No.3 Upper Riverside, Greenwich Peninsula, SE10

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Greenwich Peninsula, Upper Riverside
Ranked 57th out of 149 in South East London
4.01 (24 reviews) 4.01 (24 reviews)
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This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

4.08
Facilities
4.54
Design
4.46
Location
3.50
Value
2.92
Management

Find No. 3 Upper Riverside in Greenwich Peninsula’s latest neighbourhood. Designed by architects, SOM with interior design by Sophie Ashby. Located two minutes from the tube, No.3 Upper Riverside hosts a selection of various apartments and sits right on the waterfront. In addition, residents of No.3 will become a part of the Upper Riverside Club. This includes access to the gyms, sauna, a 15th swimming pool, rooftop terraces as well as various shared spaces. Upper Riverside boasts a mix of innovative architecture, green riverfront walkways and a revolving cultural programme. Five new towers, shped like prisms, offer sky-high homes right on the water’s edge and a string of cafes, bars and restaurants.

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Living like a king on the Thames

Verified Resident
Verified Resident
Review Date Apr 2020

It almost feels like checking in to a hotel with the first class service. The design is custom and at a very high standard. After living here it is difficult to find an apartment that would outperform this. Every building has great amenities with access to a pool, wellness room, multiple gyms and a wellness floor for residents. Living like a king on the Thames!

Please tell us what you like and dislike about this area:

Great amenities and service. Spacious living.

Please share one thing (or more) which you wish you had known before you moved in:

The concierge for the building can be reached directly from your apartment through a special intercom. This way you are always in contact with the front desk out of the comfort of your own home. If packages have arrived for you the concierge will notify you as well.

How has the building management responded to any problems or issues you have raised:

Always immediately. People are always on call, personal and kind.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Lovely development on the water.

Verified Resident
Verified Resident
Review Date Jun 2021

Really enjoy living here, beautiful views and terraces over the river. Pool and facilities are also great though due to pandemic havent been able to use much.

Cons: by kitchen sinks there are no splash backs and walls are matt paint so stains are inevitable. Concierge staff can also be really miserable.

Please tell us what you like and dislike about this area:

Awesome location with Jubilee line on our doorstep its easy to reach anywhere in Central London relatively quickly. Seem to have best of both worlds with nice traditional pubs as well as more modern chains and restaurants. Thanes clipper is also great for getting into town. Parking for friends and family is relatively difficult though.

Please share one thing (or more) which you wish you had known before you moved in:

We were surprised that such a new flat didn’t have air con so it would have been good to know that beforehand.

How has the building management responded to any problems or issues you have raised:

Lift was down way longer than acceptable, but issues in the apartment itself have mostly been quickly resolved.

5
Facilities
4
Design
5
Location
3
Value
2
Management
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Manager Response

Dear Timur, thank you for your review. We are really pleased to hear you are enjoying your home, the facilities and life on the Peninsula.

We are very sorry to hear you have not always experienced the best service from our concierge team, we continue to work hard in delivering excellent service to our residents and will ensure your feedback is taken into consideration.

For more information relating to amenities access during Covid restrictions, the District Management team are happy to assist you with your queries on this.

Happy resident on the peninsula.

Verified Resident
Verified Resident
Review Date May 2021

Beautiful development with lovely facilities and nice staff. The surrounding are feels safe, is quiet and clean. Proximity to the tube is great, and the large shopping plaza in Charlton is only a short walk or bus ride away. There is a nice strip of green space right next to the cable car and you have the river path on your doorstep.

Please tell us what you like and dislike about this area:

Convenient stores nearby, though you’ll need to get a bit further for proper groceries. Proximity to tube is the best.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t get a parking space and regret it. There’s no free parking nearby.

What is the best feature of your home:

I love the finishes – the specs are very high relative to what I’ve seen elsewhere.

5
Facilities
5
Design
5
Location
4
Value
4
Management
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Manager Response

Hi Sue, thank you for your review. We are really pleased to hear that you are enjoying your home, the facilities, service from our team and life on the Peninsula.

Love living here, not happy with the District Management

Verified Resident
Verified Resident
Review Date May 2021

The design is gorgeous, I love it.
The concierge team is good, cannot complain about their work.
The only one disappointing thing is District Management. Many people in our building are quite disappointed in their work.
Once these lazy managers are fired or changed for more effective, living in Upper Riverside 3 will be even better.

