The Forum, B5

By
Touchstone
5th
Ranked 5th out of 19 in Birmingham
4.69 (29 reviews) 4.69 (29 reviews)
Homeviews Logo Homeviews Logo
Transparency Rating: Poor
This development has a low number of verified resident reviews written in the last 12 months.
Homeviews Logo
Transparency

Category Scores

4.59
Facilities
4.62
Design
4.72
Location
4.17
Value
4.38
Management

The Forum features a range of studio, one and two-bedroom apartments to rent in the heart of Birmingham’s Southside district. There are a variety of resident facilities available on site, which include a gym, rooftop terrace, communal lounge and landscaped terrace with a pizza oven and BBQ facilities, together with a dedicated on-site concierge team to cater to your needs. The Bullring, Selfridges and Grand Central are only a short stroll away and Birmingham’s New Street station is a 5-minute walk away.

Read more Read less
Available properties
Show all
For sale
To rent
Touchstone - Forum
FOR0013 – Studio Apartment
1 Bed
1 Bath
405 sq ft
Touchstone
More info
Touchstone - Forum
FOR1013 – 1 Bed Apartment
1 Bed
1 Bath
520 sq ft
Touchstone
More info
Touchstone - Forum
FOR0718 – 1 Bed Apartment
1 Bed
1 Bath
471 sq ft
Touchstone
More info
Touchstone - Forum
FOR0024 – 2 Bed Apartment
2 Bed
1 Bath
666 sq ft
Touchstone
More info
Touchstone - Forum
FOR1001 – 2 Bed Apartment
2 Bed
2 Bath
707 sq ft
Touchstone
More info

Reviews

All Reviewers
Private Tenants
Verified
Showing 29 reviews
Write a Review Upload Photos

if you have a furry guy and looking for somewhere to stay in the city centre, to be honest, this might be the perfect place.

Verified Resident
Verified Resident
Review Date Dec 2021

It is a modern looking building only finished a few years ago. Although it is not the best looking at the moment due to construction sites around the building. The building manager team really do care about the design definitely :0 I love the lounge, gym, and the rooftop. The entire building is pet friendly so if you have a furry guy and looking for somewhere to stay in the city centre, to be honest, this might be the perfect place.

Please tell us what you like and dislike about this area:

The building is located in the Birmingham city centre, connecting the China Town. Less than 3 minutes to the main train station, New Street, and 5 minutes to Moor Station by walk. Birmingham Coach Station is very near as well. There are over 5 buses directly going to the University of Birmingham while all the other universities (UCB, BCU, Aston etc) are within walking distance! If you are a student, this is the perfect location to live. Again, Bullring is literally 1 minute away! Luckily, it is very quiet during the nighttime, it has a good distance from pubs and clubs.

Please share one thing (or more) which you wish you had known before you moved in:

They used to have some structural problems but most of them have been solved. I’m really enjoying living here. If someone ask me is this building good, then I would say that I have been living here ever since they just finished the building construction even before they didn’t finished the rooftop.

How has the building management responded to any problems or issues you have raised:

The people working in this building all love animals and the managers do care about my dog and cat’s well-being too. Per facilities are really great, although I don’t like the huge fence on the rooftop (I think it is for the dog owners who want to split their dogs from others but we have never seen anyone use it). Having on-site maintenance is great too. The staff are really friendly and nice, all the social events they arrange and prepare are amazing really. REALLY saved my mental health during the lockdown.

4
Facilities
5
Design
5
Location
4
Value
5
Management
User submitted image of  The Forum, B5
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thank you for your lovely review – the entire team at The Forum love saying hello to our furry residents so do make sure to pop down and pick up some treats at reception. We look forward to seeing you around!

My partner and I have lived in the Forum for 6 weeks now and have had nothing but an exceptional experience.

