The Octagon, B3

Please tell us about the good and bad aspects of living in your local area:

Living in the city centre is a huge advantage. The bus services are directly across the road, and New Street Station and the tram stop are only a five-minute walk away, which makes getting around incredibly easy. There are plenty of grocery stores, restaurants, and cafés nearby, so everything is super convenient. But what really sealed the deal for me is the security. Being part of the Paradise estate comes with some great perks—from fantastic restaurants to 24-hour security around the area and the building itself. It feels safe, lively, and well-connected, which is exactly what I was looking for.

How has the building management responded to any problems or issues you have raised:

The building management has been incredibly responsive and supportive with any issues I’ve raised. They’re quick to help, proactive in finding solutions, and genuinely care about residents’ comfort. I’ve always felt heard and looked after.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I’d known before moving in is just how lively and community-focused the building is. I expected a nice place to live, but I didn’t realise how often I’d end up using the shared spaces or chatting with the management team—they’re everywhere in the best way. I also didn’t realise the coffee was going to become part of my daily routine… I would’ve looked forward to that even more!

Please tell us about the good and bad aspects of living in your local area:

The local area, surrounding buildings, and whole neighborhood is nearby to honestly everything. Main city center (also where Bullring Mall is located) is just 5-10 minutes walk. All basic necessities, and quick bites to eat are easily accessible. Birmingham New Street Station is also within the vicinity, no more than a 7 minute walk. Which is very convenient for those going to University, Manchester, London, or even Birmingham International Airport via train. Though I live directly on the South facing front which is in the direction of the street, there is minimal traffic noise, and I've never had any problems at night with any disturbances. When I order an Uber to there is a designated parking space available for them to wait and have never had to wait for Uber to arrive for more than 5 minutes.

How has the building management responded to any problems or issues you have raised:

Any problems or issues, no matter how minor, have been handled and dealt with on the spot or within the next working day at most.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe only that the parcel room is dealt with by a third party company, and not by The Octagon team directly.

Please tell us about the good and bad aspects of living in your local area:

Great location, very close to Birmingham New Street train station and shopping area, such as Bullring shopping center, restaurants, shops, TESCO.

How has the building management responded to any problems or issues you have raised:

Very responsive through phone, WhatsApp, and email.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known this wonderful place when I first arrived in the UK.

Please tell us about the good and bad aspects of living in your local area:

The area has a good mix of local shops, cafes, and green spaces, so day-to-day errands are pretty easy. Transportation links are reliable, with frequent buses and trams, and quick access to the nearest train station. Overall, the neighborhood feels safe and relatively quiet.

How has the building management responded to any problems or issues you have raised:

They respond quickly and make everything feel smooth and stress-free. And always following up to make sure everything is going well.

Please share one thing (or more) which you wish you had known before you moved in:

So far, there is nothing I wish I had known before moving in.

Please tell us about the good and bad aspects of living in your local area:

before coming here i honestly just wanted a place to stay temporarily until i found something better but now i don’t think i’m even going to do that because this place already feels like home from day one i loved it the building itself caught my eye straight away it’s so artistic from the outside and the design is just so unique i’ve honestly never seen anything like it before and it gives the whole place such a different vibe i loved everything about it and everyone here too the staff are honestly the nicest people you’ll meet they’re so friendly and welcoming and i feel like i’ve been spoiled with the vouchers and the little freebies because not every place does that and it really makes a difference it feels uplifting comfortable and honestly just makes you want to stay longer i usually spend a lot of time in the lounge because it’s such a chill spot and i always end up chatting with the staff Ms.Tiegan williams in particular and Mr.eliot and they’ve both been amazing not because they have to but because they’re genuinely sweet people who actually care and that’s rare to find this place honestly changed my mind about looking for somewhere else and i would recommend it to anyone without thinking twice

How has the building management responded to any problems or issues you have raised:

when i first got here i actually received the wrong furniture pack and honestly i didn’t like it because it wasn’t the same one shown in the video they sent me but they handled it really well and made sure i was satisfied in the end they’re super easy to approach and the service is really quick i wouldn’t hesitate to go to them if i had any problems in the apartment they’ve been so trustworthy

Please share one thing (or more) which you wish you had known before you moved in:

just wish i had known beforehand that there’s no storage area and also about the key or fob i think it would be better if tenants could get an extra one for the whole period of their stay instead of only having it for a limited time