Please tell us what you like and dislike about this area:

I would be fully happy to live here if there was more effective management.
The District management is an absolute disaster: poor communication, lots of promises and not doing these things.
I’m so pissed off, would be really good if the Knight Dragon directors read my review and fire the current management team and take another one, more trustful and supportive.
Our windows have not been cleaned for over 1,5 year, and they do not think it’s really frustrating when you have a river view flat (that costed you quite significant amount of money), but the windows are dusty.
I recently sent another email and asked about the cleaning day. Do you think they replied? Of course not.

Everything else is good.
I really love Studio Ashby’s design, the concierge team and the people who live here. They are very friendly, polite and supportive to each other. The location is super convenient!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. I only wish the district management will start working better.

What is the best feature of your home:

The river view, the design of our flat, the neighbours and the concierge team

4
Facilities
5
Design
5
Location
4
Value
1
Management
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Manager Response

Dear Ramina, Thank you for your review. We are pleased to hear you are happy with the design of your home and the concierge team.

We are very sorry to hear about the service you have received from the building management team. We are constantly striving to improve our processes and service and we take feedback from residents very seriously. We are reviewing your comments internally with the team. If you would like to discuss your experience further please contact Knight Dragon Customer Services team, we are happy to assist you.

We are sorry there has been a delay with the window cleaning programme due to technical issues with the operation of the Building Maintenance Unit. We are pleased to report this has now been resolved.

Everything is good except the management that do not work well and do not reply your emails on time

Verified Resident
Verified Resident
Review Date May 2021

Great design, I would give 10/10.
The facilities are quite nice – 9/10.
Concierge team here is great, definitely 10/10.
Cleaning is average, sometimes is really good, sometimes is not, so I would give 7/10.
The most horrible thing here management. Poor communication, plus they do not do what they promising… Their District manager is always sick or something else. I would give 3/10 for that.

Please tell us what you like and dislike about this area:

Everything is good (design, location, concierge team), except bad management and not effective security guards on till. We often hear noise and music in the night on tide.

Please share one thing (or more) which you wish you had known before you moved in:

If had known my windows would have not been cleaned since December 2019 till today, I would have asked to provide more guarantees in terms of the window cleaning

If there is one thing you would change about your flat or property what would it be:

I would ask to find another district manager who could be more effective

4
Facilities
5
Design
5
Location
4
Value
2
Management
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Zoe

Verified Resident
Verified Resident
Review Date May 2021

I like the property but the property manager is way too expensive. The service charge has increased 20% during to lockdown and we need to pay 200k for Gym stuff training even though the gym has been closed for over a year.

Vendor machine is 20k which makes no sense to the owners as we need to pay for the food and drinks in it anyway?

They didn’t want to provide spending details with invoices and we suspected it hasn’t been audited at all.

Please tell us what you like and dislike about this area:

The view is good and the location is good. However, service charge is too expensive and management company managed poorly

Please share one thing (or more) which you wish you had known before you moved in:

The sales told me the service charge is 3.5 when I purchased the flat but ended up as 6.5

If there is one thing you would change about your flat or property what would it be:

Transparent service change and reduce unnecessary spending!! Such as bring me locker etc… nobody I know uses that service.

4
Facilities
5
Design
4
Location
3
Value
1
Management
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Manager Response

Hi Zoe, thank you for your review. We are very sorry to hear your feedback on the service charge increase. The service charge budget is reviewed annually and information on how this is calculated is provided to residents when the statements are issued.

The District Management Team are happy to provide further details on how this is calculated, please contact: urmanager@greenwichpeninsula.co.uk

Greenwich peninsula great place to live.

Verified Resident
Verified Resident
Review Date May 2021

Greenwich peninsula if is not the perfect place to live in London, maybe is close to it. I love living here, everything here make a great liviny experience. The design, all the facilities, the view everything is just perfect, and makes you really feel Cody at home. I would strongly recommend living here.

Please tell us what you like and dislike about this area:

Very well located, and the area is very beautiful to live. The transports in the area are great! Although when it comes to shops and getting something quick is a bit complicated.

Please share one thing (or more) which you wish you had known before you moved in:

There is no good supermarkets in this area. That’s the only thing I wished to know before. But although is not a big deal.

If there is one thing you would change about your flat or property what would it be:

If I had something to change in my flat, would probably make it a little bigger and the balcony’s bigger As well.

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Manager Response

Hi Kevin, thank you for your review. We are really pleased to hear you are enjoying your home, the building design, the facilities and life on the Peninsula.

