The Green, Hartlepool, TS26

Please tell us about the good and bad aspects of living in your local area:

We're currently challenging our Council Tax bracket, we were expecting our bracket to be Band A due to there being only 6 rooms in the property and no front garden and instead we're in Band B and it's a lot harder to afford. We understand it's not a designation you chose, however you can challenge the bracket, as you own the home, and it'd make life a lot easier for us, your clients. I moved into this property from a 3 bed 2 bath with a front and back garden with almost double the square footage of the home, and my previous house was in Band A.

How has the building management responded to any problems or issues you have raised:

When we had an emergency with our property, the landlord instantly sent someone out and it was fixed within 24 hours. However the smaller issues on our list of things that need addressing have not been touched upon for 3 months.

Please share one thing (or more) which you wish you had known before you moved in:

That the bathtub is FAR smaller than it looks and is impossible to use due to it's undesirably small size.

Please tell us about the good and bad aspects of living in your local area:

Despite a bad area being right around the corner the green is completely cut off from it. The area is calm and quiet and peaceful. The pub at the top of the green is a bit rubbish but you're close enough to town to waddle home anyway.

How has the building management responded to any problems or issues you have raised:

We havent had any issues yet but a job was already put on to fix a fan that was broken when we moved in.

Please share one thing (or more) which you wish you had known before you moved in:

The area doesnt have tbe best phone signal you only get 2 bars over here so wifi and phone calls are a bit shaky.

Please tell us about the good and bad aspects of living in your local area:

Within walking distance local shops takeaways and supermarkets also a small public park at the back of property

How has the building management responded to any problems or issues you have raised:

Priority jobs not sorted as fast as they should have been

Please share one thing (or more) which you wish you had known before you moved in:

People who live around the area seem pleasant the local park out the back have a community of kids who include each other

Please tell us about the good and bad aspects of living in your local area:

close to the town centre and transport links. Close to where I work which is good for me. close to a local pub which can be loud

How has the building management responded to any problems or issues you have raised:

it took 3 weeks for a contractor to be arranged to fix the damp around the chimney and after they were done there were nails left everywhere outside leaving 4 in our car tire and rubble left in the garden.

Please share one thing (or more) which you wish you had known before you moved in:

make sure all the house and garden jobs that need doing are done before moving in as they won't be done during your stay.

Please tell us about the good and bad aspects of living in your local area:

I have only recently moved here. Very quiet road especially being in waking distance from town. Delighted with Sainsbury's local. Doctors, hairdressers and Middletown shopping , argos, boots, M & S food etc all within walking distance. Bus stop only a few mins walk. Excellent

How has the building management responded to any problems or issues you have raised:

I have only been moved in less than a month so have had problems yet

Please share one thing (or more) which you wish you had known before you moved in:

Do not listen to negative remarks regarding the area