The Forum, B5

By
Touchstone
4th
Ranked 4th out of 25 in Birmingham
4.70 (45 reviews) 4.70 (45 reviews)
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Transparency Rating: Adequate
This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

4.60
Facilities
4.69
Design
4.82
Location
4.31
Value
4.51
Management

The Forum features a range of studio, one and two-bedroom apartments to rent in the heart of Birmingham’s Southside district. There are a variety of resident facilities available on site, which include a gym, rooftop terrace, communal lounge and landscaped terrace with a pizza oven and BBQ facilities, together with a dedicated on-site concierge team to cater to your needs. The Bullring, Selfridges and Grand Central are only a short stroll away and Birmingham’s New Street station is a 5-minute walk away.

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Touchstone - Forum
FOR0013 – Studio Apartment
1 Bed
1 Bath
405 sq ft
Touchstone
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Touchstone - Forum
FOR1013 – 1 Bed Apartment
1 Bed
1 Bath
520 sq ft
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Touchstone - Forum
FOR0718 – 1 Bed Apartment
1 Bed
1 Bath
471 sq ft
Touchstone
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Touchstone - Forum
FOR0024 – 2 Bed Apartment
2 Bed
1 Bath
666 sq ft
Touchstone
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Touchstone - Forum
FOR1001 – 2 Bed Apartment
2 Bed
2 Bath
707 sq ft
Touchstone
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Reviews

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Showing 45 reviews
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Internet not so good

Review Date Feb 2022

No microwave in the apartment is quite annoying. Dish washer actually help a lot, especially after having a home party. The internet is really annoying, always crack down suddenly and in that case I can’t deal with my work properly. Something communication must be take with the internet company, it should not be expensive and unstable in the same time.

Please tell us what you like and dislike about this area:

The location is quite good, close to bullring market and China town in the same time. No traffic noise and bin collections are always sufficient.

Please share one thing (or more) which you wish you had known before you moved in:

No microwave in the apartment and internet is always unstable but in the same time being expensive.

How has the building management responded to any problems or issues you have raised:

Manager and conciegegs always being helpful with all the issues comes up to my apartment, e.g. bulb change.

4
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Hello Lay Li,

Thank you for your recent review Lay Li – your comments and feedback regarding The Forum are very important to us.

I would like to apologise that you are having some difficulties with the internet within your apartment, we do have state of the art fibreoptic broadband to the property and I do apologise if your experience has not been as expected, please do speak to the site team we might be able to help.

I would also like to thank you regarding your scoring on the management team and the overall design, its great to see that our hard work is showing.

Nice experience to live in the forum

Verified Resident
Verified Resident
Review Date Feb 2022

The lobby design is chill and the apartment is a contemporary design. I love the furniture and the mood. The thing I like the most is the safety in the building. It makes me feel comfortable and relaxed. 24 hours concierge and the building management team are quite helpful. They held a lot of activities for the tenants and we could meet a lot of nice neighbors here.

Please tell us what you like and dislike about this area:

The location is very convenient. Next to the Chinese Quater with lots of restaurants. Within ten mins walk to reach the city center, bus stop, and train station.

Please share one thing (or more) which you wish you had known before you moved in:

everything was better than I expect. No other comment

How has the building management responded to any problems or issues you have raised:

The building management team is so efficient. There is some minor maintenance in my apartment. They fixed it immediately.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hello YK Ku,

I would like to thank you so much for your detailed review of The Forum Birmingham we are really proud of our building including the staffing, décor and location. I would specially like to thank you for your comments regarding the security levels around the build, its really nice to hear the level of protection we offer is appreciated.

We work extremely hard on our community events and we are really proud to see that this is appreciated.

Once again YK Ku thank you so much for your comments it is really approximated.

Great location, great management and great living

Verified Resident
Verified Resident
Review Date Feb 2022

The facilities, building management and property management are excellent. The apartment designs are very good but could do with improvements to functionality:

Or example, the bathroom could have more storage and bathtubs with shower curtains to prevent water getting out.

