Please tell us about the good and bad aspects of living in your local area:

It's very convenient for public transport( trains) especially and having a small Tesco 1 min walk away. The only annoying thing is the parking and even when friends come and drop something , they get a ticket for just waiting for 5 mins outside, even though they are in the car. the ticket people are not genuine.

How has the building management responded to any problems or issues you have raised:

Yes, they always willing to help no matter what.Louis at the front Desk always going an extra mile to help me and from observing he treats everyone the same ( well mannered). In the past, the front desk weren't as helpful as him. I'm happy with the level of service it has drastically improved.

Please share one thing (or more) which you wish you had known before you moved in:

The tenants are well respectful, and the community and transport links, I would 100% recommend, the only bad thing is the prospect of the building that was sold 3 years ago ( just a bit disappointed)

Please tell us about the good and bad aspects of living in your local area:

The location is great, very close to the underground station and shops. Would definitely recommend it

How has the building management responded to any problems or issues you have raised:

They’ve been very responsive and resolved all issues promptly

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. I saw everything in the viewing and asked questions accordingly

Please tell us about the good and bad aspects of living in your local area:

Good - the vibrancy of living in Icon Tower. The place is well connected on the Circle Line and Elizabeth Line

How has the building management responded to any problems or issues you have raised:

We haven’t had any problems that have arisen, but I understand they are very proactive.

Please share one thing (or more) which you wish you had known before you moved in:

Do not worry - it is a well managed development. We have enjoyed it.

Please tell us about the good and bad aspects of living in your local area:

Amazing location, Tesco and Sainsbury are just a 3-minute walk away. Access to both Elizabeth and Central lines makes getting around London so much easier.

How has the building management responded to any problems or issues you have raised:

Yes, all recommended repairs have been attended to whilst we've been here. The FixFlo app works well, and the response times are good.

Please share one thing (or more) which you wish you had known before you moved in:

Wish my kids were granted access to the gym at the age of 15, instead of 16.

Please tell us about the good and bad aspects of living in your local area:

Amazingly close to the tube, super quick links to central, I do think a few more shops could be in the area but I think that will come with time

How has the building management responded to any problems or issues you have raised:

I have a say how amazing the concierge team is, especially Louis. He is so hardworking, kind and professional. He always has a smile on his face, he is always helping me out if I am carrying heavy boxes/suitcases and is always going above and beyond to give amazing service. The first thing I noticed when I moved in was how he knew each and every resident by name. You can tell he takes pride in his job and that is to be respected! Louis for employee of the month or a pay rise!! Mustafa from the mail room also has been so helpful with all my packages and putting them all together so it’s easier for me to collect/he always offers to help carry things to the lift for me. A really fantastic team working here and it really does make the experience here!

Please share one thing (or more) which you wish you had known before you moved in:

Everything has been great, feel like I’m living at a hotel: