Company
Website: awol.co.uk
No. of developments: 2
- Development locations: West London, North West London
HomeViews Awards
Awards displayed are those earned by the Company in the past 24 months
1 Management Awards
1 Excellence Awards
1 Design Awards
1 Facilities Awards
1 Location Awards
1 Value Awards
Company
Website: awol.co.uk
No. of developments: 2
Development locations: West London, North West London
HomeViews Awards
1 Management Awards
1 Excellence Awards
1 Design Awards
1 Facilities Awards
1 Location Awards
1 Value Awards
Developments by AWOL
Viewing 1-2 out of 2

One West Point, W3
Award winner 2025
4.62
(52 reviews)
Ranked 4th out of 14 in Acton

North Kensington Gate, NW10
4.57
(3 reviews)
Page 1 of 1
See how residents rate developments by AWOL
Some reviewers were offered an incentive for an honest review, regardless of rating
Developments by AWOL
Experience
4.6
Value
4.5
Location
4.6
Facilities
4.3
Management
4.5
Design
4.7
Viewing 1-5 out of 55
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Letizia DM (Tenant)
Verified Resident
North Kensington Gate, NW10
Jun 2026
AWOL properties and flats: extremely recommended!
Letizia DM (Tenant)
Verified Resident
North Kensington Gate, NW10
Jun 2026
Please tell us about the good and bad aspects of living in your local area:
Very quiet place; people at the reception are always nice and kind, presente 7/7 and 24/24. They are amazing. AWOL people are very nice; they understand all your needs and they try their best to make feel good and welcoming.
How has the building management responded to any problems or issues you have raised:
They respond very quickly and are ready to listen to your issues. They are ready to fix any problem as well.
Please share one thing (or more) which you wish you had known before you moved in:
Nono, because AWOL, especially Dolan was clear and showed all the matters.
Manager response
Hi Letizia, Thank you so much for your 5 star review of North Kensington Gate!! We are delighted to hear that you find your apartment comfortable and the environment relaxing. We have worked hard on building a development where residents feel happy and relaxed and it's great to hear your positive words about being an AWOL resident here! Thank you also for your kind words about the team and for highlighting Dylan as being particularly helpful, I will be sure to let him know! If you need anything during your time at North Kensington Gate, don't hesitate to get in touch with the AWOL team. Many thanks, Team AWOL
Posted by
Felicity Young, Head of Group Brand & Communications
Jun 2026
Barry Collins (Tenant)
Verified Resident
One West Point, W3
Apr 2026
Lovely Place To Live
Barry Collins (Tenant)
Verified Resident
One West Point, W3
Apr 2026
Please tell us about the good and bad aspects of living in your local area:
Good location to get to places… but not much around in walking distance… but the area is developing. It’s good that the tube station is within 1 minute walking distance
How has the building management responded to any problems or issues you have raised:
Haven’t had any issues. I lost my key one time and locked myself out another both times the staff were very available and happy to help me out promptly.
Please share one thing (or more) which you wish you had known before you moved in:
The amenities that there would be and how much extra it would cost.
Manager response
Hi Barry, Thank you so much for your thoughtful review. We are really pleased to hear that you’re enjoying the development, from the welcoming community to the cleanliness and design of the building. It’s great to receive such positive feedback about the team also — we’ll be sure to pass along your kind words. We’re glad you’re making the most of the dog-friendly environment and appreciate the artwork and photography throughout the building. Creating a space that feels both comfortable and visually engaging is something we care deeply about and have worked hard to deliver. It’s also helpful to hear your perspective on the local area. While it may still be developing, we’re pleased that the excellent transport links—particularly the proximity to the tube—are proving convenient. Thank you as well for your honest feedback regarding amenities and associated costs. We understand how important transparency is and will continue working to ensure this information is clearly communicated to future residents. Finally, we’re happy to hear that our team was able to assist you quickly when you needed help—whether it was being locked out or replacing a key. Providing responsive and friendly support is a top priority for us. We truly appreciate you taking the time to share your experience and are glad to have you as part of the community. Many thanks, The AWOL Team
Posted by
Felicity Young, Head of Group Brand & Communications
Apr 2026
Kavya D (Tenant)
Unverified
One West Point, W3
Apr 2026
Exceptional living experience with outstanding staff and prime location
Kavya D (Tenant)
Unverified
One West Point, W3
Apr 2026
Please tell us about the good and bad aspects of living in your local area:
The location is extremely convenient and well-suited for both professionals, students and visitors. The station is within easy walking distance, making commuting seamless. There is a great Asian supermarket right downstairs, along with Tesco and Sainsbury’s nearby, offering plenty of choice for daily needs. The area also has a good mix of restaurants and cafés, making it easy to step out and find something at any time. Overall, it feels safe, well-connected, and comfortable to live in, with minimal concerns around noise or accessibility.
How has the building management responded to any problems or issues you have raised:
The building management has consistently been very responsive, approachable, and solution-oriented. Any issue I’ve raised whether small, operational, or time-sensitive, has always been acknowledged and addressed promptly. Louis from the front-of-house plays a key role in this; he is always present, approachable, and ensures that concerns are not just heard but followed through efficiently. Beyond general support, he has also been very helpful in guiding residents with things like gym access, memberships, and related queries, making the process seamless.
Please share one thing (or more) which you wish you had known before you moved in:
Due to its location along a main road, there can occasionally be some noise during late evenings and at night, particularly during busier hours.
Manager response
Dear Kavya, A huge thank you for your lovely review, we are delighted to hear you are enjoying living at One West Point and I shall be sure to pass your kind words onto the team also. We can't thank you enough for being part of the AWOL community here at One West Point, and if you need anything at all going forward don't hesitate to get in touch! Many thanks again, Team AWOL
Posted by
Felicity Young, Head of Group Brand & Communications
May 2026
Jordan W (Tenant)
Unverified
One West Point, W3
Mar 2026
Great development
Jordan W (Tenant)
Unverified
One West Point, W3
Mar 2026
Please tell us about the good and bad aspects of living in your local area:
A good variety of shops and Westfield nearby Also options in the building such as Tian Tian and Miame cafe
How has the building management responded to any problems or issues you have raised:
Quick action reasonable solution always responsive
Please share one thing (or more) which you wish you had known before you moved in:
Nothing was a surprise everything as promised all great
Manager response
Many thanks for your lovely review Jordan, and we are so happy to hear that you are enjoying living at One West Point!! If there is anything you need during your tenancy with us do not hesitate to contact a member of the AWOL Team.
Posted by
Felicity Young, Head of Group Brand & Communications
Apr 2026
Pav S (Tenant)
Unverified
One West Point, W3
Mar 2026
Legacy Point would reccomend
Pav S (Tenant)
Unverified
One West Point, W3
Mar 2026
Please tell us about the good and bad aspects of living in your local area:
Area is well connected, clean and tidy. There is unfortunately a lot of construction going on due to HS2.
How has the building management responded to any problems or issues you have raised:
Yes they have responded promptly and with good effect.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing really, everything was clearly advertised.
Manager response
Dear Pav, Thank you so much for your kind review and your 5 stars, that means so much to us! We are really pleased to hear that you are enjoying living at One West Point and that the team have been on hand and responsive for anything you that need. We are also delighted to hear that the apartment is comfortable and you like the design, and we hope you enjoy all the amenities on offer at the development. If you need anything please do not hesitate to get in touch. Many thanks, Team AWOL
Posted by
Felicity Young, Head of Group Brand & Communications
Apr 2026
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews



