Vonder Village, TW8

Please tell us about the good and bad aspects of living in your local area:

Very close to the train station and bus stops which is great, close to Boston Manor Park which is a very nice park that's getting lots of investment recently. Not too far from Tesco's but a bit of a walk from the main area of Brentford shops.

How has the building management responded to any problems or issues you have raised:

They've not done anything - as mentioned above I've tried to get Vonder to request more recycling bins for the communal areas behind Piedmont court (which is a known issue) but it's never been done.

Please share one thing (or more) which you wish you had known before you moved in:

Like I said this is a corporate run landlord so don't expect much in terms or sympathy / understanding / actual care for tenants - they just want your money.

Please tell us about the good and bad aspects of living in your local area:

Brentford area is now building new houses, shops and bars which is good. There is rail station within 5 min walk, tube 20 min walk. Unfortunately living next to express road sometimes can be loud (car racing, ambulances, police, motorbikes etc.). We can also hear planes flying, which in the evening is pretty loud. Building is also located close to rails therefore we can hear trains. Bin collections sometimes can be an issue. Constant issue with tenants not sorting rubbish, dog poo's everywhere, garden being very overgrown. Also some neighbours can be very loud sometimes, dont care about others.

How has the building management responded to any problems or issues you have raised:

The building management is responding, however it can be slow.

Please share one thing (or more) which you wish you had known before you moved in:

Wish i knew it can be so loud, busy here. I would not moved in here if i knew.

Please tell us about the good and bad aspects of living in your local area:

There is not too many shops or restaurants around. If you need to do a bigger shopping have to walk 20 minutes to closest Morrison shop or Tesco which is a bit further. There is only small Co-Op shop near by. Few restaurants around 20 min walk away - Gaills or other coffee shops, barbers etc. Flats are near rails and next to express, fast road so you can hear trains running or cars driving. Also Heathrow is near by so can hear airplanes a bit too. There are parking spaces, but not too many. There seems to be a constant problems with bins being totally overloaded, tenants not sorting rubbish, throwing everything they want in there. So after a while it will get very messy. This will usually get all cleared after a while.

How has the building management responded to any problems or issues you have raised:

Most times you get things sorted but sometimes have to wait for response or a solution for a while.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew it is not much to do around here and that it is a bit noisy sometimes.

Please tell us about the good and bad aspects of living in your local area:

It’s been very nice staying at vonder village, we are one of the first tenants to move here when they opened in 2019. So far we have had very few complaints especially with water shut off recently and internet issues. But overall the community and quality of living is really great. Love the location and our apartment.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive of issues, but we have had recurring internet and water issues which was very inconvenient.

Please share one thing (or more) which you wish you had known before you moved in:

Wish the integrated appliances came with a dishwasher. Everything else in the apartment is great except the lack of a dishwasher.

Please tell us about the good and bad aspects of living in your local area:

It’s been very nice staying at vonder village, we are one of the first tenants to move here when they opened in 2019. So far we have had very few complaints especially with water shut off recently and internet issues. But overall the community and quality of living is really great. Love the location and our apartment.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive of issues, but we have had recurring internet and water issues which was very inconvenient

Please share one thing (or more) which you wish you had known before you moved in:

Wish the integrated appliances came with a dishwasher. Everything else in the apartment is great except the lack of a dishwasher.