Ten Degrees, CR0

Please tell us what you like and dislike about this area:

I love this area. The building is directly opposite East Croydon station, which means you can take a train to either London Victoria or London Bridge and be there in 15 minutes, or you can take a train to Gatwick and be there in 15 minutes. The trains are very frequent and they actually run through the night. You also have access to the whole tram network right there (very convenient to get to Ikea or Wimbledon for me).
Boxpark which is also opposite the building has loads of takeaway places and other social spaces. And then in Croydon itself, you will find many more – literally anything you like will be here.

Please share one thing (or more) which you wish you had known before you moved in:

On the day that Maria showed me around, she actually gave me all the tips I personally needed. On the day I felt like the place was too good to be true, but it turns out, that it was exactly what I had expected.

How has the building management responded to any problems or issues you have raised:

Nothing is ever too much trouble for the team and everything is dealt with immediately.

Please tell us what you like and dislike about this area:

Where the development is situated is amazing, Box-park directly opposite, shops are quite close by, the area itself isn’t the best but not the worst

Please share one thing (or more) which you wish you had known before you moved in:

More about the area, the local residents within the area and the costs of travel with Croydon being zone 5

How has the building management responded to any problems or issues you have raised:

Very efficient, quick to respond. Keep the great work up, thank you

Please tell us what you like and dislike about this area:

Transport is super convenient. Local shops are very close and everything you need is within walking distance. There is a lot of noise around however you can’t hear too much once in the apartment.

Please share one thing (or more) which you wish you had known before you moved in:

That the apartments get so warm! If they are this warm in the winter then I am afraid for when summer arrives

How has the building management responded to any problems or issues you have raised:

Any issues have been dealt with as soon as possible
Maria has been SUPER amazing and has dealt with everything so smoothly and made the transition easy and inviting

Communal work areas – there is communal wifi you can log onto in the reception area and it is strong enough to support Zoom/Ms Teams meetings. We often work in the downstairs area during the week when we are working from home and take meetings – all the other residents are very respectful and understanding of each other. The complementary coffee machine is also a delight.

Gym – the roof top gym is stunning and it isn’t too busy. It is easy to show up at any time and access the gym for stretching, walking on the treadmill, or more intense weights workouts.

Fitness classes – there are weekly fitness classes which take place in the evenings and are free for residents. These are great!

Games lounge – we use this often when friends visit and have found it an exciting way to show off the building and the view. It’s easy to book through the app.

Please tell us what you like and dislike about this area:

Living at Ten Degrees is a step up in terms of convenience and lifestyle. Having East Croydon station on our doorstep makes it so easy to commute to work and for meeting friends in the city – it really is so easy getting in and out of central London. The surrounding area of East Croydon also has lots to offer with Box Park on our doorstep, as well as a choice of local parks within walking distance. It’s very diverse culturally and we enjoy the combination of families, couples, and individuals living in the building – it seems to meet everyone’s needs!

Parking – we don’t actually have a car but we have guests who have driven over. They parked on College road behind Ten Degrees, which is next to Croydon College. They were able to find parking easily and pay an hourly fee.

Bicycle storage – we both have bikes which we lock in the basement of the building. This area is very secure and it’s easy to take our bikes in and out of the building.

Transport – the trams run to Ikea and surrounding areas which is useful for accessing local parks and shopping. The trains from East Croydon are also excellent for commuting into central London as well as getting to Gatwick and other destinations. The only thing we noticed is that sometimes the train does not run from East Croydon to Clapham Junction on weekends because they are doing construction on the line. There is a rail replacement bus but this takes an hour which is inconvenient. We have also used the local buses to get to Crystal Palace and other areas. Basically there is a wide choice of travel options.

Bins & recycling – we chose to purchase small bins which fit under our kitchen sink and empty these a few times a week. It’s easy to go down to the ground floor where the bin and recycling room is. Sometimes people from other flats carry bags which are messy and leave a trail of food/mess along the corridor. However, we are fortunate to have a cleaner who cleans daily and makes sure the mess is cleaned up.

Noise – the apartment is well insulated and we can’t hear much noise with the windows closed. However, we have noticed that it is quite windy and you can hear the noise of wind circling the building at times. There is also occasional noise of traffic/construction but this does not bother us.

Bills – We pay around £500 a month in total for council tax, electricity, wifi, etc. This was more than we expected to pay but it is worth it for the lifestyle in the building. The more bedrooms you have in your apartment, the more you will pay for council tax as well.

Parks – there are a number of parks around East Croydon and we specifically like walking to Park Hill Recreation Ground. It only takes 5-10 minutes to walk there and it has a beautiful view over the city and has a children’s play area, basketball court, tennis court, etc. We have also used the tram to access Lloyd Park and Wandle Park.

Supermarkets – Waitrose and Sainburys are the closest supermarkets, but you can walk down to the Croydon High Street to access a wider range of shops such as Lidl, Iceland, etc. The tram goes to the high street as well if you prefer not to walk or are carrying heavy items.

