The Forum, B5

Please tell us about the good and bad aspects of living in your local area:

The local area is vibrant and very well connected. There are plenty of nearby supermarkets, cafés, and restaurants within walking distance, which makes everyday living very convenient. Public transport options are excellent, with multiple bus routes and a nearby train station. The area feels safe, and there are several green spaces for walking and relaxing. Occasionally, bin collection delays happen during holidays, but it’s usually well managed. Overall, it's a pleasant and lively neighbourhood.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive and helpful whenever I’ve had a problem. They typically reply within a day or two and take action efficiently. In particular, Kary has been exceptionally kind and supportive—she truly goes above and beyond to help residents and makes the process feel personal and smooth.

Please share one thing (or more) which you wish you had known before you moved in:

One pleasant surprise was how quiet and well-maintained the building is. It’s also worth knowing that the management team is very approachable, especially Kary, who is incredibly kind and helpful. If you ever have any issues, you’re in good hands. Also, getting to know your neighbors early can make the experience even more enjoyable.

Please tell us about the good and bad aspects of living in your local area:

The Forum is in a superb location within short walking distance to the two main train stations, namely New Street and Moor Street. Even for slow walkers like myself it won't take more than 10 minutes. It does lack proximity to bigger super markets, only local stores are in close walking distance, but this can be sorted if one does bigger grossery shopping or gets deliveries. It is in a very vibrant area of Birmingham, next to bars and restaurants, sometimes it's true too vibrant, however this mostly happens in weekends and days off. The location is really great, the proof is that I haven't changed for the whole duration of my stay in Birmingham (six years)

How has the building management responded to any problems or issues you have raised:

The building management always responds to problems or issues I have raised through the years and they make sure those are get sorted in the less possible time.

Please share one thing (or more) which you wish you had known before you moved in:

I can't say that I came up to something that I wish I had known before, except for the fact that I'm a smoker and I didn't know that the only place to be able to smoke was out in the street, rain or shine (mostly rain and wind). So if anyone is a smoker, they should take that into consideration. Smoking is strictly forbidden in the premises, also in outer spaces. Another tip that I could give, is to be careful with how many things you accumulate, as the storage spaces are limited.

Please tell us about the good and bad aspects of living in your local area:

The property is located in the heart of the city centre and is easily accessible to major transport hubs like coach station and train stations as well as shopping malls. Plenty of nice restaurants and supermarkets nearby enabling a convenient and relaxing living here.

How has the building management responded to any problems or issues you have raised:

The building management team is very helpful especially Kary who is always kind and responsive and resolving our reported problems. Very good experience in dealing with her in renewing our tenant contracts - prompt and considerate. recommendations have been provided throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

Car park availabity is limited so should discuss with the property management team in prior.

Please tell us about the good and bad aspects of living in your local area:

Perfectly placed for Chinatown, New Street Station and the Bullring. Private parking available in the Forum. Busy area but no noise inside the flat.

How has the building management responded to any problems or issues you have raised:

Rapid, friendly response. One of the people responsible for maintenance, Christopher, is a maintenance wizard.

Please share one thing (or more) which you wish you had known before you moved in:

If you're getting a tesco delivery, they don't tend to come up but if you ask nicely they will.

Please tell us about the good and bad aspects of living in your local area:

Great place with everything you need nearby. It has friendly staff and good privacy. The security is 24/7.

How has the building management responded to any problems or issues you have raised:

Promptly respond to problems and try to action them quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I love the community activities. The unique aspect of my experience is going to these.