Please tell us about the good and bad aspects of living in your local area:

Good: Perfect local for parks and nature. Close to good amenities and really good location for ordering takeout. Bad: street parking is becoming a bit of a nightmare now. I don’t think people are responsible or considerate. Noticed some rats but contacted the maintainence team and they were quick to respond, unsure if this is now been resolved though as did not receive updates.

How has the building management responded to any problems or issues you have raised:

I have not raised the concern about the temperature gauge in the family bathroom as of yet, unsure if this would be a matter of being changed or that it is because it is a family bathroom. Unsure of the rules here. But otherwise when raising a concern, they have attended and responded quickly

Please share one thing (or more) which you wish you had known before you moved in:

Ensure when viewing you scan the room closely. Ensure that if any painting needs to be done it needs to be completed at a higher specification and that they are communicating throughly when it comes to their audit checks before moving in. We had a delay on our moving day due to someone else’s error who now doesn’t work there but this could of been done within the week the property was empty or before the keys were handed back. That’s from personal experience but nothing they didn’t sort out that day! They were very apologetic towards the situation

Please tell us about the good and bad aspects of living in your local area:

Vide range of clubs, restaurants, shops available around. This development is located in the city centre so accessibility could not have been better. All neighbours I've met by now have been very nice, along with the staff working on the premises. No noise from surrounding flats.

How has the building management responded to any problems or issues you have raised:

There's been no problems for now, prompt answers to any extra questions.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe random, but was relevant to our situation - when choosing whether the flat would be left furnished or not, it's all or nothing - we couldn't have kept the beds but have our own table for example. But no big issues here, as the furniture provided has a nice quality and is easy to rearrange around the flat. You can always switch it when renewing the contract if you change your mind.

Please tell us about the good and bad aspects of living in your local area:

Living in The Oaks is generally pleasant due to its nice location and spacious rooms. However, the area lacks large supermarkets such as Tesco, ASDA, Aldi, or B&M, which means you need to travel to nearby towns for bigger shopping trips. Similarly, there are no popular coffee chains like Starbucks or Costa in Esh Winning, so options for cafés are limited. Another drawback is that The Oaks does not have a dedicated play area or community space for children, which could be a consideration for families. Overall, it’s a quiet and comfortable place to live, but amenities are limited, so a car is almost essential.

How has the building management responded to any problems or issues you have raised:

Yes, they respond to the problems however the stay is just few days and not experienced any big problem.

Please share one thing (or more) which you wish you had known before you moved in:

the place for kids playing area must be near or any indoor space.

Please tell us about the good and bad aspects of living in your local area:

Area not so good but development is not effected by it as it is gated and has multiple security cameras.

How has the building management responded to any problems or issues you have raised:

Area not so good but development is not effected by it as it is gated and has multiple security cameras. Excellent facilities and very helpful before and after moving in. Any problems are dealt with swiftly. Would recommend development as a place to live.

Please share one thing (or more) which you wish you had known before you moved in:

Area not so good but development is not effected by it as it is gated and has multiple security cameras. Excellent facilities and very helpful before and after moving in. Any problems are dealt with swiftly. Would recommend development as a place to live.

Please tell us about the good and bad aspects of living in your local area:

Everything you need within walking distance: bars, pubs, supermarkets, gym, and train station nearby.

How has the building management responded to any problems or issues you have raised:

Yes, they addressed and fixed the door issue quickly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was well explained before moving in, including a walkthrough with someone from the property who showed how to use each piece of equipment