Welsh Streets, L8

Welsh Streets, L8

By
PlaceFirst
Ranked 6th out of 26 in Liverpool
3.48 (42 reviews) 3.48 (42 reviews)
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This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

3.37
Facilities
4.05
Design
4.14
Location
2.79
Value
2.81
Management

Welsh Streets is a PlaceFirst development that is located in Liverpool. The development takes place over 5 streets of Victorian terraced houses, retaining all the period features, like high ceilings and big windows. Residents here benefit from private rear terraces, as well as shared gardens which run the length of the streets.

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Welsh Streets, L8 Reviews

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You don’t get what you pay for.

Verified Resident
Verified Resident
Review Date Sep 2020

At its heart, the Welsh Streets is fundamentally well-intentioned. PlaceFirst wants the area to look nice. They tried something different with the communal garden. They’ve paid attention to the external aesthetics. But in practice, there are way too many flaws for me to recommend the development.

The rent is insanely high. You can easily get a two-up-two-down in Toxteth for £450 pcm. PlaceFirst charges as much as £800 — and that’s before you add in any extras, like pets or household appliances. It’s hard to justify that cost, especially when you consider the other glaring flaws in the development, and the fact that… well… we’re talking about poky Victorian terraced houses.

Parking is a nightmare, and I’m regularly forced to park away from my house, sometimes on completely different streets. The roads are narrow and poorly marked. Meanwhile, the presence of planters means that the amount of possible space is reduced further. PlaceFirst could easily remediate much of this by issuing assigned parking, with clearly-outlined painted spaces.

And then there’s the fact that the Welsh Streets is still a building site, with much of the development under construction. This means noise, disruption, and roads temporarily blocked due to the presence of cranes and other apparatus.

To PlaceFirst’s credit, they’ve proven diligent when responding to complaints or requests for repairs. However, this is undermined by the multiple (and glaringly-obvious) cut corners. The front and rear doors were shabbily installed. Meanwhile, our toilet was affixed to the drywall by a single deteriorating screw, which eventually failed and left us without a toilet for an entire day.

In short, it’s okay. Not great. Not good. Just okay. Nothing is perfect, but it’s hard to overlook the Welsh Street’s several glaring flaws when you’re paying an obscene amount of rent each month.

Please tell us what you like and dislike about this area:

The Welsh Streets is a tight-knit community, and to PlaceFirst’s credit, it has allowed this to flourish organically. This is largely thanks to the design of the development, which boasts a large communal garden (although, for the sake of clarity, this has also been somewhat of a source of drama). Separately, the development is well-positioned to nearby bus routes to the city center. You also walk; it’s just twenty minutes by foot.

There’s a Tesco within five minutes walk. If you’ve got a car, you can also get to town quite easily, or the nearby Edge Lane retail park. All in all, you’ve got the convenience of living within close proximity to the city center, without having to deal with the noise and inconvenience.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how frustrating it could be to share a communal garden. Privacy, I barely knew ye.

How has the building management responded to any problems or issues you have raised:

There was an inevitable delay in getting issues resolved due to Covid. Things, thankfully, are now getting back to normal. But some issues are foundational (like the installation of the doors) which can’t easily be resolved by a 30 minute visit from a Timpson’s locksmith. Many of the problems could have been avoided by the developer taking care during construction.

2
Facilities
5
Design
5
Location
2
Value
3
Management
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A nice idea on paper

Verified Resident
Verified Resident
Review Date Sep 2020

We moved to the welsh streets several years ago in order to benefit from a more long term rental home. We love the look of the streets and layout and design of these houses are a wow. I do think for the area the prices are quite high, but plenty of us seem willing to pay. Sadly there do seem to be certain areas where costs have been cut, where the original finish has not lasted very long, and we have extensive damp problems on the ground floor of our home – the solutions to which are a bit of a bodge. The maintenance team are relative hard to get hold of (or have been in the past) but when you do they are helpful. We were also sold a beautiful ideal of green spaces and communal gardens, however the reality has fallen far short of our expectations – with constant bickering and politics about the communal garden and the promised green spaces have been built on.

Please tell us what you like and dislike about this area:

Like:
– Aesthetic
– Proportions of property
– Location
– Sense is community

Dislike
– Overall quality of finish
– Communal garden & associated politics
– Indefinite building works
– Broken promise of green spaces

Please share one thing (or more) which you wish you had known before you moved in:

That there was no intention of developing green spaces that now has been built on (more money for them!)

