Category Scores
Stone Studios is a development by Telford Homes consisting of 1, 2 and 3 bedroom apartments. Located in Hackney, Stone Studios is a 2 minute walk from Hackney Wick station. Furthermore, Stratford is only 2 minutes and Kings Cross is 20 minutes away by train. Additionally, residents at the development benefit from amenities such as a 12-hour concierge, bike storage, communal courtyards and car parking.
Stone Studios, E9 Reviews
Write a Review Upload PhotosPremium built flat with lots of space
Really premium feel and design. Lots of nice finishing touches and great shared spaces. Feel really lucky to live here. The bedrooms are massive, we have two balconies with ample
Space and a really nice sturdy design. The bathrooms look great and have been a dream to maintain and clean.
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Love living here, great flat in a really cool area with lots to do and right next to beautiful canals.
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I didn’t realise how great Hackney Wick was as an area, it’s just been a massive bonus.
How has the building management responded to any problems or issues you have raised:
R&R are the only bad thing about the property, however the concierges are excellent
We love our new home, loads of space and light
We love our new home, loads of space and light. 7 months in, quite few things are not working well. From velux windows to building boilers breaking down. Cleaning of external windows hasn’t happened in over a year despite paying service charge on time
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The location is great, the building blends with Hackney Wick industry and arty scene. Local enterprises, music and food. The big criticism is the cleanliness of the are. After Thursday, Friday and Saturday, the streets can be quite messy.
Please share one thing (or more) which you wish you had known before you moved in:
How expensive the service charge and bills would be
How has the building management responded to any problems or issues you have raised:
Slowly to the majority of the snagging reported at the beginning. Very expensive service charge
Manager Response
We’re so happy to hear that you’re enjoying your new home at Stone Studios. We hope you’ve been loving exploring all of the fantastic restaurants, cafes and green spaces right on your doorstep. If you have any questions, please don’t hesitate to get in touch with our site team.
Great build, amazing concierge, lovely area, bad management
Excellent quality build, good insulation and sound proofing. Aesthetics are great and massive terrace. Concierge are fantastic. Truly amazing. Other than Concierge, management company is awful – not at all client service driven, clunky, not responsive.
Please tell us what you like and dislike about this area:
The local area is excellent. Buzzing and vibrant, which comes with noise, however this is to be expected.
Please share one thing (or more) which you wish you had known before you moved in:
It would have been good to know who the management company would be, as Rendall & Rittner are the least client friendly management company I’ve ever dealt with.
How has the building management responded to any problems or issues you have raised:
Much of the time. Often this hasn’t been satisfactory.
Manager Response
Hi Adam. Thank you for taking the time to review Telford Homes at Stone Studios and we are delighted that you are happy with your apartment. We’re sorry to hear that you have experienced issues with our management team. We have contacted the team to pass on your feedback and ensure these problems are dealt with efficiently in the future.
Great flat, shame about building management
I like our flat and we seem to have had fewer problems with it than others in the building. We’ve had minor things needing fixing, some of which are a bit concerning that they’ve given out after less than a year of living here (window locks, toilet, front door lock) but they have been promptly addressed. The building itself though is a different story – there are major issues due to shoddy building work (leaking roof and poor waterproofing in general, no window cleaning because of faulty rooftop equipment, constantly failing intercom system, communal boiler issues) but Telford/R&R seem to feel absolutely no sense of urgency in getting them sorted before our warranty expires. Funny that.
Please tell us what you like and dislike about this area:
Great sense of community. Good selection of bars and restaurants, although the cost-of-living crunch has already forced a few to shut down and I suspect more will follow. The Overground continues to be abysmal, with constant delays, cancellations and months where it’s closed every weekend for maintenance. Area generally feels safe, and street noise after the bars close isn’t as bad as I thought it would be, but it can be disruptive some Friday/Saturday nights (especially in summer).
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Hackney Wick is a great community – for the first time in the 12 years I’ve lived in London, I’ve made local friends and am friends with my neighbours.
The boiler will break down more times than you would think possible within its first year of use.
How has the building management responded to any problems or issues you have raised:
About the flat, yes. About the building, constant fobbing off and delays.
Manager Response
Hi Lee, e’re so happy to hear that you’re enjoying your new home at Stone Studios. We hope you’ve been loving exploring all of the fantastic restaurants, cafes and green spaces right on your doorstep. We’re sorry to hear that you had some snags with the design of your apartment. We believe these have now been rectified however if this is not the case, do get in touch with the management team who will ensure it is dealt with efficiently.
Overall all is positive so far
Overall all is positive so far. The building and property management and general service and customer care I have received has been excellent. Happy with the workmanship and communication during the purchasing process and a very little snagging to report.
Please tell us what you like and dislike about this area:
I love the local bars and restaurants, it is located in the heart of Hackney Wick which offers a host of local amenity, such as cafes, bars, shops.