Please tell us what you like and dislike about this area:

Excellent selection of shops/restaurants available. Location is 10/10

Please share one thing (or more) which you wish you had known before you moved in:

Nothing honestly- they did a great job of explaining all property details

How has the building management responded to any problems or issues you have raised:

All issues responded to promptly and resolved swiftly

5
Facilities
4
Design
5
Location
4
Value
5
Management
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Manager Response

Hello Tyler,

Thank you for your recent review of The Forum Birmingham.

Your comments will indeed be taken onboard and will be shared with our design team for enhancements. Thank you so much for your kind words regarding the management team at The Forum, it is really nice to hear that all our hard work is well and truly paying off.

Once again thank you so much for your recent review.

Great in all aspects

Verified Resident
Verified Resident
Review Date Feb 2022

I can’t think of anything as this place has got everything you could possibly need. The building is modern, always very clean, that’s because the staff is taking exceptional care of it and they do the same with the residents. Thank you for everything you do and for all the hard work.

Please tell us what you like and dislike about this area:

I’ve only lived here for a few months, but everything is truly great. The staff is amazing and the other residents as well.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I spoke to the other residents earlier on as they’re all so nice and friendly.

How has the building management responded to any problems or issues you have raised:

I had no serious issues so far, but whenever I needed help with something or had a curiosity, they were always very quick to give me an answer.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hello Andreea- Maria,

Thank you so much on your recent review regarding The Forum Birmingham.

It is an absolute pleasure to host you within our Community. We work extremely hard on continues improvements of the building and its amazing to read all our hard work is paying off.

Once again Thank you so much for an extremely positive review

The Forum is perfect for people who love networking and having great relationships with their neighbours!

Review Date Feb 2022

I believe The Forum to be the best apartment complex in Birmingham City Centre as there are many copycat developments that have followed suit with its facilities and style of living. It has underground parking with security, Rooftop Terrace, Residents Lounge, Gym and also community events. If you like networking and getting to know you fellow neighbours this is the place for you!

Please tell us what you like and dislike about this area:

The Forum is very central to everything such as the Bullring Shopping Centre, New Street Station, Arcadian (Bars/Restaurants) and Tesco Express. Parking isn’t an issue as you have underground parking but is at an extra cost per month. Only bad thing about living in City Centre is that there is a lot of road works which cause diversions and traffic.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more building work was going to commence on the building

How has the building management responded to any problems or issues you have raised:

Building management respond rapidly to any problems via email

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Hello Montell,

WOW thank you so much for your amazing review for The Forum Birmingham. It is absolutely amazing to read such positive feedback that all our hard work of making The Forum the best complex in the City is well and truly paying off!

It is a pleasure to have yourself in our community.

Thank you so much.

A quality place to live.

Verified Resident
Verified Resident
Review Date Feb 2022

There are currently remedial works going on to ensure all the fire safety doors fit the recently introduced governmental standards which means lots of drilling can be heard as they move around the building. This was not foreseeable and of course fire safety is paramount. We also are pleased that we do not personally have to foot the cost of the remedial works, unlike other residential buildings.

The design itself is nice, we are fans of the interior. The building management always listen and do their best for you and although we have limited interaction property management has been fine.

The facilities are everything you would need. Despite the lockdown disrupting things I’m happy we moved here.

We do find the front of house staff rotates often, we think for slightly more of a ‘home’ feel consistent staff would be great!

Please tell us what you like and dislike about this area:

Quality restaurants and bars are within walking distance. The transport links are 10/10. Bin collections are fine. Parking is available from the building but very expensive. Depending on the side of the building you live on you can sometimes have boy racers on the Arcadian roof top making noise and/or people doing balloons and playing music at night on Dean street. I think some of this has to be expected because it’s the city centre. The student building nearby however, is never a cause of noise complaints.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing- there were no unpleasant surprises.

How has the building management responded to any problems or issues you have raised:

They responded swiftly, in our experience much better than the old management.