Please share one thing (or more) which you wish you had known before you moved in:

The one thing I wish I had know is that the hallway carpets can stain easily. I do a lot of out door exercise and often have muddy shoes. So, I now know to take these off at the back entrance of the building and to carry them through to my apartment. Otherwise they create a lot of mess and I have to report it to the reception for the cleaner to tidy up.

How has the building management responded to any problems or issues you have raised:

The management team are available via email, telephone, and you can also approach them at the front desk. There are always multiple members of the team available to help and we haven’t had any issues asking for help or reporting any issues.

Please tell us what you like and dislike about this area:

Been here for about 1 month now. Good place but great staff in particular Maria and camilla have been amazing 🙂 always a pleasure

Please share one thing (or more) which you wish you had known before you moved in:

Was miss informed regarding the facilities but Acorn about the dinning room and lounge are. Was never informed that you need to pay and book to use. I particularly asked if it’s something we can just organise and use as long as no one else is using it. So for small spontaneous gathering it’s not really suitable which for me is very important as I barely know what I’m doing the next day.

How has the building management responded to any problems or issues you have raised:

Some issue but I have not raised yet so can’t comment.

Please tell us what you like and dislike about this area:

Bars, restaurants, and Waitrose within a literal 2 minute walk from the property. East Croydon station is a 30 second walk across the road. Still cannot get over the quality of apartment, and the attention to detail in both our flat and the additional amenities. I never write reviews and quite honestly, I know I can be a nightmare when it comes to personal high standards, but if you’re thinking of living here… don’t waste any time. You won’t find better in this location, and the building and staff far exceed locations in London. I think this might have something to do with Ten Degrees trying to welcome more people from central London and upscale the reputation of Croydon … which has definitely worked considering I’ve been convinced!

Only real downsides are parking (Not a surprise – this is literally every new build in a high traffic location) and the lack of options when it comes to personalising your apartment. Art makes a home for me but Ten degrees has a strict “no nails” rule and this is even if you want to have someone profressionally fill the holes at the end of your tenancy. This was a real bummer as I have a large art piece that weighs more than 7kg that I’ve had to put in storage – command strips won’t work. I wish they could rethink this, as more and more people after the pandemic see the importance of making a rental, feel like more like home. All my previous developments have allowed me to do this.

Please share one thing (or more) which you wish you had known before you moved in:

That the gym is no longer on a “bookable” system. They implemented this as part of Covid procedure and removed it a week before I came. Think they should reintroduce this as more tenants come in and things get a lot busier with limited equipment (FYI for my fellow gym enthusiasts they have a squat rack, quad machine and free weights!)

How has the building management responded to any problems or issues you have raised:

Concierge team feel like a mixture between friends and hotel staff. Cannot believe their attention to detail and how accommodating they are. My parents came over to help for the move and it was literally the first thing they noted. Maria and Camilla were impeccable in my move in process and went above and beyond with my ad hoc requests.

Please tell us what you like and dislike about this area:

The best location for lots of different restaurants which I absolutely love!

Please share one thing (or more) which you wish you had known before you moved in:

Have a look around – I done it when I moved but it’s amazing

How has the building management responded to any problems or issues you have raised:

They’ve tried to help instantly and seems like they’d bend over backwards to help tenants

Please tell us what you like and dislike about this area:

We are outside East Croydon station, Boxpark and a tram stop, do not hear too much from the street when the windows are closed, and any issues in the building or in front of it are promptly resolved by the fantastic security team, in particular Mo and Jordan, both of whom are amazing! Two weeks in and apart from not being able to park in the building due to lack of availability of spaces, we are happy as Larry!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing – the viewing was very thorough and the staff point out everything up front.

How has the building management responded to any problems or issues you have raised:

Within 24-48 hours with two technician visits after the first failed to resolve the issue.

Please tell us what you like and dislike about this area:

The area is great – literally 30 seconds walk to the station, and loads of shops and restaurants right outside. It’s a bit noisy, but to be expected on high street next to the station and box park.

Please share one thing (or more) which you wish you had known before you moved in:

The process to set up the internet could have been more streamlined and clear.

How has the building management responded to any problems or issues you have raised:

Responses to issues have been super quick and thorough.

Please tell us what you like and dislike about this area:

The available local businesses that offer food, etc are great, the transport links are amazing but the Box park being so close is a little loud (being so close to it). I wish there were more available spots for parking, but aside from that it’s great.

Please share one thing (or more) which you wish you had known before you moved in:

The one thing good to have known would be more regarding the finer details regarding available utility providers and the prices/packages available such as the internet (You only have the option of using Glide, but we’d have like to have known the speeds/prices before moving in).

How has the building management responded to any problems or issues you have raised:

All building management staff (both evening and day staff) have been knowledgable, friendly and super helpful with every interaction, even with issues we’ve raised or queries we’ve had.