One Canalside, CM2

Please tell us about the good and bad aspects of living in your local area:

• Perfect location close to city centre • Walking distance to the train station • Lovely to be by the canal

How has the building management responded to any problems or issues you have raised:

I haven’t experienced an issue yet but staff were quick to answer emails when I was going through the application process

Please share one thing (or more) which you wish you had known before you moved in:

I haven’t got a pet yet but it’s good to know that pets are allowed

Please tell us about the good and bad aspects of living in your local area:

Expensive overground parking with constantly broken gates. The area is noisy due to gas pipes works in the last 9 months.

How has the building management responded to any problems or issues you have raised:

They tried to ignore the issues first till we chased them a few times. Even when they promised that they will fix/send an engineer, they kept silent afterwards till you chase them again. Issues could have been fixed in days often get unresolved for months.

Please share one thing (or more) which you wish you had known before you moved in:

Awful property management and poor building quality

Please tell us about the good and bad aspects of living in your local area:

Being so close to the city centre is very convenient as everything you need is just a short walk away.

How has the building management responded to any problems or issues you have raised:

They are quick to respond and very helpful if there are any questions.

Please share one thing (or more) which you wish you had known before you moved in:

The staff were very informative so I knew everything before moving in.

Please tell us about the good and bad aspects of living in your local area:

The location is excellent 10 min walk in one direction you are in the city center with all shops and restaurants, 10 min walk in the other direction you are in the middle of the nature along the river.

How has the building management responded to any problems or issues you have raised:

They have being responding quickly and accommodated are special requests

Please share one thing (or more) which you wish you had known before you moved in:

The number of restaurant you can reach walking is very large!

Please tell us about the good and bad aspects of living in your local area:

This part is very good..nothing to be concerned about. Parking availability good but need to maintain the door.

How has the building management responded to any problems or issues you have raised:

No.I m living in flat 16 barge house. Maintenance is poor. I reported about toilet wall dam issue but for a long time no response. Before us the toilet lock was not working but no one cares. Bedroom doors are without grip. Kitchen hood no maintaining. Corridor outside light is not working. Everything was reported mailed but no response.

Please share one thing (or more) which you wish you had known before you moved in:

It's good to stay here coz the building is really living friendly