Sugar House Island, E15

Please tell us about the good and bad aspects of living in your local area:

Avoid at all cost. Between sewage leaks, heating issues, water outages with the constant rent increase… just find somewhere else to live

How has the building management responded to any problems or issues you have raised:

Very poorly. In a month I stayed 12 days without heating!

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how bad the property was! I wish I knew that the 24/7 security was only a way of trapping people to sign in.

Please tell us about the good and bad aspects of living in your local area:

Pros: Close to Tesco The area is generally safe. You won’t find many louts in the area. Close to the Pudding Mill Lane Station and Stratford Station. There is a bar (Jim & Tonic) and a market

How has the building management responded to any problems or issues you have raised:

See above. The way they dealt with issues leaves a lot to be desired.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing that I can think of. But maybe it should be about the abysmal property management.

Please tell us about the good and bad aspects of living in your local area:

Close to Tesco superstore and also has its own grocery / convenience shop. Also have access to underground storage unit and roof terrace however parking is expensive and you must pay every month per space. Closest station is Pudding Mill Lane 10 mins walk or Bromley-by-Bow 15 mins walk. Stratford is also close by 20 mins walk. Construction and traffic noise is low. Bins directly outside buildings attract many flies when opened.

How has the building management responded to any problems or issues you have raised:

Maintenance requests take a long time be actioned. Sometimes over 1 month. Was not given storage unit keys or keys for post box until around a month after moving in. Intercom is also broken at the moment and ticket has been raised but not been actioned for over a month despite following up with concierge.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that even though you are a resident you still have to pay a lot for parking and bringing your own vehicle.

Please tell us about the good and bad aspects of living in your local area:

Very quiet and safe, the community is nice, not too crowded, theres a market and parking available along with other facilities

How has the building management responded to any problems or issues you have raised:

No issues have been experiences so far, but on general enquiries the staff has been very friendly

Please share one thing (or more) which you wish you had known before you moved in:

The tube isnt that well connected and quite far to get to

Please tell us about the good and bad aspects of living in your local area:

Bad: Stations are not close to the development. Good : Nice and quite area Clean parking Big storage

How has the building management responded to any problems or issues you have raised:

Not always it’s been taken in consideration issue that’s been mentioned

Please share one thing (or more) which you wish you had known before you moved in:

Nothing actually I hope that a gym will be add to the development soon