B3

Verified Resident
Verified Resident
Review Date May 2021

The layout of the flat is slightly awkward and not enough ventilation in the kitchen. Overall I am happy with the facilities provided. I haven’t ever been explained how some of the facilities work so a guide or walkthrough would be ideal in this regard.

Please tell us what you like and dislike about this area:

Would like a larger grocery store in the area. There are quite a good number of entertainment options.

Please share one thing (or more) which you wish you had known before you moved in:

How to work the ventilation system.

If there is one thing you would change about your flat or property what would it be:

Better paint in the apartment. Current paint marks very easily.

4
Facilities
3
Design
4
Location
3
Value
3
Management
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Manager Response

Hi Justin, thank you for your review. We are pleased to hear you are enjoying the facilities, but sorry you have not received a full explanation of the terms of use.

We are happy to assist with providing a tour of the Upper Riverside Club facilities, please contact the Customer Services Team who are happy to assist: customerservices@greenwichpeninsula.co.uk

Best decision!

Review Date May 2021

Probably the best decision we’ve made in awhile to move to Upper Riverside 2 years ago. The design gives a comfortable feel when you come home and the management genuinely put in the effort to keep the premise in the best possible condition. They’re consultative with residents and are evidently trying to create a community environment for all, which seems to be appreciated

Please tell us what you like and dislike about this area:

Probably the best aspect is living by the river, in a beautiful area that is geographically cordoned off from the hustle and bustle of central london. The range of shops in the area are fantastic especially with the o2 round the corner. To top it off a trip to the work and the West End never takes more than 30mins. Hard to think of any bad points!

Please share one thing (or more) which you wish you had known before you moved in:

It’ll have been nice to know what the longer term plans are for the area given the fluidity of planning etc

How has the building management responded to any problems or issues you have raised:

Mostly communicated through email with Immediate responses. When I had issues with my post previously the Conceirge were extremely helpful and am still grateful for the help I received up till now

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Alex, thank you for your review. We are really pleased to hear that you are enjoying your home, the building design, service from our team and life on the Peninsula.

Amazing place to live

Verified Resident
Verified Resident
Review Date May 2021

Excellent place to live in one of the best areas in London! Beautiful design, convenient infrastructure and amazing river views! It is really nice to live in a building with managers, who can solve almost all of your problems, no matter if it’s about delivery or maintenance of apartment

Please tell us what you like and dislike about this area:

Cutter Lane is really quiet and nice place to live. There are not a lot of cars and people, even considering O2 nearby

Please share one thing (or more) which you wish you had known before you moved in:

I wish to know that every facility (swimming pool and gym) was closed because of coronavirus. It’s not about building management though, but during COVID restrictions to pay for this flat without facilities was a little bit expensive

What is the best feature of your home:

1) Super safe area
2) Everything is nearby: Sainsbury, Tesco, IKEA, O2
3) Green area, parks and recreation zones

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Elena, Thank you for your review. We are really pleased to hear you are enjoying your home and life on the Peninsula.

For more information relating to amenities access during Covid restrictions, the District Management team are happy to assist you with your queries on this.

From the outside all is well but inside could use improvement

Review Date May 2021

The building design is very good but quality is lacking. Walls in other buildings are always molding and my door always get jammed. When things are asked of property management, it doesn’t get completed in a realistic time frame. The building windows look like they haven’t been cleaned in years. The difficulty in booking the cinema room is ridiculous. People book a slot but sometimes don’t show up. The Candedly app is difficult to use and cumbersome.

Please tell us what you like and dislike about this area:

I like the area in general. It’s very accessible to Central London and the fact that the o2 is nearby is also handy. Everyone living in the buildings seem pleasant. I would say some cons would be a lack of a real supermarket, parking availability and there always seems to some hooligans around the area near at night.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of adequate timely service.

How has the building management responded to any problems or issues you have raised:

Yes they have. We had a problem with the heating in our flat and it was seen to promptly.

3
Facilities
4
Design
4
Location
4
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Facilities

Concierge

Concierge

Garden

Garden

Gym

Gym

Lounge

Lounge

Parking

Parking

Roof Terrace

Roof Terrace

Swimming Pool

Swimming Pool

Location

Upper Riverside
Number of developments 5

4.11

Average rating based on 125 reviews

View company
Greenwich Peninsula
Number of developments 12

4.14

Average rating based on 211 reviews

View company