Please share one thing (or more) which you wish you had known before you moved in:
To have more details about the building that will be in-front of my flat.
How has the building management responded to any problems or issues you have raised:
They responded to emails quite quickly generally and issues were resolved.
Manager Response
Hi Harry, thank you for taking the time to review Telford Homes at Stone Studios and we are delighted that you are happy with your apartment. Please do not hesitate to contact us with any queries or questions.
Design and building is beautiful
Design and building is beautiful. The property management team are usually responsive and helpful with a quick turn-around. Couple of negatives: currently is we are yet to have our windows cleaned. This is supposed to be every 6 months, it’s been 14 months. Disappointing that some local cafes etc. are not moving into the ground floor and it remains empty. Also, I was told I can get a parking space: it’s been 14 months and I still do not have an allocated spot and there is multiple empty spaces not used.
Please tell us what you like and dislike about this area:
Area is great; Hackney Wick is very up & coming! Safe, friendly neighbours. Great local food (this needs to be protected)
Please share one thing (or more) which you wish you had known before you moved in:
Reviewing future building projects in the area and making sure it won’t block your view and light in the future
How has the building management responded to any problems or issues you have raised:
Yes, they are usually very quick and responsive. For example, fixing some tiles in our en-suite or fixing some window latches.
Everything you could need as a first home
Telford Homes have delivered a quality development, with everything you could need as a first home, whilst balancing affordability against facilities. The development offers concierge but no other resident amenity, which I find a more flexible and affordable solution to unnecessary service charges. The apartment itself has been delivered to a very high standard, with very few snags picked up when I moved in. Sadly, first-time buyers are often perceived as ‘cheap’ housing, forgetting that we’re paying c. £500,000 for a one bed apartment. Telford seem to have delivered on quality however, with items such as underfloor heating, fully tiled bathrooms and Bosch and Siemens appliances.
Please tell us what you like and dislike about this area:
Stone Studios is located in the heart of Hackney Wick which offers a host of local amenity, such as cafes, bars, shops and a Michelin start restaurant. Transport is also another bonus with direct links into Stratford, or up to Highbury & Islington for the Victoria line.
Please share one thing (or more) which you wish you had known before you moved in:
I would advise, take your time to understand what you are buying and what you are getting for the money. The other scheme I was considering would have cost me a further £150pcm in service charge for the use of a gym. Things you don’t consider at the time, until you come to mortgage affordability and the banks certainly do!
How has the building management responded to any problems or issues you have raised:
I haven’t raised any issues to date but the hot water did kick-out o the first week the block completed. Telford were straight over and it was back up and running 4 hours later.
Manager Response
Hi Jack, we’re so happy that you’re pleased with your new home. Thank you for leaving a review – and we hope you continue to enjoy all that the development and the fantastic Hackney Wick area have to offer.
Overall positive, some room for improvements
The development seems to use good quality materials overall. Happy with the workmanship and communication during the purchasing process and very little snagging to report. Some of the design decisions could have been better thought through and I was given no flexibility to change things during the development which was a little frustrating
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My area is great, a lot of bars and restaurants but almost no shops. Hackney Wick has a heavy concentration of new builds which don’t seem to be bringing in many ground floor business and risk over indexing on residential space without providing the detail needed to create a proper neighbourhood. I’m quite concerned it risks turning into the East Village which feels void of life…
Please share one thing (or more) which you wish you had known before you moved in:
The noise from the street of pedestrians is quite loud. My balcony received a lot of shade from nearby balconies above me.
How has the building management responded to any problems or issues you have raised:
They responded to emails quite quickly generally and issues were resolved. Some questions went unanswered
The flat is extremely easy to live in and everything works as you would expect
The building / property management and general service and customer care received has been excellent. Nigel from Telford Homes is always on hand for the silliest questions eg. How do you turn the heating down, and Dave and June on concierge are always in a good mood!
The flat is extremely easy to live in and everything works as you would expect. It is a really easy flat to clean.
Please tell us what you like and dislike about this area:
Lively and friendly part of Hackney with lots going on around the area. Plenty of bars, food stalls, canal walking, shopping centres at your doorstep!
One negative would be the local overground service, although on your doorstep, often it is closed at weekends.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing! Just impressed with how smooth the whole process has been.
How has the building management responded to any problems or issues you have raised:
Yes they have been great at answering all my questions with a quick turnaround
Great place
Great development, looks good and is finished nicely. Would recommend to others, the communal space is good and Telford have been very good at sorting things including issues with any fixtures and cosmetic stuff. The service is great and would buy again
Please tell us what you like and dislike about this area:
Great area
Please share one thing (or more) which you wish you had known before you moved in:
Nothing
How has the building management responded to any problems or issues you have raised:
They have responded ti all issues in a very timely manner
Resident photos