That a communal garden is not as idealistic as it sounds!

How has the building management responded to any problems or issues you have raised:

They have, although have sometimes proven hard to get hold of. On several occasions they have arranged to visit the property on a certain date and haven’t, but then visited on a different day which is hard to plan around. The work carried out is of questionable quality and there seems to be an emphasis on patching things up rather than solving the problem

3
Facilities
4
Design
5
Location
3
Value
3
Management
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Many Broken Promises

Verified Resident
Verified Resident
Review Date Sep 2020

This area is incredibly special and whoever took it over needed to renovate the houses with care. They look great on the outside but as time goes by, it’s apparent that many cost-cutting measures were used in putting the houses back together. I’m unsure if this is due to time constraints or budget limits. For example, toilets are held to the wall with a single screw in the plasterboard. The rear outer wall is hollow inside which I discovered when trying to screw in a hanging basket. The paint used for most of the walls comes away with a few wipes which we discovered cleaning behind the sink and around the kitchen. The doors are also quite cheaply made – we have had locksmiths out 2-3 times and they have told us that they hate coming to work on our houses because the doors are so poor. Our doors have had to be dismantled in order to get them to lock. Now there’s a terrible draft in winter but the view is that since the doors lock, they’re fixed. We pay extremely high rent for the area which is due to continue rising despite the economic downturn we’re due to experience. The management made a lot of promises about what the area was going to be like when building works and renovations were finished – there is no residents cafe, there is no residents lounge, there is no community hub, there is no residents garden or dog park or pub as promised. There are houses being squeezed into every possible area and no consideration has been given to where all these extra residents will park their cars; parking is already miserable as it is without extra people moving in once the houses are completed. The communal gardens were well intentioned but PlaceFirst’s hands off approach to managing our property and tenants, especially through the Covid-19 pandemic, has resulted in more community conflict. The gardens have the grass cut twice a month but the windows are not washed as promised. I have seen window washers twice in the last two years. The Welsh Streets were explicitly pet friendly when we moved in but they have now moved to taking extra rent for pets from newer tenants. There has been a large shift in how we are spoken to and managed over the last year and I feel I am being taken advantage of especially as far as rent rises go. We have had worse landlords in the past but what makes it worse is that this was presented as “an alternative to buying a house”. In what world would yearly rent increases be preferable to buying a house? We can’t get a deposit together fast enough to buy as this has really opened my eyes to the waste that renting really is.

Please tell us what you like and dislike about this area:

Likes: proximity to Princes Park and the Park Road Tesco; short drive into the city centre; good transport links on Princes Avenue. Close to Granby Street Market and Squash. Overall the neighbourhood is extremely friendly and community minded, on the Welsh Streets and beyond in L8. Lovely lovely people
Dislikes: many section 60 orders have been put in place during our tenancy which have given us worry; recently more car break-in attempts; constant building noise, dust, cranes; fireworks year round day and night

Please share one thing (or more) which you wish you had known before you moved in:

Ask a lot of questions and make sure you get clear answers before you move in or sign any paperwork. Make sure you get everything in writing

How has the building management responded to any problems or issues you have raised:

Quick to reply to emails, slow to act in general. Repairs have been okay but there is poor communication between whoever takes the calls from residents and whoever dispatches contractors.

2
Facilities
3
Design
3
Location
2
Value
3
Management
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Great houses, poorly managed

Verified Resident
Verified Resident
Review Date Sep 2020

Aesthetically, the development is very pleasing. The communal spaces are great, although contractors often blow garden waste (grass cuttings) into private yards. We reported some minor maintenance issues when we first moved in earlier in the summer, however these are still outstanding. The interior of the properties are also aesthetically pleasing and very neutral so very easy to work with, however the finish leaves a lot to be desired (carpets aren’t properly fitted on the stairs, door stoppers are missing rubber ends etc). Additionally, the property hadn’t been thoroughly cleaned prior to our move in date, as we arrived and discovered pet hair and dust around the property.

Please tell us what you like and dislike about this area:

The location isn’t particularly well connected – much like most postcodes outside of the Liverpool city centre. There are however good amenities, with supermarkets, pubs/restaurants and the university campus nearby. Most of the area is still a building site, which is a nuisance.

Please share one thing (or more) which you wish you had known before you moved in:

There are a few inconsistencies in the way tenancies are being managed, such as monthly rental value for each property and additional charges for pets (which some pet owners aren’t paying). Enquire about these to avoid dissapointment.