Verified Resident
Verified Resident
Review Date Nov 2021

My partner and I have lived in the Forum for 6 weeks now and have had nothing but an exceptional experience. After struggling for months to find anywhere that ticked all the boxes through sites such as Rightmove and other generic ones, booking viewings with the scraps we could find that nearly ticked half the boxes and then the agents not even turning up, we were told about the Forum. We instantly fell in love and emailed our interest. After being initially told there were currently no lettings we were quickly permitted to cheekily come and see the building and the facilities to our delight. Within another week the first lettings were open and we were speedily and professionally moved through the process of renting which I was new to being a homeowner. Even with issues from the Tenancy Deposit Services, which Jodie quickly rectified without even a second thought and in all honesty were not even her problems to deal with. This act set the tone for the subsequent events in our experience at the Forum. Upon moving in we had a couple of small understandable issues due to the extremely fast turn around to get us in our apartment which were rectified by Harpreet and the team before we had even gotten home from work. I feel that Harpreet has superseded any expectations I had of a residential manager from what my friend’s and partner’s experiences had been up until now. He goes the extra mile at any opportunity and you can see that he truly cares about your experience and stay at the Forum. He has more than accommodated my needs for parking with electric charging, offering to introduce us to other residents at the Forum for business connections and enquiring to have Sky Q organised for my apartment without any hesitation. We received a newsletter recently that really blew me away with how much thought and attention to detail had gone into it. You could really tell the time and love that had gone into it as I would never normally give them the time of day. Overall I could not recommend the Forum enough. I run a large company and if my staff acted the way that Harpreet and his team do I would be very proud.

Please tell us what you like and dislike about this area:

Location is perfect for me. Traffic is horrendous in a lot of town with the roadworks but you can get off the motorway within minutes when you find the back route. Amazing fir food and entertainment and 3 min walk from Grand Central station so great links.

Please share one thing (or more) which you wish you had known before you moved in:

I just wish I had known about the Forum before and wondered why it was not advertised on any other sites. I am quite glad though as it feels like being part of a private club.

How has the building management responded to any problems or issues you have raised:

No hesitation, no excuses, just good old fashioned customer service and hospitality.

5
Facilities
4
Design
5
Location
4
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Phil – firstly, thank you so much for taking the time to write such a heartfelt, detailed review – we really appreciate the feedback. We strive on a daily basis to ensure the customer experience is nothing less than exceptional so its always great to hear that residents like yourself have settled in and enjoying your new home.

We hope you continue to feel at home and hopefully you’ll be able to mingle with your neighbours during some of our up and coming community events we have scheduled. There’s plenty of fun to be had!

Of course, if there is anything throughout your time with us that you need support with, please do not hesitate to pop down and have a chat.

Thanks again – Harpreet

recommend

Review Date Nov 2021

Very good apartment with very good facilities and the staff are all very helpful
nice building and room with a good price prr month
the apartment near to the restaurant, shopping center, bus stop, and train station

Please tell us what you like and dislike about this area:

easily to travel to everywhere in Birmingham and near the restaurant

Please share one thing (or more) which you wish you had known before you moved in:

everything is very good

How has the building management responded to any problems or issues you have raised:

very helpful and everything completed very fast. Perfect!

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thanks for the lovely feedback Thanawat! We hope you continue to enjoy your time with us at The Forum

Great overall experience

Verified Resident
Verified Resident
Review Date Nov 2021

As an international Canadian student coming to Birmingham for school, I really struggled to find a one-bedroom apartment until I found The Forum. My experience with all of the staff at The Forum has been extremely positive. Harpreet has been amazing! He worked hard to accommodate my need for immediate possession of my flat. More, he has demonstrated genuine concern for my happiness in my flat and the community at large. This makes a huge difference as I moved to Birmingham not having any connections. The Forum has amazing amenities like the gym, lounge, and workspaces. The staff here is extremely helpful and is eager to help in any way. It is truly a great community that I recommend anyone looking to rent in Birmingham look into.

Please tell us what you like and dislike about this area:

The development is situated a short walk to city centre, making it extremely convenient. That said, it is also very quiet.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about the Forum sooner!

How has the building management responded to any problems or issues you have raised:

I had a slow water leak within my toilet and within hours, a professional repair was arranged.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Well, we are very pleased you found us Jonathan!