4
Facilities
5
Design
5
Location
5
Value
4
Management
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Manager Response

Hello Londoner,

I would like to personally thank you for such an in-depth and detailed review on The Forum Birmingham. We do appreciate your understanding on the current remittance work that it being conducted within the building.

Thank you for your comments regarding the building design we do work extremely hard to create the WOW factor and its nice to see that this is paying off. I do apologise regarding the recent staff inconstancies but I personally believe we are in the best shape possible to create that Homely feeling you are craving from out management team.

The local area is going from strength to strength with the new Smithfield’s location on Dean Street.

Once again thank you so much for your detailed review.

Nice building for living

Verified Resident
Verified Resident
Review Date Feb 2022

The building design is modern and there are a lot of common areas good to chill with friends. They provide guest apartment for the people to rent an the room is really big and it can accommodate like 10 people to have a gathering. Plus, there is a 24/7 reception.

Please tell us what you like and dislike about this area:

The forum is next to the indoor market and supermarkets. Just walk 1-2 mins to get there. It’s so quiet even living on the ground floor. Just there are maintenances outside the build.

Please share one thing (or more) which you wish you had known before you moved in:

have a good view near to supermarkets

How has the building management responded to any problems or issues you have raised:

The landlord replies to the messages fast and nice.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hello Leo,

Thank you so much for your kind words regarding The Forum. We do take pride in our Interior design and we are over the moon the feeling is mutual, our location in Southside is convenient surrounded by local bars, restaurants and shops. We do have some really exciting opportunities for The Forum residents within the near future which we can not wait to share, keep your eye out on our advertisement boards around the building.

Great location, recommended.

Verified Resident
Verified Resident
Review Date Feb 2022

Location is fantastic, as is the interior design in shared spaces. The effort to put on residential events is great too. The team are friendly and responsive to queries also. The rooms are to a good spec’ and resident noise is to a minimum. Pets allowed a bonus also.

Please tell us what you like and dislike about this area:

The location is perfect, seconds away from New Street and the Bull Ring shops. On the doorstep of Chinatown and the LGBT+ area. Good bud transport links directly outside also.

Please share one thing (or more) which you wish you had known before you moved in:

Because the building uses its own wifi for every room, it’s difficult and with some companies, impossible to get your own wifi sorted, meaning you must pay the overpriced £30 pcm for wifi with Glide. I’d much prefer someone like NowTV where additional services such as TV and streaming are included at a similar price.

How has the building management responded to any problems or issues you have raised:

Had very few problems, but always responded in quick fashion.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Thank you so much for you recent review on The Forum.
We are so proud of our location in Southside of Birmingham especially with the new Smithfield’s site located next to the building. We are over the moon of your appreciation on our events, we do have some amazing events planned for the rest of the year so please look out on our Instagram ( @theforumbirmingham), advertisement boards and your inbox for more events.

I would like to thank you on your kind words regarding the interior design of our communal areas and the apartments we have on offer here at The Forum. I do apologise that you have had some issues with our Wi-Fi provider Glide, we do take your comments on board and will share this with further management in order to improve the service that we have on offer.

Once again thank you for your honest feedback on The Forum Birmingham.

A very positive experience

Verified Resident
Verified Resident
Review Date Feb 2022

The facilities of the Forum are absolutely superb. The lounge, the entrance, the gym and the rooftop terrace always impress visitors and offer a range of activities without even leaving the building. Staff is very friendly (Kam, Harpreet, Zoe and Serena are especially helpful) and professional and everyone aims to solve any problems as soon as possible. Any repair works are tackled with utmost urgency (often mere hours after they become necessary). We have been living here for more than two years and are very happy with our choice. The flats are modern and stylish and reception organised regular events (as the pandemic permits). The building also has a pet run, ample bicycle storage and a bicycle washing and repair station.

