Placefirst

Placefirst is an award winning and experienced build-to-rent developer and operator with 1,500 homes across the UK. Since their establishment in 2010, they’ve been committed to building and developing aspirational neighbourhoods with high-quality, well-maintained homes built specifically for rent, professionally managed by in-house teams.

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Placefirst

Asks for reviews – good or bad

Company

  • Website: www.placefirst.co.uk

  • No. of developments: 11

  • Development locations: North East England, North West England, West Midlands, Yorkshire and the Humber

"Nice Interior very modern alyways helpful property management"

Callum greenCross Heath Grove, LS11

"I adore my house, it’s done up to top standards and felt like home..."

LouiseThe Green, Hartlepool, TS26

"The grass areas being tended regularly all adds to a more relaxing rental property"

EK4YScholars View, DH5

Developments by Placefirst

Viewing 1-5 out of 11

Development image of Welsh Streets, L8
Rental Only

Welsh Streets, L8

3.55

(78 reviews)

From £1,048 pcm

2 beds

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Development image of The Green, Hartlepool, TS26
Rental Only

The Green, Hartlepool, TS26

4.20

(30 reviews)

From £775 pcm

3 beds

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Development image of Elevate, M13
Rental Only

Elevate, M13

4.30

(19 reviews)

From £974 pcm

1 beds

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Development image of Skye Edge, S2
Rental Only

Skye Edge, S2

4.06

(17 reviews)

From £1,300 pcm

4 beds

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Development image of Cross Heath Grove, LS11
Rental Only

Cross Heath Grove, LS11

4.31

(16 reviews)

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Page 1 of 3

Latest Reviews

3.92

208 total reviews

Stats

Overall

3.91

Facilities

3.76

Design

4.06

Location

3.99

Value

3.47

Management

3.60

Viewing 1-5 out of 208
Lovely Property, Great Value!

Colette S (Tenant)

Verified Resident

The Green, Hartlepool, TS26

Jul 2024

Good: - Love the design and the size of our property, kitchen has the nice open layout which makes for easy and social use. Open Kitchen/Living design is a must for us now and the high ceilings make the space feel even bigger and allows for great light exposure. - Bedrooms are all a great size and the master easily allows for a King sized bed. - Nice little garden with low fences between properties so if you're friendly with neighbours you can easily chat over the fence (a con if you don't like your neighbours). - New portal system allows for maintenance requests which is often very quickly processed and resolved. - Dave (property manager) is very easy to get along with and contact if you have any queries. - Great value property for what you get. Cons: - A few issues left behind by the original building contractors such as not sealing the walls correctly to protect from moisture coming through (this and other issues have since been resolved). - 6-monthly inspections which feels unnecessary for a professionally built development area (I would normally expect annual inspections), although they are usually pretty quick. - Walls between properties are rather thin so you can hear your neighbours somewhat (if shouting or dogs barking etc. not able to hear general conversations or TV).

Please tell us about the good and bad aspects of living in your local area:

Good: - Good location in terms of plenty of local amenities and local schools within walking distance, about a 15 minute walk or a 5 minute drive to the marina which has plenty of restaurants and shops and the occasional market. - Local navy museum on the marina which is a nice little day out, also a few beaches within a 15 minute drive. - Despite there being a fair amount of crime in Hartlepool, we've had no direct experience of this in our 3 years of living here. - Train station is only a 10-15 minute walk and there are bus stops everywhere so travelling isn't an issue. - Frequent bin collection happens weekly with alternating bin type every other week (recycling one week, general waste the next). - Street cleaning truck recently came down to clear up the back alley which is often dumped in by the neighbouring street (not part of The Green development) and have done a really nice job, I hope this stays frequent. Not so good: - Although The Green itself is a lovely little area and I've had no personal issues with neighbours, the surroundings streets are very run down with some unpleasant people wandering typically at night. - Parking is available when the football's not on. Sadly the residential streets are not resident permit parking only so anyone has free right to park wherever they want so when the football is on at the local stadium our streets often get flooded with cars.

How has the building management responded to any problems or issues you have raised:

Assured me they would have someone come to resolve any maintenance issues and he has so far been true to his word. They would also reach out after a couple of weeks to make sure the issue has been resolved effectively.

Please share one thing (or more) which you wish you had known before you moved in:

How busy the street parking gets when the football is on at the local stadium. As I often struggle to walk long distance and can't carry much weight it becomes a real hinderance if I need to unload my car of any shopping etc. but I have to park halfway down the street or the next street over.

4

Facilities

4

Design

3

Location

5

Value

5

Management

Manager response

Hi Colette, Thank you for your detailed review! We’re delighted to hear that you’re happy with your Placefirst home and find Dave, our property manager, responsive and helpful. We understand your concerns about the parking situation during football events and the surrounding area. I’ve flagged this with the team so we can explore potential solutions. Thank you for recommending us and for your kind words about Dave! All the best, Holly Team Placefirst

Posted by

Holly, Team Placefirst

Aug 2024


Lovely house and development

Roxan (Tenant)

Verified Resident

The Green, Hartlepool, TS26

Jul 2024

Dave is lovely and friendly always says hello and gave us a lovely welcome pack when we moved in. The house is a great size with plenty of floor space and a lovely back garden with paved patio area. The house is very modern and windows let a lot of light in.