At The Forum, we pride ourselves on the customer service we provide all residents and we’re so pleased that your transition moving to The Forum has been smooth and you’re settling in and making use of the various facilities we have on offer for you.

We hope your studies are going well and we look forward to seeing you around.

We feel very much at home here.

Verified Resident
Verified Resident
Review Date Nov 2021

Well equipped apartment complex, modern appliances, great amenities, clean, spacious parking lot and moreover, the staff are extremely kind, friendly and do everything possible to help you with any concerns you have. We also appreciate the events held by the Forum in efforts to foster a sense of community and allow residents to mingle. Moving into the city centre, we were worried about noise pollution and security however we haven’t found this to be problem at all, we find this to be a very safe and well-maintained development. We feel very much at home here.

Please tell us what you like and dislike about this area:

Superb location, low noise pollution considering we are in the middle of town, great facilities, catering to people who have pets and amazing staff.

Please share one thing (or more) which you wish you had known before you moved in:

Events are help by the Forum to allow residents to get to know one another with free food and drinks which is lovely and very much appreciated.

How has the building management responded to any problems or issues you have raised:

Prompt responses to any issues we’ve had. The staff are incredibly helpful.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thanks for such a lovely review Jeanelle. We’re so glad you’re pleased with the service being provided at The Forum. We always find the community events a great way to continue growing our community spirit as new residents move in. We hope you continue for enjoy your time at The Forum for the foreseeable future.

See you around soon 🙂

A shambles

Review Date Nov 2021

I moved into the building in 2021 and have my regrets. Upon moving in I found the building unbearably hot, not talking slightly warm, UNBEARABLE. Even on a day when the weather outside would be a comfortable 15 the corridor outside would be 23. This was further hampered by the fact we couldn’t even open our windows due to the dust coming from the car park being knocked down next door. The heat has been rectified by works however now we have scaffolding surrounding the whole building with constant noise. The building itself had no atmosphere, an incredibly high turnover of staff so you never know who to speak to. The building manager himself is arrogant and unwelcoming with such forced conversation which always comes back to him talking about himself. There’s also a new manager who is yet to introduce herself and a maintenance bloke who looks straight through you and hasn’t mastered the ability to simply say hello.

Please tell us what you like and dislike about this area:

The surrounding area is full of derelict old buildings waiting to be knocked down. It looks so drab and uninviting. Constant construction and road closures. 24/7 noise pollution from building works and city centre.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I hadn’t moved in!

How has the building management responded to any problems or issues you have raised:

They respond, but it’ll take 2-3 weeks for anything to be sorted.

1
Facilities
2
Design
3
Location
1
Value
1
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Hello Sam,

Thank you for taking the time to write a review. Whilst we understand there have been ongoing works at The Forum, we have tried at every opportunity to ensure residents are comfortable, whether that be offering an apartment move or an air-conditioning unit to mitigate the warmer temperatures. As you mention, these works have now been completed. The scaffolding is currently in place in selected areas around the property, with affected residents being communicated with daily and decanted to other areas in the property to minimise disruption. These works form part of the on-going EWS1 project for the building, which again is out of our control due to government legislation, however is necessary to ensure the building is safe for our residents.

With regards to your comments around the local area, we are located in the city centre so it is difficult to mitigate all noise. As you can understand, a city landscape is ever evolving and building works are part of this unfortunately. The demolition works next door to The Forum were undertaken by the council as part of the market redevelopment site, which we did not have direct control over. That said, we were in continuous communication with the project lead and notified them of any issues that residents were experiencing throughout the works taking place.

We are of course disappointed to hear your comments around lack of atmosphere as we have a regular social events calendar for each month. We will be in touch with you directly to invite you to meet in person to discuss your concerns in more detail.

The Forum Management Team

No regrets

Verified Resident
Verified Resident
Review Date Nov 2021

Fantastic value and location, pre pandemic we especially enjoyed the resident events to meet people! The little touches are many. Still,it can get noisy at night depending on the side of your building-Seagulls, or construction. Also want a swim pool!