If there is one thing you would change about your flat or property what would it be:

I would endorse the inclusion of allocated parking for each household. As the roads are shortened as a result of the ongoing building work, there is often a scramble to park anywhere near your own house – particularly as multiple households have multiple cars.

4
Facilities
4
Design
3
Location
1
Value
2
Management
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Slapdash and quickly erected to maximise profits. Lovely place to live because of the people and the communal garden.

Verified Resident
Verified Resident
Review Date Sep 2020

The design of the build at first glance seems great. You slowly realise that most things haven’t been thought out properly and won’t get fixed because in order to do so it would cost the developers extra money. Everything is done on the cheap and the finish is slapdash. All interior walls painted with one coat of water based paint which comes off should you have any spillages. No yearly repaints as promised. Generally I have found the property management good. Always quick to respond to emails, but not necessarily quick to get the repairs or jobs seen to. Communication between departments is abysmal and this is where the renters suffer the most. Yearly increases in rent regardless of the area we live in and whether anything of value has been added to the property. Eventually all tenants will be priced out of the area, but no one with serious money would live here as the general area is dirty and unsafe. We however have found a lovely community within the gates of the welsh streets and our little boy loves it.

Please tell us what you like and dislike about this area:

A home with a built in community. Safe and close to city centre. Not the greatest area overall though.

Please share one thing (or more) which you wish you had known before you moved in:

You’re living under the assumption these people care about community and building a strong one that no one wants to leave. But they want to make it attractive and habitable so that prices can keep going up and to hell with the community.

How has the building management responded to any problems or issues you have raised:

In general the response is good. But it depends on the nature of the problem. Some little problems get resolved or looked at (and not resolved) fairly quickly. Some issues have been going on for months with numerous emails being sent and promises made but ultimately broken.

4
Facilities
4
Design
3
Location
4
Value
4
Management
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Great location and modern house, but cut corners can let it down

Verified Resident
Verified Resident
Review Date Oct 2021

The buildings are spacious and have a good location. They are modern and light, however aren’t necessarily finished well with corners cut (carpet not finished properly, no backsplash by the sink, skirting boards that don’t reach the floor, doors that are too short or catch). The patio doors regularly don’t shut properly as they expand in the heat (even after being realigned by maintenance). Overall, the space is great with lots of plug sockets which also have USB ports. The floors can be uneven but this comes with an old building. Love the little patio and the garden creates a nice community which people use in summer. The shower in the en suite bathroom is slightly better water pressure wise than the main bathroom. Useful understairs cupboard. The main thing that lets the property down is the maintenance team. While the trades people themselves are lovely and efficient, they are based across the entirety of the UK, so are stretched very thin and it can often take a while for things to be fixed. That said, I am extremely happy as we’ve mostly been problem free. Do note though, rents are significantly higher for those who have moved in later than those at the start (~850 vs 930pm for the same house). One last thing – the walls are all hollow so noise carries from the neighbours house – I regularly can’t sleep as I can hear their baby crying through the walls!

Please tell us what you like and dislike about this area:

Welsh streets is in a great location, close to the two major parks in south liverpool. Multiple small convenience shops are part of the development at the end of the street. Approximately 10/15 min drive to city centre. Good large tesco at the end of the road. Can almost guarantee I’ll be able to park on my road however this might not be at my front door (but it’s really not far!). There are also no electric charging points so if you need to charge your car you’ve got to park outside your house and feed it through the window which is often very difficult. There’s a local ice cream van who is incessantly loud at all hours. Streets are generally quiet otherwise. Areas beyond the development can be sketchy, particularly at night (Princes Park is unlit, with Sefton park poorly). Building noise is irritating in the day, starting at 8am.

Please share one thing (or more) which you wish you had known before you moved in:

Challenge Place first over the rent review clause in your contract. As we moved in in march we didn’t want our rent to immediately go up in April and said can they remove it from the contract but apparently ‘no one had raised this before’ so couldn’t actually take it out. However, we pressured them enough to get in writing that it wont go up until next year.
Don’t get a bay window property as it is extremely difficult/expensive to get blinds etc to cover them as they’re all uneven and different. Check who is living next door – the sound carries from whatever they are doing!

How has the building management responded to any problems or issues you have raised:

Yes, the maintenance itself is good, it just takes so long to do. They also refused to fix our hob and outright lied about it being broken. Took several days to come out for a leak. Often maintenance is as a result of shoddy craftmenship to begin with where finishes have been bodged.

