The Well House, SM1

Please tell us about the good and bad aspects of living in your local area:

Reasonably good. Close to station and high street. Not particularly dangerous. Bin collection is generally fine too.

How has the building management responded to any problems or issues you have raised:

As above, very quick response and fix my issue promptly. There are issues that can only be fixed with 3rd party vendor and is also well communicated

Please share one thing (or more) which you wish you had known before you moved in:

I cannot think of any at the moment. Really cannot find any on the top of my hand.

Please tell us about the good and bad aspects of living in your local area:

Close to train station and high street. Great variety of stores available and convenient even if you don’t drive.

How has the building management responded to any problems or issues you have raised:

I would like to specially thank Jasmine and Stuart for their excellent service! Jasmine has been very supportive since day 1 when we did the viewing, and assist our enquiries from time to time. She’s very responsive! Stuart and his team are also very helpful to assist us in a timely manner after we raised the tickets.

Please share one thing (or more) which you wish you had known before you moved in:

The apartment is modern and cozy. Great location with easy access to variety of shops and stations.

Please tell us about the good and bad aspects of living in your local area:

The area is very pleasant and well-maintained, offering a nice, clean environment. It is conveniently located near a shopping center and has excellent access to the train station, making travel easy. The building provides good security, giving a sense of safety and peace of mind. Residents also enjoy access to a gym and relaxing shared areas, which make it easy to unwind or socialize. Parking is generally adequate, bin collections are reliable, and the street is quiet with minimal traffic noise or anti-social behaviour. Overall, it’s a comfortable and convenient place to live.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly and efficiently to any problems I have raised, making sure issues are resolved properly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how well-managed and responsive the maintenance and building support would be, which makes day-to-day living much easier than you might expect from a typical viewing

Please tell us about the good and bad aspects of living in your local area:

Ideal area to live, lots of shops & restaurants. Great transport links. Next to the Trainline so can be noisy although with windows closed you can’t hear anything.

How has the building management responded to any problems or issues you have raised:

Stuart from the maintenance team is responsive to any requests. He’s quick and his work is completed efficiently every time. His knowledge and skills of all things maintenance is apparent.

Please share one thing (or more) which you wish you had known before you moved in:

The utilities are set with certain companies and they are not the best, with prices quite high that are not changeable.

Please tell us about the good and bad aspects of living in your local area:

This new property is exceptionally clean and well-organized. It comes very well-equipped with all the necessary white goods.

How has the building management responded to any problems or issues you have raised:

Stuart and Paul have been great in sorting any issues, big or small. They are courteous and professional.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was transparent and open during viewings, and all queries were answered by Jasmine.