The Lansdowne, B16

Please tell us about the good and bad aspects of living in your local area:

Close to the station, has easy bus routes, and has a Morrisons just opposite the building, which is really cool.

How has the building management responded to any problems or issues you have raised:

Very quickly, efficiently, and without any complaints.

Please share one thing (or more) which you wish you had known before you moved in:

Would have liked carpets in the bedroom for the cold months.

Please tell us about the good and bad aspects of living in your local area:

The local area has a good range of shops, cafés, restaurants and bars within walking distance, plus pleasant green spaces and leafy walks nearby for fresh air and exercise. Groceries are easy with supermarkets close by and lots of casual dining options. Transport links are very convenient with frequent buses on Hagley Road, Five Ways station nearby and easy access to central Birmingham and beyond.

How has the building management responded to any problems or issues you have raised:

The building management have responded promptly and professionally to any issues raised, resolving them quickly and keeping residents informed throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

Storage, natural light and sound insulation are better than you might expect from a viewing, making the space feel comfortable and calm. It’s also nice to discover how smoothly everything runs once you move in, from parcel handling to maintenance requests, which makes settling in easy and stress-free.

Please tell us about the good and bad aspects of living in your local area:

Living in Lansdowne, Birmingham, is convenient and enjoyable. There is a good range of local shops, including supermarkets and small stores for daily needs, along with plenty of cafés, restaurants, and pubs nearby. Areas like Broad Street, Brindleyplace, and Edgbaston Village are within walking distance and offer good food, nightlife, and open spaces. Transport links are a major positive, with frequent buses on Hagley Road and Five Ways train station close by, making it easy to travel into the city centre or around Birmingham. Bin collections are reliable, and anti-social behaviour is minimal.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive, professional, and reassuring whenever issues have been raised. Communication has always been clear, and issues have been addressed efficiently. In particular, Augustina at the reception was extremely helpful when we experienced an issue with one of our heaters. She personally came to check the problem, kept us informed, and made sure the correct solution was provided, which made the whole process stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

There are occasional events hosted for residents, which are a great way to meet other people in the building and enjoy a sense of community. They’re something you wouldn’t fully appreciate from a typical viewing, but really add to the living experience. I’d also recommend getting to know the reception and management team early on, as they are very supportive and make day-to-day living much easier.

Please tell us about the good and bad aspects of living in your local area:

Great location, near amenities. Clear environment. Not a lot of noise outside the building, despite the main road it sits on. Parking is great and the bins are collected in a timely fashion - even during the strikes. Browny points.

How has the building management responded to any problems or issues you have raised:

In a very timely fashion. Always amazed by the quickness to solve a problem, answer an email and just be as helpful as possible.

Please share one thing (or more) which you wish you had known before you moved in:

The only thing that is really out of their control due to design, is it would be great to have a greater private outdoor space or even a terrace as such.

Please tell us about the good and bad aspects of living in your local area:

shared common areas are really well looked after. There is snooker downstairs the parking area is really nice as well however the spaces are limited.

How has the building management responded to any problems or issues you have raised:

I had minor issues with my kitchen, which got fixed really quickly through the tenant portal.

Please share one thing (or more) which you wish you had known before you moved in:

The whole building is step free. It has accessibility features that not any other building would have.