Please tell us about the good and bad aspects of living in your local area:

The location is excellent 10 min walk in one direction you are in the city center with all shops and restaurants, 10 min walk in the other direction you are in the middle of the nature along the river.

How has the building management responded to any problems or issues you have raised:

They have being responding quickly and accommodated are special requests

Please share one thing (or more) which you wish you had known before you moved in:

The number of restaurant you can reach walking is very large!

Please tell us about the good and bad aspects of living in your local area:

A sense of belonging, neighbors looking out for each other, and local events that bring people together. Easy access to shops, schools, healthcare, and public transport. Park nearby where you can relax and exercise.

How has the building management responded to any problems or issues you have raised:

Yes - regarding hot water issue last month Also prompt fixes around the communal area such as foots and lifts, always kept clean and tidy.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving into The Locks is that while the facilities and location are excellent, the recycling system isn’t as well-organised as I expected. It would have been helpful to know in advance that recycling collections are limited, so I could plan around it.

Please tell us about the good and bad aspects of living in your local area:

Living in the area is great. There is a train station less than 10 minutes away and really good transport links for tram, bus, bike and walking. Loads of restaurants are nearby and deliver to the development. Living on this street is a little difficult with the construction as sometimes it's really loud but the flats are really well sound proofed. It is just annoying when you can't open the window because it is so loud. There are a lot of unhoused people that are in the centre so sometimes there are people in need outside the development. They are just people who are relatively harmless but it can scare people who are not expecting it.

How has the building management responded to any problems or issues you have raised:

Any maintenance problems are dealt with as fast as possible as we can report this through the app. Any emails sent to the 2 people on site take longer to get back to and I had to chase for queries that I had sent because they took so long.

Please share one thing (or more) which you wish you had known before you moved in:

They told me that the gym was going to be done and available to use in the first 2 months that I had my tenancy. They had assured me and convinced me to choose that place to live as the gym was included in the rent. It was not until a year in that the gym was made and you have to pay extra for membership, it is not included as advertised. I wish I knew this was going to be the case as then I would not have chosen here to live. When I raised the issue of false advertising, I was denied any compensation. I was also promised in the job advert and by the agents that there would be a rooftop terrace that we had access to with furniture. I again, did not have access to this until months into my tenancy and even then it took almost a year for there to be furniture up there.

Please tell us about the good and bad aspects of living in your local area:

Great location in city centre.Sainsburys literally over the road,good selection of local pubs,bars & restaurants within walking distance. Easy to get an Uber if required. Secure underground parking for an additional nominal fee.

How has the building management responded to any problems or issues you have raised:

Always found Courtney & Steve to be approachable,friendly & professional.

Please share one thing (or more) which you wish you had known before you moved in:

Bills really economical. Never had any issues with appliances. There can be traffic noise...but to be expected in city centre on the ring road!

Please tell us about the good and bad aspects of living in your local area:

Location is very good and convenient. However, the rent is slightly high. However there are no parking facilities which will not be a good thing for drivers.

How has the building management responded to any problems or issues you have raised:

I have asked some questions via email but not very responsive. I always need to get downstairs to speak with him face to face but it was challenging for me as I work from 8-6pm.

Please share one thing (or more) which you wish you had known before you moved in:

having a clear price list will be very helpful before moving in.