2
Facilities
4
Design
5
Location
4
Value
2
Management
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It has always felt nice to live in and relatively modern.

Verified Resident
Verified Resident
Review Date Oct 2021

Design – nicely designed houses. We live in a 2 bed, and whilst it could do with extra storage has always felt nice to live in and relatively modern.

Facilities – although nicely designed, the actual elements do seem slightly cheap in their fitting. We have had parts of e.g. the edging around the stairs come off very early into our rental.

Building/property management: slow to respond to some queries, even at times blaming tenants for issues which are clearly wear and tear.

Please tell us what you like and dislike about this area:

Location wise is split between good and bad. On the good side, there are great local amenities – supermarket down the road, other shops, close enough to the city centre to walk in in 25/30 mins. Unfortunately there is a lot of antisocial behaviour from the neighbouring estates – with cars and house having rocks thrown at them and even a digger on the construction site beside ours being set alight.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how long building works were scheduled for. I’ve lived on a building site for 3 years.

How has the building management responded to any problems or issues you have raised:

Yes – we have had issues with the patio doors over the years. Responses to these were adequate at first – it seems standards have slipped in the last 18 months.

3
Facilities
4
Design
3
Location
2
Value
1
Management
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The design of the properties is brilliant

Verified Resident
Verified Resident
Review Date Oct 2021

The design of the properties is brilliant. The communal gardens encourage a sociable and welcoming environment and really help the community spirit, and the rooms feel spacious and light.
Building management is quite poor however. Maintenance problems often take months to be addressed unless they can be deemed vital and urgent, and responses from management and maintenance are infrequent and abrupt in tone.

Please tell us what you like and dislike about this area:

Very good location, very close to a number of beautiful parks, good pubs and restaurants. Just a 20-30 minute walk to the city centre, with good bus routes and bike paths. Parking is free, but limited, although as yet I’ve encountered no issues with getting parked on the same or adjacent street. Little to no traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

There is a Welsh Streets Facebook group which has been very helpful for getting involved in social activities (football team etc) and for speedy answers to questions relevant to the area/ properties.

How has the building management responded to any problems or issues you have raised:

As described above, responses to maintenance issues has been poor, and this is an opinion shared by the majority of tenants. Fortunately the properties are of a good standard overall, so personally I still think the rent is good value.

3
Facilities
5
Design
5
Location
4
Value
2
Management
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Excellent area and houses, if communication improves – perfect.

Verified Resident
Verified Resident
Review Date Sep 2020

Houses are well designed with a clean and modern finish. Communal gardens are useful if you have children or pets. If you have a urgent repair, property management are quick to help. Unfortunately, in terms of communication, property management is very poor. As we live next to a building site, things are often changing which can impact on tenants – these aren’t always properly communicated.

Please tell us what you like and dislike about this area:

Excellent area if you need to be close to the city centre, with a supermarket, school and corner shop all within walking distance.

Please share one thing (or more) which you wish you had known before you moved in:

Check how long the building work is going to be going on for!

How has the building management responded to any problems or issues you have raised:

They have been prompt when it is a maintenance issue, but communal issues can be less responsive.

4
Facilities
4
Design
5
Location
3
Value
2
Management
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Good job overall

Review Date Oct 2021

The lay out of the comunal Hardin is great, we have small kids 6&7 Ann’s they just love playing out there with the other children.

The FM and Building management is pretty good , it can sometimes be a little difficult to get a response from place first but once you get through to the right person issues are solved quickly and to a high standard.

All in all we have no complaints at all

Please tell us what you like and dislike about this area:

The quality of local shops is good. We live in between two local shops however neither of them sell alcohol or bacon products. We don’t really have many nice sit in restaurants in walking distance and have one pub about half a mile away that is decent enough. It would be nice if we had a few more pubs and restaurants in walking distance, potentially a family friendly and dog friendly pub as well. Right now high park street is pretty empty with regard to places to walk to and enjoy a meal or have a drink with friends nearby. Bin collections are good, parking availability is good, and traffic noise isn’t excessive.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been nice to have more privacy in our back garden. The fence is very short compared to how high the decking.

How has the building management responded to any problems or issues you have raised:

The maintenance problems have always been attended to in a good time frame.

3
Facilities
5
Design
5
Location
3
Value
3
Management
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Location

Number of developments 5

3.48

Average rating based on 60 reviews

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