Please tell us about the good and bad aspects of living in your local area:

The location is quiet and away from the city centre. There is a big Tesco nearby, but restaurants and cafes on Lark Lane or the city centre are far unless you drive there. There is an ongoing problem with google maps incorrectly showing nearby bus routes. There is no assigned parking, it's just street parking that the landlord takes no responsibility for. There is a moderate amount of traffic noise, not as bad as in the city centre but definitely not quiet.

How has the building management responded to any problems or issues you have raised:

I typically get contacted about seeing to any repairs works within a couple of weeks. Other than that, management response to problems and issues is vague and unsatisfactory.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that they would raise the rent by amounts far exceeding inflation, and force us to sign a new fixed term contract in order to stay. I wish I had known that there are huge inconsistencies across the different properties in the policies they apply to tenants, rents and fees tenants pay, and the information they tell tenants.

Please tell us about the good and bad aspects of living in your local area:

The building is located close to local facilities,there are local shops around and most importantly, bus stop is just 5mins walk from the facility. A strategic location I would say. Although main big shops like Tesco’s etc are quite far off,but you could get basic items around the shops nearby. The post office is about 11mins walk, and the estate is practically safe for everyone so far my stay there.

How has the building management responded to any problems or issues you have raised:

They have been great,swift and reliable. I would give them a big thumbsup

Please share one thing (or more) which you wish you had known before you moved in:

Take pictures when you get in. The bathroom walls sometimes develop mould so speak up on time for it to be fix. The bathroom grout also gets mould from the constant moisture but sometimes it just need a higher increase of the ventilation. So always ignore your landlord to avoid further damage

Please tell us about the good and bad aspects of living in your local area:

Parking availability is decent, Bin collections are regular and efficient, There's minimal anti-social behavior, with a strong sense of community Overall, I'm satisfied with the amenities, transport links, and living conditions on my street.

How has the building management responded to any problems or issues you have raised:

They've promptly addressed maintenance requests, such as fixing toilet damps, faulty extraction fan

Please share one thing (or more) which you wish you had known before you moved in:

Don't be shy! Introduce yourself to your neighbors and start building relationships. It's a great way to create a sense of community and make the building feel like home.

Please tell us about the good and bad aspects of living in your local area:

Parking is good. There are lots of buses so you can easily go to Sunderland, Durham and Newcastle . Parking is good with lots of space for residents and visitors.

How has the building management responded to any problems or issues you have raised:

Dealt with quickly and kept up to date with any delays etc

Please share one thing (or more) which you wish you had known before you moved in:

Garden storage required, side gate for access needs to be better as bangs in wind when left open

Please tell us about the good and bad aspects of living in your local area:

Most things are great, there's a shop across the road and a Sainsbury's daily down the road with a morrisons about 5 minutes walk away. A very nice pub very close to the area. About a 10 minute walk from the town centre. The area isn't the best, there was a lot of anti social activity a while ago with people running around the area and police pushing them back up towards our area.

How has the building management responded to any problems or issues you have raised:

We haven't had any issues so far, but I'm assuming they would be quick to act if we did.

Please share one thing (or more) which you wish you had known before you moved in:

Check out the area before you decide on moving in, if you have kids I imagine you'd want to make sure the area is safe.