Please tell us about the good and bad aspects of living in your local area:

Close to local convenience shops and walking distance to town. It is a quiet area with a lovely grass area right outside which is great for little dog walks and has plenty of bins and few benches. Plenty of parking available.

How has the building management responded to any problems or issues you have raised:

It was handled very quickly and didn't hesitate to get it fixed. Brilliant service.

Please share one thing (or more) which you wish you had known before you moved in:

The key for the gate HD a £5 deposit that can be obtained from the council. The council do come and clean up the back every now and then. You don't need to put the bins out as they are able to get to them.the gassed area is well maintained and often.

5

Facilities

5

Design

4

Location

5

Value

5

Management

Manager response

Hi, Thank you for your wonderful feedback! We're delighted to hear that you are enjoying your home and the neighbourhood. We also think Dave is great. We’re also pleased to hear that our building management team has been responsive and efficient in addressing any issues you’ve encountered. If you have any other concerns or need further assistance, please don’t hesitate to reach out. Thank you again for your review and for recommending us. Best regards, Holly

Posted by

Holly, Team Placefirst

Jul 2024


Cross Heath is a nice place to live

Greta (Tenant)

Verified Resident

Cross Heath Grove, LS11

Jul 2024

Cant complain in general. Some ups and downs, but eventually things get sorted by the team! Modern development, keeps communal areas tidy. Tries to solve problems in a timely manner. Most important thing they are pet friendly, which is why we chose them. Been a resident for 4 years now!

Please tell us about the good and bad aspects of living in your local area:

Nice neighbourhood, considering it is in Beeston Close to city centre, most importantly pet friendly!

How has the building management responded to any problems or issues you have raised:

Not bad in solving problems. But sometimes there are miscommunication errors. Someone said something, someone forgot. Someone assumed..

Please share one thing (or more) which you wish you had known before you moved in:

Mould problem is not great. They tried to solve it, but i think its is black mould from the groind, and it is affecting our health. Winter months, has to be cleaned twice a week. After the repairs, we will see how it will be this winter. Even though i can allready see some areas that it is reappearing again and it is summer now. Once got sent a letter to ventilate the home by opening windows and that sounded a little in appropriate

5

Facilities

3

Design

5

Location

4

Value

5

Management

Manager response

Hi, Thank you for sharing your feedback and for being a resident with us for four years! We're glad to hear that you appreciate the modern development, tidy communal areas, and most importantly, our pet-friendly policy. We apologise for the inconvenience caused by the mold issue. We understand how important it is to address this problem promptly and thoroughly. Someone from our maintenance team will be in touch with you shortly. If you have any other concerns or need further assistance, please don't hesitate to reach out. Thank you again for your review and for recommending us. Best regards, Holly

Posted by

Holly, Team Placefirst

Jul 2024


Amazing development

Dennis (Tenant)

Verified Resident

Scholars View, DH5

Jul 2024

If I had to describe this estate in one word, it would be either amazing or unique. First of all the property manager Dave is an absolute dream. He goes above and beyond for all the residents. He is not just kind but also understanding. The neighbourhood in the estate is very diverse which I really like as well. You get people from all different walks of live and so so many kind and lovely people. The buildings are amazing as well. They are not perfect, but obviously it still needs to settle in. It definitely feels like a forever home.

Please tell us about the good and bad aspects of living in your local area:

Scholars view is perfect. While there were some issues in 2022 with the neighbouring council estates, Placefirst has done an amazing job. Shops and other local amenities are all close by. If you drive you can be in Durham, Sunderland or Newcastle in no time. The availability of takeaways is amazing as well.

How has the building management responded to any problems or issues you have raised:

Amazingly. No time wasted and great work done. Perfect

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how close Scholars view is to all these big cities. Gateshead, Newcastle, Durham, Sunderland, Stockton and so many more cities can be reached in 30 minutes or less. It’s always easy to go anywhere. Leaving London I was worried about being cut off from big cities. However no concern anymore.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Hey Dennis, Thanks so much for a great review! We also think Dave is a legend. It is fantastic to hear that you love your home and community. We have passed on your kind words to the rest of the team. Have a great day! Holly

Posted by

Holly, Team Placefirst

Jul 2024


Great place to live

Emily T (Tenant)

Verified Resident

Elevate, M13

Jul 2024

I live in a one bed apartment and it's beautiful. The design is very modern and convenient, and I have everything I need in order to live comfortably. The property manager is brilliant; she is approachable, personable, and responds to any queries in a timely manner. I feel well taken care of in my space and am enjoying my tenancy!

Please tell us about the good and bad aspects of living in your local area:

The development is in a great central area, close to all necessary amenities. It can be noisy at times, but overall the convenience outweighs the occasional noise.

How has the building management responded to any problems or issues you have raised:

The maintenance could do with some improvement. The portal is a great way of logging difficulties, however I had some issues when it came to organising my repairs and communicating with the repair people.

Please share one thing (or more) which you wish you had known before you moved in:

The flats can get very warm in the summer and the surroundings can be quite noisy at times.

4

Facilities

5

Design

5

Location

3

Value

5

Management

Manager response

Hi Emily, Thank you so much for the great review! We are thrilled to hear that you are happy with your apartment and property manager. We have noted your comments regarding maintenance and repairs and have shared them with our team. Thanks again, and have a great day! Best regards, Holly

Posted by

Holly, Team Placefirst

Jul 2024


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews