Probably the main negative aspect about the flat I would say would be the fact there isn’t a door between the lounge/kitchen and the three bedrooms – a simple door, while slightly breaking up the open plan feel of the flat, would help tremendously to reduce noise when you’re trying to sleep and others are watching TV or hosting friends in the lounge as I find the noise really caries from the lounge/kitchen into the bedroom (and I’m in the bedroom furthest from the lounge). This being said, the noise insulation in the individual bedrooms is very good, rarely can hear anything when others are making noise in their bedrooms.

The only other minor niggle is that sometimes you do have to wait a little while for the lifts, this was exacerbated when one of the two lifts broke down and took a number of weeks to be fixed.

Please tell us what you like and dislike about this area:

With Crossharbour DLR stop literally right on our doorstep getting around London is extremely easy and convenient. There is only one large supermarket (Asda) that is close but there is two convenience shops (Tesco Express and Co-Op) within a short walk. Probably the only downside would be the noise from the DLR but it’s a trade off with living so close too it and is well worth it for the convenience.

Please share one thing (or more) which you wish you had known before you moved in:

The information about the heat network!

It wasn’t explained properly too us and one day we woke up without any hot water and had no idea what to do, we thought the boiler might be broken not realising we’d just run out of credit and took quite a few hours of totally confused research to realise. None of the three of us had lived in an apartment building before so didn’t know what a heat network even was and just assumed because we payed our electricity bill this would cover hot water and heating.

How has the building management responded to any problems or issues you have raised:

I haven’t had to reach out to the tenant management company very often but haven’t found that they’ve been very professional or helpful and given the significant amount of rent we’re paying would have expected a slightly more professional service, it’s not a major gripe but could be better.

However, the building is almost entirely glass and has no air conditioning except for the top few floors. This means that with the windows closed the temperature inside our flat quickly reaches over 35 degrees centigrade even on an autumn day. Of course, we could open the windows but the noise outside is simply unbearable. In particular the Jubilee line trains are very noisy and pass by non stop at a rate of 1 per minute. So you constantly face the choice of either sweltering in the heat or being bombarded with noise.

We also have problems with smoke smells inside our flat. Nobody has ever smoked in here, but the smell of cigarettes comes through from the neighbour’s flat. It appears to be coming through the bathroom wall.

If you are thinking of buying a flat here to rent out then fine. If you are thinking of buying to live in then I’d strongly advise that you don’t.

Please share one thing (or more) which you wish you had known before you moved in:

If you are doing a viewing here then pay attention to the noise level and think about how much sun your flat will get. If it has a sunny aspect then you are going to roast.

Please tell us what you like and dislike about this area:

Like – Close to work, so its convenient.
Dislike – Not the best views whilst walking around e.g greenery.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that Canary Wharf is actually 25 mins away instead of 10 mins as advertised.

Please tell us what you like and dislike about this area:

While the area is is fantastically diverse, and has so many independent businesses and good nightlife, the area has A LOT of drawbacks. It is very noisy (especially at night), it’s quite dirty and grubby, often has broken glass in the street, frequently damage to parked cars, and it’s not the safest place

Please share one thing (or more) which you wish you had known before you moved in:

Concierge service has too much power, dictating what they will and won’t d0, and placing unnecessary restrictions. Also not enough car park spaces, and no guest spaces.
Expensive bills too…

Are there any facilities you would like added, or that you have but do not use:

Don’t use the conciege as much now, they have really come up short
Tom.mirnezami@Hotmail.Co.uk