Please tell us what you like and dislike about this area:

Fantastic value and location-Build-To-Rent is the future!

Please share one thing (or more) which you wish you had known before you moved in:

Join the Whats app group. Be yourself – if you have visitors who drive- be warned that you cannot share parking spaces with other residents, even if they are fine with it.

How has the building management responded to any problems or issues you have raised:

Always responsive and try their best to make sure we are happy.

4
Facilities
5
Design
5
Location
5
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thank you for your review! We have plenty of resident events planned for the future, which we’re excited to share with you. We hope you continue to remain happy during your stay at The Forum 🙂

Great communal living in a central location!

Review Date Jun 2021

Great apartments with great facilities such as a residents-only gym, secure parking, courtyard, rooftop, and a communal lounge. The building is in a very central location close to shops, bars, and restaurants, with Bullring just a stone’s throw away.
The property management staff are also super friendly and helpful, and always quick to resolve any issues.

Please tell us what you like and dislike about this area:

Central location with secure parking, a gym, communal lounge, and a rooftop! Plenty of shops, bars, and restaurants nearby to eat-in/out.

Please share one thing (or more) which you wish you had known before you moved in:

The flats can get quite warm during peak Summer – I wish there was better ventilation mechanisms in each apartment.

If there is one thing you would change about your flat or property what would it be:

Improve cooling and other ventilation systems specially for the peak summer months as it can get quite warm and stuffy.

5
Facilities
4
Design
5
Location
4
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thank you for your kind review of The Forum. Lets hope the sunshine decides to return for the summer so we can all enjoy the view of Birmingham from the rooftop.
As always, we love helping out our residents and if we can help with anything at all, you know where to find us 🙂

We hope you continue to enjoy living at The Forum community

Fantastic apartments with wonderful staff

Verified Resident
Verified Resident
Review Date Jun 2021

I’ve had 2.5 fantastic years of living at The Forum. I originally moved in based on the location, but the sheer number of other perks have meant that my time here has exceeded my expectations. Amazing staff and brilliant facilities!

Please tell us what you like and dislike about this area:

Right in the heart of the city with everything on the doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

Would definitely recommend apartments away from the road to stay away from any noise at closing time from the Arcadian and pubs

What is the best feature of your home:

Modern design and community facilities that offer a unique experience and provide little highlights to enjoy

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thanks for the awesome words Sarah! We hope you continue to love living at The Forum for many years to come.

Great building/Perfect building managers

Review Date Jun 2021

Onsite gym. The view from the terrace is outstanding and the garden is very modern and clean. The whole building is looked after and the concierge are a great addition to the property, they are extremely friendly and helpful and also take parcels for you.

Please tell us what you like and dislike about this area:

This building is wonderful. Prime location, right in the city centre of Birmingham, plenty of restaurants and bars nearby.

Please share one thing (or more) which you wish you had known before you moved in:

The price of rent is suitable for the location and quality of apartment.

How has the building management responded to any problems or issues you have raised:

The apartments themselves are of a high quality finish. If you have an issues or faults with anything then the building managers are very reliable and send somebody out straight away.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Thanks for your kind words Cris. We agree – the view from the rooftop is beautiful, especially of a summer evening as the sun sets across the city. Its great to know that you are happy here.

See you around soon!

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of The Forum, B5

Facilities

24 Hours

24 Hours

Balcony

Balcony

Bike Parking

Bike Parking

On Site Cafe

On Site Cafe

Central

Central

Coworking

Coworking

Concierge

Concierge

Garden

Garden

Communal Gardens

Communal Gardens

Gym

Gym

Lounge

Lounge

Onsite Maintenance

Onsite Maintenance

Parcel Lockers

Parcel Lockers

Parking

Parking

Pet Friendly

Pet Friendly

Play Area

Play Area

Private Dining

Private Dining

Resident Events

Resident Events

Roof Terrace

Roof Terrace

Security

Security

Service

Service

Location

Touchstone
Number of developments 2

4.69

Average rating based on 29 reviews

View company