not too many shops nearby, but there is a Lidl and a big ASDA within walking distance, as well as the outlet shopping centre. Wembley central is about 30mins walk away which has a few other things like TK Maxx and Primark. Transport links are pretty good with Jubilee and Metropolitan lines. Tube station is a few mins walk away. Quite a lot of noise from traffic and students outside.

Please share one thing (or more) which you wish you had known before you moved in:

Road, construction and students are noisy. Flat is extremely dark – hardly any sun gets in.

How has the building management responded to any problems or issues you have raised:

Often very slow to respond to messages. Frequently having to chase up previous communications. A few fixes but a lot of things also just never resolved.

Please tell us what you like and dislike about this area:

There is a good range of shops and restaurants, transport links to central London are excellent.

Please share one thing (or more) which you wish you had known before you moved in:

The bin store was built too small for all the bins so some are kept by the door so every time you leave the flat you walk past rubbish that people have left or thrown on the floor instead of the bin.

How has the building management responded to any problems or issues you have raised:

Very slowly, we owned the flat for more than a year before all the issues we raised when we first moved in were sorted.

Please tell us what you like and dislike about this area:

Location is great, short walk to the station and bus stops. Very convenient everywhere. There are student accommodations across the street, however no issues.

Please share one thing (or more) which you wish you had known before you moved in:

None

How has the building management responded to any problems or issues you have raised:

Building management is responsive. No issues have been raised.

Only feature that is odd is sinks. They don’t drain very well, and design of toilet taps makes them hard to turn on and off.

Building management is unresponsive, and often get the feeling that they’re content giving pro forma answers rather than genuinely trying to address resident problems. For instance, when we asked manager to come have a look at a creaking pipe next to our front door, he claimed to have come by our apartment and not to have heard any creaking sounds. At no point did he even bother knocking on our door to check with us what the problem was. Had to get a separate contractor in who spotted issue immediately. Disappointing and occasionally lazy management overall.

Please tell us what you like and dislike about this area:

Near stadium and tube, so many amenities. But lacking in local restaurants, and sometimes tube not reliable.

Please share one thing (or more) which you wish you had known before you moved in:

That management would be so weak, and that sinks would take time to drain.

How has the building management responded to any problems or issues you have raised:

Building management is unresponsive, and often get the feeling that they’re content giving pro forma answers rather than genuinely trying to address resident problems. For instance, when we asked manager to come have a look at a creaking pipe next to our front door, he claimed to have come by our apartment and not to have heard any creaking sounds. At no point did he even bother knocking on our door to check with us what the problem was. Had to get a separate contractor in who spotted issue immediately. Disappointing and occasionally lazy.

I prefer that the building has fewer facilities than others as we wouldn’t get much use out of them and would have to pay an inflated service charge.

I do wish some of the building was built to a higher quality, though. It’s obviously a new development so still looks great but I fear certain aspects may not stand the test of time. Anthology have been good at remedial works, however, as there was an issue with the doors that they have since sorted.

Alex – the maintenance guy – is absolutely amazing and takes great care of the development, as does the lady who cleans whose name I don’t know! Soundproofing is surprisingly good as I haven’t heard too much of the student parties.

Please tell us what you like and dislike about this area:

Wembley Park is a great place to live, with fantastic transport links, places to eat, get coffee. A lot of money has been spent on developing the area so it’s very shiny-looking. It feels safe to walk down Olympic Way in the dark as a woman as it’s well lit.

Cons: lack of parking, football fans can cause some mess and disruption, an awful lot of construction going on in the local area, a decent amount of the restaurants are chains and it would be nice to see more independent businesses. The Metropolitan line can also be a bit temperamental, particularly if you need to get an Aldgate service

Please share one thing (or more) which you wish you had known before you moved in:

The district heating system cannot be changed. We will be stuck with the same provider even if prices go up massively, which it looks like they may soon.

Flat can be quite dark on the whole as there is not much sunlight, but this means the flat stays cool in the summer.

How has the building management responded to any problems or issues you have raised:

There seems to be a high turnover of staff at Rendall and Rittner who, thus far, have not caused us any issues but also therefore have not answered any of my suggestions. There’s a nice reed diffuser that gets rotated around the blocks but it would be quite nice to have one in each block.

The building management company are always on hand should you need and the Anthology team are often around.

Please tell us what you like and dislike about this area:

Good: location, quality of infrastructure in the surrounding area.
Bad: just no access to parking

Please share one thing (or more) which you wish you had known before you moved in:

That the parking would ultimately be impossible to get.

How has the building management responded to any problems or issues you have raised:

Reasonably quickly, I would ask for a bit more communication

Design is very neutral and hopefully will last a long time.

The front garden makes the property feel like a home, especially at night when well lit.

One downside I would say is the children’s play area. Doesn’t really get utilised and I feel the space could have be better used for something else.

Please tell us what you like and dislike about this area:

Whilst I was familiar with the North West London area, this is my first time living in Wembley and I am pleasantly surprised. A lot of restaurants, bars and shops around and a very safe environment due to the security around the stadium.

It does get fairly busy on match days but that is expected.

Only critique I have is parking options for guests, no where available on the road and closest car parks are far away.

Please share one thing (or more) which you wish you had known before you moved in:

Parking in the area.
Issues with other residents (bin room not being cleared)

How has the building management responded to any problems or issues you have raised:

Yes, albeit with delay.

Some issues raised on clixifix yet to be resolved after being raised 3 months ago.

no rooftop garden. it could have solved sunlight issue.

facilities and appliances are nice and easy to use.

trash bins were put in a difficult position: recycles are all outward, generals are inward, so I have to throw all the way into general bin. it is solved this week. please keep it this way so I don’t need to throw.

Please tell us what you like and dislike about this area:

nice area. convenient transport. only for event days it’s very crowded. other time it’s nice.

Please share one thing (or more) which you wish you had known before you moved in:

i didn’t know i need to pay service charge for one year at once. I thought it’s monthly.

How has the building management responded to any problems or issues you have raised:

it is great. i can get all the answers promptly. there was one problem for some reason after I moved in they posted marketing suite plague using my flat number. people ring the intercom to ask me let them in. but it was solved.