Tillermans at Greenford Quay, UB6

Please tell us about the good and bad aspects of living in your local area:

I enjoy living in this area – it’s generally quiet and residential with decent access to shops and transport. There are a few parks within walking distance, which is great for families and pet owners like us. Public transport links are fairly reliable, and there’s good access to the Central line. Overall, it’s a safe and friendly place to live with a good sense of community.

How has the building management responded to any problems or issues you have raised:

Whenever I’ve raised an issue, it’s generally been acknowledged and addressed within a reasonable timeframe.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, there isn’t much to say here. I’ve had a mostly positive experience so far, and nothing really stands out as something I wish I had known beforehand.

Please tell us about the good and bad aspects of living in your local area:

The good parts of the area is the access to tubes shops and nice walks the only down side I would say would be the heat in the apartments at times but that’s due to weather

How has the building management responded to any problems or issues you have raised:

Management in particular for me personally have been very supportive

Please share one thing (or more) which you wish you had known before you moved in:

I thought there was air con was surprised when there wasn’t

Please tell us about the good and bad aspects of living in your local area:

Living in Greenford Quay has been a great experience overall. The area offers a modern, well-maintained environment with plenty of green spaces nearby like Horsenden Hill and Northala Fields. The canal-side setting is peaceful, and the new developments include useful amenities such as cafés, a gym, and a supermarket. Transport links are decent, with the Central Line and several bus routes making it fairly easy to get into central London. Parking is mostly underground and secure, though visitor spaces are limited. Bin collections are generally reliable. The community feels safe and friendly, with low noise levels and minimal anti-social behaviour. A great spot for professionals and families alike.

How has the building management responded to any problems or issues you have raised:

The building management at Greenford Quay has been consistently responsive and professional when dealing with any issues raised. Whether it's maintenance requests, questions about amenities, or general concerns, the team usually responds quickly—often within 24 hours. Repairs are handled efficiently, and the concierge team is always approachable and helpful. Communication is clear, and updates are provided when needed. A special mention goes to Peter, the building manager, who has been incredibly helpful, approachable, and proactive. He genuinely cares about residents' comfort and goes out of his way to ensure any concerns are addressed promptly. Overall, the management team creates a sense of reliability and care, which makes living here feel secure and well-supported.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving into Greenford Quay, specifically Tillerman’s Court, is how limited the visitor parking options are. While resident parking is available (usually underground and secure), it can be tricky for guests to find nearby spaces, especially during evenings or weekends. It would have been helpful to know this in advance to plan better for visitors. Additionally, while the area is peaceful overall, occasional construction noise from ongoing development in the wider Greenford Quay area can be a minor disruption during weekdays.

Please tell us about the good and bad aspects of living in your local area:

Here is good place to live the security is top notch and the customer care is excellent. Martina prides herself in responding diligently to my needs. To get a parking is a hassle and I wish it could be sorted earlier, despite this Martina made sure I was relaxed while waiting and eventually she did allocate a car space

How has the building management responded to any problems or issues you have raised:

Martina is very helpful and she is patient and she listens with empathy and solves all my problems

Please share one thing (or more) which you wish you had known before you moved in:

I love this place it is friendly and the security very detailed.

Please tell us about the good and bad aspects of living in your local area:

I love Greenford. Shopping centre is really close and a short walk to horsendan hill and great walks along the canal. Feels safe at night when I get back from work late.

How has the building management responded to any problems or issues you have raised:

Yes had a small issue moving but was well supported and they even help me move some boxes. Showed a lot of understanding

Please share one thing (or more) which you wish you had known before you moved in:

The Piccadilly line is as close as the central line