Award winner 2025
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Useful to Know
- Rental price: £1,750-£3,250 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Location Award: 2025, 2024, 2023
Excellence Award: 2025, 2024, 2023
Management Award: 2025, 2024, 2023
Value Award: 2025, 2024, 2023
Facilities Award: 2025, 2024, 2023
Design Award: 2025, 2024, 2023
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
- Rental price: £1,750-£3,250 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Location Award: 2025, 2024, 2023
Excellence Award: 2025, 2024, 2023
Management Award: 2025, 2024, 2023
Value Award: 2025, 2024, 2023
Facilities Award: 2025, 2024, 2023
Design Award: 2025, 2024, 2023
Example Properties
The Well House, SM1
See how residents rate this development
290 total reviews
Viewing 1-5 out of 290
Sue T (Tenant)
Verified Resident
The Well House, SM1
Aug 2025
Thank you to Stuart for his super support
Sue T (Tenant)
Verified Resident
The Well House, SM1
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
Good - location is super. easy access to public transportation eg. train, bus. Restaurants, groceries are easy Bad - parking for visitors for TWH is not clear?
How has the building management responded to any problems or issues you have raised:
Every time when I raised a problem/issue, the response from the team was always fast. Never delay. Just had a problem with the washing machine recently. Stuart has solved this problem for me within 2 days!! Excellent job!!
Please share one thing (or more) which you wish you had known before you moved in:
The nearby potential construction sites. That is important to know in advance.
Tang (Tenant)
Verified Resident
The Well House, SM1
Aug 2025
Stuart is always the best
Tang (Tenant)
Verified Resident
The Well House, SM1
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
Good - Location wise. Convenient transportation. Easy access. Bad - a little over populated. Not enough big open parks like cheam park
How has the building management responded to any problems or issues you have raised:
The building management responded to all the issues I have raised are very promptly. Most of the time their response are within 24 hours
Please share one thing (or more) which you wish you had known before you moved in:
Nothing particular. That is because you can get all the info from internet.
Manager response
Thank you so much for sharing your experience and kind words about our team — especially Stuart. We’re delighted to hear that you find our staff helpful, efficient, and friendly, and that our location and facilities have been convenient for you. Stuart and the whole maintenance team will be thrilled to know their efforts are appreciated. We also appreciate your feedback about the area feeling a little overpopulated and the lack of larger open parks nearby. While this is something outside our direct control, we’ll continue doing our best to make the building itself a comfortable and enjoyable place to live. Your recommendation means a lot to us, and we’re grateful to have you as part of our community
Posted by
Saoirse Meenaghan, Community Manager
Aug 2025
Abiola O (Tenant)
Verified Resident
The Well House, SM1
Jul 2025
Comfort in a home
Abiola O (Tenant)
Verified Resident
The Well House, SM1
Jul 2025
Please tell us about the good and bad aspects of living in your local area:
Living here comes with comfort. The proximity to all the local transport stations, easy access to high street for groceries, safety and the neatness of the environment
How has the building management responded to any problems or issues you have raised:
The response has been fantastic, I have never experienced any unusual delay. Stuart has been such a fantastic human, always willing to help and goes all out to ensure satisfaction.
Please share one thing (or more) which you wish you had known before you moved in:
Changing of furniture. I am stuck with the furniture I met here after living in the apartment for almost 3yrs
Manager response
Hi Abiola, Thank you so much for your thoughtful feedback. We’re delighted to hear that you’re enjoying the comfort, convenience, and safety of the area, and that our maintenance team — especially Stuart — has been able to support you so well. I’ll be sure to share your kind words with him, as I know he’ll really appreciate it. We’ve also noted your point about the furniture, and the team will be in touch soon to arrange a furniture inspection appointment so we can see what we can do to improve this for you. We’re so pleased to have you as part of our community, and we look forward to making your home even more comfortable.
Posted by
Saoirse Meenaghan, Community Manager
Jul 2025
Chris Y (Tenant)
Verified Resident
The Well House, SM1
Jul 2025
Supportive staff members in the building
Chris Y (Tenant)
Verified Resident
The Well House, SM1
Jul 2025
Please tell us about the good and bad aspects of living in your local area:
Close to the train station, making it easy to commute to central London. Additionally, it is conveniently located near the high street, although Morrisons was closed for a year.
How has the building management responded to any problems or issues you have raised:
The building management team is very supportive. They manage the repair ticket on time with good quality, especially Stuart, who is very knowledgeable.
Please share one thing (or more) which you wish you had known before you moved in:
Not at all, people are nice here. I would love to know this place earlier in my life
Manager response
Hi Chris, Thank you so much for taking the time to share your experience. We’re really happy to hear that you feel supported by the team and that you’re enjoying living here. I’ll make sure to pass on your kind words to Stuart and the rest of the team — they’ll be so pleased to know their efforts are making a difference. It’s wonderful to have you as part of our community!
Posted by
Saoirse Meenaghan, Community Manager
Jul 2025
R Chow (Tenant)
Verified Resident
The Well House, SM1
Jul 2025
Good maintenance staff - Stuart is awesome!
R Chow (Tenant)
Verified Resident
The Well House, SM1
Jul 2025
Please tell us about the good and bad aspects of living in your local area:
The location is perfect. Easy access to local shops, supermarkets, and train station, all is within walking distance.
How has the building management responded to any problems or issues you have raised:
As always, building management gives responses to my issues promptly.
Please share one thing (or more) which you wish you had known before you moved in:
I'm looking forward to joining their organized events
Manager response
Thank you for your kind review! We're glad you're enjoying the amenities and location. Stuart will be thrilled to hear your feedback — we’re lucky to have him on the team. Looking forward to seeing you at our upcoming events!
Posted by
Saoirse Meenaghan, Community Manager
Jul 2025
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Well House, SM1
Ranked 1st out of 7 in Borough of Sutton
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