AWOL

AWOL pride themselves in exceptional customer service and great value for money, whilst creating an environment you want to live. AWOL offers the opportunity to be part of a like-minded community, where everything is taken care of and it's all on your doorstep.

AWOL

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Company

  • Website: awol.co.uk

  • No. of developments: 1

  • Development locations: West London

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    Developments by AWOL

    Viewing 1-1 out of 1

    Development image of AWOL at One West Point - Rental Only, W3
    Rental Only

    AWOL at One West Point - Rental Only, W3

    4.38

    (18 reviews)

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    Page 1 of 1

    Latest Reviews

    4.38

    18 total reviews

    Stats

    Overall

    4.28

    Facilities

    3.67

    Design

    4.44

    Location

    4.44

    Value

    4.17

    Management

    4.11

    Viewing 1-5 out of 18
    Great property! Lovely Location and amenities!

    Hamza R (Tenant)

    Verified Resident

    AWOL at One West Point - Rental Only, W3

    Jul 2024

    The property is great. There’s a 24/7 concierge at the reception always there to help. All parcels go to the parcel room downstairs and you always get an email when you have a new parcel. There’s an onsite gym as well as communal gardens and a communal root top at the 12 floor.

    Please tell us about the good and bad aspects of living in your local area:

    The area is developing as we speak, there are new shops and stores opening every other month, along with major new residential buildings. Local shops include Tesco, Sainsbury's and Tian Tian Market. Transport links are great with North Acton Central Line station just 2 mins walk away, 18-20mins to central london; as well as Acton Mainline Elizabeth Line station around 12-15 mins walk away. Parking is a bit of a problem in the area with no on street parking, the only parking is the underground allocated parking which has a long wait list.

    How has the building management responded to any problems or issues you have raised:

    They’re always quick and efficient to respond. Repairs and maintenance for fixtures and fittings is done promptly.

    Please share one thing (or more) which you wish you had known before you moved in:

    Availability of parking is a bit of a pain. We’ve been on the waiting list for a couple of months with no end in sight!

    4

    Facilities

    5

    Design

    4

    Location

    5

    Value

    4

    Management

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    Review image for review 9ccf8106-5591-419f-bbed-1f5b9c6adc67
    Review image for review 9ccf8106-5591-419f-bbed-1f5b9c6adc67

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    Great Building and Team

    Stefan D (Tenant)

    Verified Resident

    AWOL at One West Point - Rental Only, W3

    Jul 2024

    I have lived at the building just under 3 years and have enjoyed it with minimal complaints from myself. The gym has finally been built, which was a facility promised from when I moved in, however, the additional ones look like they won’t be happening. The team who look after the property are great, no complaints at all.

    Please tell us about the good and bad aspects of living in your local area:

    The area is very convenient for those who work in the city and enjoy getting into central quickly. The area is fairly quiet but has many facilities locally. The only bad part is the people who hang around the tube station, and the condition of the outside areas of the tube station

    How has the building management responded to any problems or issues you have raised:

    Yes, they responded very quickly and made sure we was compensated

    Please share one thing (or more) which you wish you had known before you moved in:

    Amenities, how long they would take and the realistic expectations of what would be delivered

    3

    Facilities

    5

    Design

    5

    Location

    4

    Value

    5

    Management

    Review image for review 47a1eae0-69cf-4e54-b75e-f4d22ea20096

    Great for city workers

    Stefan D-W (Tenant)

    Verified Resident

    AWOL at One West Point - Rental Only, W3

    May 2024

    The design of the building is really nice, it looks nice from the outside and makes sense on the inside. The gym has recently opened but remaining facilities are yet to be seen. The team are great, any queries get dealt with efficiently and they are always available on the other end of the phone. So, no worries from me

    Please tell us about the good and bad aspects of living in your local area:

    Area is perfect for those commuting into the city for work and has the playing field local. It does lack in terms of bars/venues within the immediate vicinity but has great transport links to get there with the central line and Elizabeth line

    How has the building management responded to any problems or issues you have raised:

    Any problems which have been raised have been dealt with swiftly and followed up on

    Please share one thing (or more) which you wish you had known before you moved in:

    The waiting time for amenities and other facilities

    4

    Facilities

    5

    Design

    5

    Location

    5

    Value

    5

    Management


    Excellent!

    Michael (Tenant)

    Verified Resident

    AWOL at One West Point - Rental Only, W3

    Apr 2024

    My development is exceptional! It offers modern amenities, lush green spaces, and a strong sense of community. The well-designed infrastructure ensures convenience, while the safety measures provide peace of mind. Overall, it's a wonderful place to live and thrive.

    Please tell us about the good and bad aspects of living in your local area:

    Vibrant community, natural beauty, excellent views but high living costs currently and traffic congestion.

    How has the building management responded to any problems or issues you have raised:

    Prompt and effective; addressed concerns swiftly!!

    Please share one thing (or more) which you wish you had known before you moved in:

    Parking availability varies, but overall no complaints here.

    5

    Facilities

    5

    Design

    5

    Location

    5

    Value

    5

    Management


    Avoid AWOL as a company and as a place they manage

    Michael S (Tenant)

    Verified Resident

    AWOL at One West Point - Rental Only, W3

    Jul 2023

    extremely disappointed with overpaying. facilities were promised in march. nothing was still done about it. Construction is not yet complete. Full of Airbnb and Bookings rentals. Building is shaking at the slightest breeze. Fittings of the windows is not complete and it whistles in the wind. AWOL team are a joke. Noone knows what is going on. No response to my emails. Property managers dont know what to do. Accounts team are useless. All they can do is chase tenants for problems due to their incompetency.

    Please tell us about the good and bad aspects of living in your local area:

    The place has a tesco and sainsburry. Dominos, Subways and Papa johns. the area is full of drug dealers and junkies. Drunk people walk around and there is garbage on the streets.

    How has the building management responded to any problems or issues you have raised:

    First attempt at reporting the issues went unanswered for 1 month and then deleted the reports. After resubmitting, the agency arranged visits, and some still are open - 4 months after submitting. Questions and call back go unanswered. Accounts team used wrong information to provide references and caused delays and stress

    Please share one thing (or more) which you wish you had known before you moved in:

    the lies of the building completion. The quality of furnishings and decor is bad.

    1

    Facilities

    1

    Design

    2

    Location

    2

    Value

    1

    Management


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    These reviews are the subjective opinion of a HomeViews member and not of HomeViews