North Kensington Gate, NW10

Please tell us about the good and bad aspects of living in your local area:

Sometimes there are issues with hot water but it has been quickly resolved. I don’t hear any traffic as the windows are very good. There is no free parking.

How has the building management responded to any problems or issues you have raised:

Yes. All reported issues have been resolved to excellent standards

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about AWOL earlier . No complaints to raise.

Please tell us about the good and bad aspects of living in your local area:

Very quiet place; people at the reception are always nice and kind, presente 7/7 and 24/24. They are amazing. AWOL people are very nice; they understand all your needs and they try their best to make feel good and welcoming.

How has the building management responded to any problems or issues you have raised:

They respond very quickly and are ready to listen to your issues. They are ready to fix any problem as well.

Please share one thing (or more) which you wish you had known before you moved in:

Nono, because AWOL, especially Dolan was clear and showed all the matters.

Please tell us about the good and bad aspects of living in your local area:

It is a very convenient location for me as it's very close to my work place. However as the area is still developing there's not much around. Especially in terms of groceries, nothing is close so I get online deliveries to my place. On the bright side there is a bus stop right outside the building, so you can easily get public transports.

How has the building management responded to any problems or issues you have raised:

When I first moved in I didn't have hot water but the maintenance team responded quickly and fixed everything within a day

Please share one thing (or more) which you wish you had known before you moved in:

Big cemetery outside... if you're a very spiritual person you might not get used to it. However, a nicer way to see it is that you'll have a very quiet neighbourhood. Personally I got used to the graves very quickly and I like the view on the London skyline.

Please tell us about the good and bad aspects of living in your local area:

We are very lucky to have WestField on our doorstep which is very convenient and a great place to meet and socialise with friends. Transport links are very good buses 2 minutes from the building and the tube station a 10 minute walk making travel very easy. I watched the development go up as I drove past most days and very happy with the end result. The street is very busy no parking directly outside but there are parking bays further up the road and a monitored car park nearby. The bin collection area is very clean and organised. It would be useful and convenient to have a mini supermarket and maybe a coffee shop on the premises. I haven’t seen or heard of any anti social behaviour so far and I’m looking forward to being on the balcony in the summer!

How has the building management responded to any problems or issues you have raised:

Very responsive I had a problem with my en suite shower when I moved in and because of the Christmas holidays I had to wait to get it sorted But it was rectified straight after and I have not had any problems since and I am happy.

Please share one thing (or more) which you wish you had known before you moved in:

Minimal noise which of course you don’t know about until you actually move in - but no disturbance from any neighbours apart from some door slamming late at night.