Award winner 2024

Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Play area
Private garden
Resident events
Resident events
Useful to Know
- Rental price: From £775 pcm
Pricing shown is indicative and provided by Placefirst. Please enquire for latest pricing.
- No. of beds: 3 beds
- Availability: Yes
Awards
Excellence Award: 2024
Design Award: 2024
Facilities Award: 2024
Location Award: 2024
Value Award: 2024
Management Award: 2024
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Play area
Private garden
Resident events
Resident events
- Rental price: From £775 pcm
Pricing shown is indicative and provided by Placefirst. Please enquire for latest pricing.
- No. of beds: 3 beds
- Availability: Yes
Awards
Excellence Award: 2024
Design Award: 2024
Facilities Award: 2024
Location Award: 2024
Value Award: 2024
Management Award: 2024
Example Properties
The Green, Hartlepool, TS26
See how residents rate this development
72 total reviews
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.4
Value
3.9
Location
3.9
Facilities
4.3
Management
4.2
Design
4.5
Viewing 1-5 out of 72
Anthy (Tenant)
The Green, Hartlepool, TS26
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Amazing furnished home
Anthy (Tenant)
The Green, Hartlepool, TS26
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Despite a bad area being right around the corner the green is completely cut off from it. The area is calm and quiet and peaceful. The pub at the top of the green is a bit rubbish but you're close enough to town to waddle home anyway.
How has the building management responded to any problems or issues you have raised:
We havent had any issues yet but a job was already put on to fix a fan that was broken when we moved in.
Please share one thing (or more) which you wish you had known before you moved in:
The area doesnt have tbe best phone signal you only get 2 bars over here so wifi and phone calls are a bit shaky.
Manager response
Hi Anthy, Thank you for taking the time to share your thoughts. It’s great to hear that you’re enjoying the layout of your new home and that it feels comfortable and breathable for you. We’re glad the flexibility to decorate has made a difference and that the area feels peaceful despite being close to town. Thanks also for mentioning the phone signal. That’s a helpful point for us to note. We hope the fan repair is completed smoothly, and we're always here if anything else comes up. Welcome to the community, and we’re so pleased to have you here.
Posted by
Megan, Team Placefirst
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
S (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Living in the area
S (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Within walking distance local shops takeaways and supermarkets also a small public park at the back of property
How has the building management responded to any problems or issues you have raised:
Priority jobs not sorted as fast as they should have been
Please share one thing (or more) which you wish you had known before you moved in:
People who live around the area seem pleasant the local park out the back have a community of kids who include each other
Manager response
Hi S, Thank you so much for taking the time to share your experience. We’re really pleased to hear that you’ve found the community welcoming and that the location works well for you. We apologise that you’ve felt let down at times, particularly around the transfer request and how quickly some issues were handled. We understand how frustrating that must have been, and we’ll be looking at how we can respond more quickly and with greater flexibility going forward. We value you as tenants and are grateful for the care you’ve shown in your home and the community. Please don’t hesitate to reach out if there’s anything we can do to make your experience better.
Posted by
Marion, Team Placefirst
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Simon K (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Good for short term living.
Simon K (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
close to the town centre and transport links. Close to where I work which is good for me. close to a local pub which can be loud
How has the building management responded to any problems or issues you have raised:
it took 3 weeks for a contractor to be arranged to fix the damp around the chimney and after they were done there were nails left everywhere outside leaving 4 in our car tire and rubble left in the garden.
Please share one thing (or more) which you wish you had known before you moved in:
make sure all the house and garden jobs that need doing are done before moving in as they won't be done during your stay.
Manager response
Hi Simon, Thank you for taking the time to share your feedback. We’re glad to hear that you liked the interior design and the location of your home at The Green. We’re very sorry that the move-in condition and some maintenance issues did not meet your expectations, and we appreciate you highlighting these concerns. While we aim to address all matters promptly, we acknowledge that in this instance the response and follow-up fell short of our standards. Your feedback is important and has been forwarded on to relevant teams, and we will continue to review our processes to ensure future residents have a smoother experience.
Posted by
Marion, Team Placefirst
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Anne (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Excellent service and property
Anne (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
I have only recently moved here. Very quiet road especially being in waking distance from town. Delighted with Sainsbury's local. Doctors, hairdressers and Middletown shopping , argos, boots, M & S food etc all within walking distance. Bus stop only a few mins walk. Excellent
How has the building management responded to any problems or issues you have raised:
I have only been moved in less than a month so have had problems yet
Please share one thing (or more) which you wish you had known before you moved in:
Do not listen to negative remarks regarding the area
Manager response
Hi Anne, Thank you for taking the time to leave such a positive review. We’re delighted to hear that you’re enjoying your bungalow, the modern design, and the convenience of having your own front door and outdoor space. It’s wonderful to know that you’ve found the move-in process seamless and that our resident services team has been responsive to your calls. We’re also pleased that you’re enjoying the local amenities and the quiet, convenient location. We look forward to continuing to support you as you settle in and hope your experience here continues to be excellent. Thank you again for recommending us! Best regards,
Posted by
Marion, Team Placefirst
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Eli B (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Hartlepool Housing
Eli B (Tenant)
Verified Resident
The Green, Hartlepool, TS26
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
The surrounding area has had its moments of having disruptions due to riots and things but this has never fallen onto the street we are on. Outside of that we’re very central to the shopping centre, close by to transport links and near shopping centres. There is a pub around the corner and nothing is too far.
How has the building management responded to any problems or issues you have raised:
We have always easily been able to contact building management and they were really quick to fix the issue.
Please share one thing (or more) which you wish you had known before you moved in:
I think before moving in I would have loved to measure the stairs, they can be slightly tight so made getting furniture upstairs slighting difficult. This however isn’t an issue in day to day living.
Manager response
Hey Eli, Thank you for sharing your experience. We’re delighted to hear you enjoy the natural light, spacious layout, and quality appliances in your home. It’s also great to know that building management has been helpful and responsive. We appreciate your feedback about the stairs and are glad it hasn’t impacted your day-to-day living. Your insights help us continue providing a positive resident experience. Thanks again!
Posted by
Holly, Team Placefirst
Sept 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Page 1 of 15
These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Green, Hartlepool, TS26
Ranked 1st out of 12 in County Durham
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