Please tell us what you like and dislike about this area:

The building is in the absolute centre of Birmingham, right next to the Bullring, the markets and China Town. You couldn’t ask for a more central location. You have access to all modes of transport (the two main train lines out of Birmingham are both fewer than 10 minutes away). It can get rather noisy due to ongoing construction works all around the building and the area is severely lacking greenery, but it is the city centre after all. The worst noise comes from the deliveries to and from the market. It is impossible to sleep with an open window due to the racket the deliverer is making with a forklift at 4.30am. Secure parking is available for a surcharge in the building and extra parking is available all throughout the city centre. Bin collections are regular and the building recycles.

Please share one thing (or more) which you wish you had known before you moved in:

We were unsure about moving into a place that at first glance seemed like a hotel but we couldn’t have been happier with our choice. The only thing I am missing (and which Touchstone/the Forum can’t influence) is more green spaces and less noise around the building.

How has the building management responded to any problems or issues you have raised:

Yes, they have done so several times when repairs were necessary or we had a complaint. They are very responsive.

5
Facilities
4
Design
5
Location
5
Value
4
Management
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Manager Response

Hello Selina,

Here at The Forum we would like to thank you so much for your honest feedback. It is a pleasure to read your comments regarding the facilities and the staff, its nice to read that all our hard work is paying off to make The Forum one of the best places to live and visit in Birmingham.
The team work extremely hard on the communal events and it’s amazing to hear how much you like getting involved, please look out on our Instagram (@theforumbirmingham) our advertisement boards and our newsletters for all our upcoming events throughout the year.

Once again thank you so much for you feedback, it is a pleasure to host you within The Forum.

A great place to live in the city centre

Verified Resident
Verified Resident
Review Date Feb 2022

We have really enjoyed living at the Forum. Initially we had a rocky start due to very noisy neighbour, but luckily this was resolved. Despite a bit of ongoing construction, there are very significant benefits to living here. Friendly and helpful staff, reliable concierge, community events and refreshments plus proactive security. There’s also a lovely lounge area, communal courtyard and beautiful rooftop garden with great views.

Please tell us what you like and dislike about this area:

Great location – 5 mins walk to the bullring/ town centre/ train station which is very convenient. Right in the middle of Chinatown too – great restaurants and bars on our doorstep plus a lovely theatre!

Please share one thing (or more) which you wish you had known before you moved in:

This did not affect us directly but I think some tenants were unaware that their windows did not open. I understand this is being fixed now though!

How has the building management responded to any problems or issues you have raised:

When we have had facility maintenance issues the management have been very responsive (ie oven issues, fob issues). However when we first started we had a significant issue with an extremely noisy and disruptive neighbour, this took quite a bit of time to resolve and thus made us consider leaving (even though we really didn’t want to based on the other benefits of living here).

5
Facilities
5
Design
5
Location
5
Value
4
Management
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Manager Response

Hello Bean,

I would like to thank you so much for your recent review on The Forum Birmingham. I would like to again apologise that you had a rocky start to your tenancy with us and I do apologise the turn around fell short on your expectation to resolve. I personally would like to thank you for your additional feedback regarding the team we have on site, it a real pleasure to read that all our hard work pays off. We are all extremely proud of the facilities and I am glad the feeling is mutual.

Once again thank you for your honest and detailed review on The Forum Birmingham.

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of The Forum, B5
User submitted image of The Forum, B5
User submitted image of The Forum, B5
User submitted image of The Forum, B5

Facilities

24 Hours

24 Hours

Balcony

Balcony

Bike Parking

Bike Parking

On Site Cafe

On Site Cafe

Central

Central

Coworking

Coworking

Concierge

Concierge

Garden

Garden

Communal Gardens

Communal Gardens

Gym

Gym

Lounge

Lounge

Onsite Maintenance

Onsite Maintenance

Parcel Lockers

Parcel Lockers

Parking

Parking

Pet Friendly

Pet Friendly

Play Area

Play Area

Private Dining

Private Dining

Resident Events

Resident Events

Roof Terrace

Roof Terrace

Security

Security

Service

Service

Location

Touchstone
Number of developments 2

4.64

Average rating based on 90 reviews

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