Paradise View, B1

Please tell us about the good and bad aspects of living in your local area:

Perfect location for me. Easy commute to work and train station by foot. Located in the city centre but still very peaceful with minimal noise. The residents are really wholesome and welcoming. And, Ahmed is amazing at making you feel settled and hosts amazing events (some recent ones were Halloween, Mindful session & Games night).

How has the building management responded to any problems or issues you have raised:

Solved very quickly and efficiently with minimal intervention.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t realise there is a Budgens downstairs and they offer a discount if you are a resident at Paradise View.

Please tell us about the good and bad aspects of living in your local area:

Central location Easy acyto high street and trains A bit noisy sometimes in the night Hard for taxis to pick up

How has the building management responded to any problems or issues you have raised:

I have not used the service so far. However regular programmed maintenance takes place

Please share one thing (or more) which you wish you had known before you moved in:

I feel safe in the building, good overall cleaning standards

Please tell us about the good and bad aspects of living in your local area:

Paradise forum is close to transport links in Birmingham, local shops, restaurants, bars and open spaces. There's minimal anti social behaviour and triple glazed windows block out traffic noise.

How has the building management responded to any problems or issues you have raised:

Fast and efficient responses to any reports or issues.

Please share one thing (or more) which you wish you had known before you moved in:

Theres a rooftop with a 360 view of birmingham city centre where you can see sunrise and sunset or even social gatherings and speakers for music

Please tell us about the good and bad aspects of living in your local area:

The location of the apartment is great. It is so close to the shops as well as links to public transport, but the area is still relatively quiet which is nice.

How has the building management responded to any problems or issues you have raised:

Any issues I've had have been dealt with in both a friendly and professional manner

Please share one thing (or more) which you wish you had known before you moved in:

No, everything was clearly explained when viewing.

Please tell us about the good and bad aspects of living in your local area:

Living in the area is great. There is a train station less than 10 minutes away and really good transport links for tram, bus, bike and walking. Loads of restaurants are nearby and deliver to the development. Living on this street is a little difficult with the construction as sometimes it's really loud but the flats are really well sound proofed. It is just annoying when you can't open the window because it is so loud. There are a lot of unhoused people that are in the centre so sometimes there are people in need outside the development. They are just people who are relatively harmless but it can scare people who are not expecting it.

How has the building management responded to any problems or issues you have raised:

Any maintenance problems are dealt with as fast as possible as we can report this through the app. Any emails sent to the 2 people on site take longer to get back to and I had to chase for queries that I had sent because they took so long.

Please share one thing (or more) which you wish you had known before you moved in:

They told me that the gym was going to be done and available to use in the first 2 months that I had my tenancy. They had assured me and convinced me to choose that place to live as the gym was included in the rent. It was not until a year in that the gym was made and you have to pay extra for membership, it is not included as advertised. I wish I knew this was going to be the case as then I would not have chosen here to live. When I raised the issue of false advertising, I was denied any compensation. I was also promised in the job advert and by the agents that there would be a rooftop terrace that we had access to with furniture. I again, did not have access to this until months into my tenancy and even then it took almost a year for there to be furniture up there.