About Anthology

In the run up to completion, I had various queries regarding specific features of the flat and other ad-hod questions. I dealt with various people during this time (particularly Georgia) and I can conclusively say that all of the employees are passionate, diligent and attentive. The person who takes the initial query will make sure they are the person to provide a response, no matter how trivial. This really eased my concerns on the run up to moving in.

The flat itself is great and has all of the high-end appliances you would want when moving into a new property. There’s also pre-installed wifi which can be activated within minutes which also helped smooth the moving in process. Although I haven’t really had any major issues with the condition of the property, there is a user-friendly portal which allows you to efficiently log any defects upon moving in. The couple of minor snagging list items I did have were resolved within 24 hours.

The concierge is really helpful and will accommodate any requests you may have.

Overall, there aren’t any aspects which I can think of which would have improved the buying experience. Thank you Anthology, for making my first property purchase a special one!

Please tell us what you like and dislike about this area:

Situated equal distance between New Cross and Deptford station. As I work in London Bridge, my door to door commute is 20 minutes. Plenty of cool bars and places to eat.

Please share one thing (or more) which you wish you had known before you moved in:

N/a

The support provided by Georgia and the team was always very timely, friendly and efficient. Being the sole occupier, and never having bought anywhere before, often meant that I didn’t have another person to bounce-off or ask questions to. Therefore feeling less alone throughout the process was a huge weight off my mind, particularly given some difficulties I was having on the Mortgage side of things which Anthology were very understanding about.

Living in the building itself has met all hopes and expectations. You can report issues, if there are any, via an online portal and they are very quick to follow up. For example, some window glass had been scratched in the build, and the top of a radiator dented slightly. This was fixed very soon after moving in.

In the lead up to moving in, everything was communicated very well, both in terms of the wider development as a whole, but also the spec on the flats and time-lines for getting everyone into their apartments.

Lo and behold, Anthology were running a bit ahead of schedule, and I was in the flat before Christmas.

Please tell us what you like and dislike about this area:

Deptford is great for so many reasons. There’s a quiet cycle route that takes you straight to the heart of London in less than 45mins. There are three key stations (New Cross, New Cross Gate, Deptford). The range of food shops on Deptford High Street continues to delight and surprise. As does the market at the weekends. There’s a theatre, many art spaces, two independent cinemas nearby, restaurants and places for a boogie. You’re also walking distance from Greenwich for spending time outdoors in the park there.

Location: I heard about the Deptford area being ‘rough’ before moving in, and we did recently experience a bike store break-in (thankfully the management quickly responded by applying an extra lock). But other than that it feels perfectly safe and convenient (4-min walk to shops and bus stops). The only downside being it’s slightly far away from any tube (nearest overground is New Cross, 10min walk. Convenient if you’re heading to London Bridge/Cannon Street though).

Service-wise, the sales staff has been very helpful and patient during the quite painful legal process of my flat purchase (more than my solicitor!). After moving in, the customer care team were helpful and responsive, which I appreciate very much. It’s worth noting that the concierge (Terry) is absolutely brilliant and he and the team really helps you to resolve various daily issues.

The repairs of the flats, however, are managed through an online system, and it can be quite slow because you’re not sure when the tickets will get picked up – but eventually things get resolved (just need a bit of patience and chasing). *My flat was a show room, so that might have been the reasons to the various repairs so far (esp window and lights).

Overall I enjoy living here, and I’m sure with the completion of the development early next year, things will get more convenient (hearing about a new cafe and a bar?).

Please tell us what you like and dislike about this area:

The view on the southeast (Deptford) and north (Isle of Dog and O2) of this development was the prime reason for my purchase.

Please share one thing (or more) which you wish you had known before you moved in:

Do a thorough check if you are buying an ex-showroom, esp lighting and utilities.

The site is smartly designed to be embraced by a creek & the greens which renders a tranquil atmosphere facing north. South-facing rooms are abundant of sunlight and the views are smartly preserved despite of the central oval tower.

The flat completed before it’s estimation day which is amazing as one more week of delay would put me in rather difficult situation because of the pandemic outbreak. Now that my health is well protected by living in this fort.

The Anthology flat managers are super friendly and efficient in quickly solving small issues with my initial moving in and is consistently monitoring the site like it’s own babies. The service quality is superb throughout.

Please tell us what you like and dislike about this area:

Wembley Park is the only location I could find where a sleek living experience meet spacious public areas, and quite some green as well. Perhaps the best commute flat I could find among London new developments with an affordable price.

Please share one thing (or more) which you wish you had known before you moved in:

wish I would have been informed of the high-rise student home building higher than the main tower right across the site.

If there is one thing you would change about your flat or property what would it be:

Space utilisation is hard problem for my floor plan – I guess they tried the best but there’re a few pieces of small corner spaces I couldn’t really use well. aka. utility cupboards.

4

Facilities

5

Design

4

Location

5

Value

4

Management