Award winner 2025

Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Awards
Excellence Award: 2025, 2024
Design Award: 2025, 2024
Facilities Award: 2025, 2024
Location Award: 2025, 2024
Value Award: 2025, 2024
Management Award: 2025, 2024
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Awards
Excellence Award: 2025, 2024
Design Award: 2025, 2024
Facilities Award: 2025, 2024
Location Award: 2025, 2024
Value Award: 2025, 2024
Management Award: 2025, 2024
See how residents rate this development
348 total reviews
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.4
Value
4.3
Location
4.8
Facilities
4.5
Management
4.4
Design
4.5
Viewing 1-5 out of 348
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Parag (Tenant)
Verified Resident
The Well House, SM1
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Well House in Well World
Parag (Tenant)
Verified Resident
The Well House, SM1
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Good connectivity and access to local shops. Very close to Sutton hight street for all shopping brands.
How has the building management responded to any problems or issues you have raised:
Prompt and in timely manner. Thanks to Stuart and him team.
Please share one thing (or more) which you wish you had known before you moved in:
Jasmine is so kind - she showed us all the amenities and the flat along with answering all our questions.
Reviewer was offered an incentive for an honest review, regardless of rating
J D (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
A favourable place to live
J D (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Please tell us about the good and bad aspects of living in your local area:
Lots of supermarkets nearby meaning there is a variety of places to shop ranging from local grocery stores to big stores such as sainsbury and lidl. Most fast food places nearby, also restaurants like italian or turkish. Very convenient for public transportation, near a train station and a few bus stops nearby as well. Building had own bin store and parkung lot so it’s all managed by them.
How has the building management responded to any problems or issues you have raised:
Had a blocked pipe in my sink/dishwasher and stuart the maintenance guy, together with his colleague, quickly and efficiently unblocked it. Very friendly and quick.
Please share one thing (or more) which you wish you had known before you moved in:
Sounds of train are loud if living on lower floors but i got used to it
Reviewer was offered an incentive for an honest review, regardless of rating
Ruby (Tenant)
Unverified
The Well House, SM1
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Good property management and maintenance
Ruby (Tenant)
Unverified
The Well House, SM1
Aug 2026
Please tell us about the good and bad aspects of living in your local area:
It’s very convenient as it’s near high street and train station. The range of shops and restaurants are suitable for daily life.
How has the building management responded to any problems or issues you have raised:
Yes. They will respond to any problem and issues promptly.
Please share one thing (or more) which you wish you had known before you moved in:
I couldn’t think of anything’s which I couldnt get from a typical viewing.
Reviewer was offered an incentive for an honest review, regardless of rating
Shifali S (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Well house
Shifali S (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Please tell us about the good and bad aspects of living in your local area:
Very convenient and close to station and would recommend to people. All the amenities are good and nearby
How has the building management responded to any problems or issues you have raised:
Yes very prompt. Had a plumbing issue and Stuart fixed it in no time. Very efficient and prompt.
Please share one thing (or more) which you wish you had known before you moved in:
Communication with the team was fantastic and clear
Reviewer was offered an incentive for an honest review, regardless of rating
Alireza Elahi (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Well managed, great location, genuinely responsive maintenance
Alireza Elahi (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Please tell us about the good and bad aspects of living in your local area:
Being close to a train station and also being close to a shopping district are great reasons to stay in this place.
How has the building management responded to any problems or issues you have raised:
I had an issue with electrical fixture in my flat and after raising the issue the day before, the next day Stuart showed up and fixed the issue fast and efficiently. As always it was great talking to him.
Please share one thing (or more) which you wish you had known before you moved in:
Honestly, a positive one, I wish I’d known how responsive the maintenance team is. Don’t hesitate to report issues, they get sorted fast. Also, the location is even more convenient than it looks on a viewing; being minutes from the station and shops makes daily life much easier.
Reviewer was offered an incentive for an honest review, regardless of rating
Page 1 of 70
These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Well House, SM1
Ranked 1st out of 8 in Borough of Sutton
More developments by Greystar
Loading




