The Junction, LS12

Please tell us about the good and bad aspects of living in your local area:

Good location, plenty of communal events, discount at local businesses. In terms of bad aspects, we've had issues with the heating on a frequent basis.

How has the building management responded to any problems or issues you have raised:

Brian was really great at fixing the issues we had in our flat. He was also really respectful of our space.

Please share one thing (or more) which you wish you had known before you moved in:

Frequent issues with the hot water and heating and no working bin chute.

Please tell us about the good and bad aspects of living in your local area:

The area is convenient, with a good mix of restaurants and cafes . Living in the area is really safe and I recommend it for everyone to students and employees. It’s near the train station about 15 minutes walk ! The area is really quiet during weekends

How has the building management responded to any problems or issues you have raised:

Yes response really quickly and solve the problem fast especially when the how water goes off from while to while they offer us apartments to take shower at.

Please share one thing (or more) which you wish you had known before you moved in:

The area here is really nice and peaceful, although if you’re apartment facing the train it can be a bit noisy sometimes.

Please tell us about the good and bad aspects of living in your local area:

The area is quiet convenient and everything is close by, restaurants and cafes.Transport is easy to use uber wise the bus stops and trains are fairly close. The street is mostly calm, parking is easy to find as long u give the right info, bin collections are regular and the area is generally clean.

How has the building management responded to any problems or issues you have raised:

They have responded quickly and helped me with any problems I faced

Please share one thing (or more) which you wish you had known before you moved in:

The only problem I had was with my luggage since I had 6 bags and there were no places for it and I had to get a storage unit

Please tell us about the good and bad aspects of living in your local area:

The maintenance team at the junction are very good, they're prompt and provide an excellent service. Parking availability is terrible there is only 1 or 2 guest parking for the entire development.

How has the building management responded to any problems or issues you have raised:

Management disregards most feedback nothing gets done unless you follow up every few days, the residents have brought up many issues and theres always the "we'll look into it" but never do. 5 months to get a car park shutter is just too long its a huge security concern that has been brought up many times before

Please share one thing (or more) which you wish you had known before you moved in:

Hot water supply has been a rolling issue, as well as security concerns that don't get taken very seriously, multiple bicycles have been stolen from bicycle storage which has resident fob access rather keep your bicycle in your apartment if you can

Please tell us about the good and bad aspects of living in your local area:

The area is a really safe spot and the security are available 24/7 . The bin is very easy to use and has great location

How has the building management responded to any problems or issues you have raised:

The management team are very helpful in any situation they try to work their best to solve any problem specially Clinton he helped through a lot of situations and treated me so well and polite

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the laundry machine doesn’t dry stuff of you turn it once but needs multiple times