Morello, CR0

By
Redrow Homes
Ranked 8th out of 24 in Croydon
3.96 (based on 7 reviews) 3.96 (7 reviews)

Category Scores

3.86
Facilities
4.29
Design
4.57
Location
3.86
Value
3.29
Management

Morello is a development by Redrow Homes, it is comprised of 370 one to three-bedroom apartments. It is made up of 4 residential buildings: Maraschino, Santina, Rainier and Amarelle. The apartments boast a full range of modern appliances and fixtures and fittings including: comfort cooling and heating, fitted wardrobe to master bedroom and carpets. Morello is located in Croydon, a few minutes walk from East Croydon station, which has regular trains to London Bridge, London Gatwick, London Victoria and Gatwick Airport.

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Loud noises

Verified Resident
Verified Resident
Review Date Feb 2020

I’ve been living here for 4 months and every weekend my neighbor throws a electronic party until morning, sometimes lasts 24hours and neither the administration or concierge seems to care about it. Apparently this has been happening for years. And it’s affecting more than my flat, every one around them complaints about them but still nothing changes. They bring a lot of addicts to our building. Not to mention it’s impossible to sleep.

Please tell us what you like and dislike about this area:

There are lots of shops and amenities around, box park is just around the corner.

Please share one thing (or more) which you wish you had known before you moved in:

AC/heater is expensive. And there is only one supplier. Concierge or administration won’t help you if you are having issues with loud neighborhood. Council as well won’t do anything about it. So have to live with night long parties.

How has the building management responded to any problems or issues you have raised:

Having issues with loud music for months and the management is not doing anything about it.

2
Facilities
3
Design
5
Location
2
Value
1
Management
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Modern flat

Verified Resident
Verified Resident
Review Date Oct 2019

The flat was unfurnished and is on the 16th floor so the balcony has amazing views. It’s very windy though so my pot plants don’t do so well, but can’t complain because of the views. The flat is warm (sometimes too warm in summer). There is AC but it’s complicated. The gym is great but some people don’t like it as there is no weights. The concierge is great but they’re not always there- it’s not 25hrs. The parking is quite strict, we had trouble when we had a moving in van. The lifts in the building are great- there are two of them, if there are any problems it is fixed quickly.

If you could change one thing about your flat or property what would it be?

I think I would just change the hearing and the AC systems.

Please tell us what you like and dislike about this area:

The flat is really well located for the train. I have learned to like Croydon but there are not loads of immediate facilities. I usually have to jump on a train to get things I need.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known I was tied to Switch2 who have a contract with the development. We can only get our heated etc from them, which means there is an added cost and there is no competitive pricing.

If there is one thing you would change about your flat or property what would it be:

I think I would just change the hearing and the AC systems.

4
Facilities
4
Design
4
Location
5
Value
3
Management
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Great modern flat

Verified Resident
Verified Resident
Review Date Oct 2019

I moved into Morello last June and my experiences since have been very good. My main reason for moving here was the location, as it is very close to my work. It is also situated conveniently near to East Croydon train station, which is super useful. I also liked the fact that it was a new building so everything was modern and clean, and no one had lived here before me.

The building’s management have always been really good, my issues are always solved quickly. Problems in my flat are usually solved within 24 hours and the issues in communal areas within 48 hours. However, I wish they would put on resident event, so that we could form more of a community spirit within Morello. I feel like when I see the other residents in the elevators, they barely say hello to me – I would really like this to change and it would be great to have friends so close to home.

In terms of facilities, Morello has a lot to offer. There is the gym, which is really useful, the only annoying thing is the lack of free weights – but I think this is due to health and safety, so that is understandable. Aside from this, the gym is great; very new and modern. Other facilities include: a communal lobby with seats and tables, a resident garden – which is really well maintained and a great place to chill out and a concierge. Having a concierge is really useful because we have a direct point of contact if we have any queries or need to report a maintenance issue, also because they collect our parcels. We have 4 concierges; Darren is specifically useful and very polite. My only wish is that they would work longer hours on the weekends, as they work from 7am-10pm on weekdays, but only 7am-7pm on weekends. This is annoying because they have to close the gym when they are not there, so the gym is closed after 7pm on weekends.

In terms of my apartment itself, I really like it. It is a big 2-bedroom flat, which has really modern appliances and design. My favourite room is the living room, this is because the view from there is amazing. It also has a balcony off of it and we are on the 9th floor, so we can see over all the buildings in Croydon and further, which is great!

I also really enjoy that the bedrooms are carpeted, but the rest of the apartment isn’t because it’s easier to clean wooden/plastic floors and the carpet makes the bedrooms cosier. Lastly, I really like the aircon, in the summer it is so handy as the building really holds heat, probably because it is very modern and insulated. Although, this comes into good use in the winter because I don’t have to turn the heating on.

Please tell us what you like and dislike about this area:

I work just a 10-minute walk away from Morello, so the location is great for me. East Croydon station is so close, which means you can get to Gatwick Airport in just 15-minutes and also Victoria and London Bridge station are also just 15-minutes away.

Box Park is close-by, which is a cool venue at night. Great that we cannot hear it from the apartment.

Sainsbury’s is just 5-minutes away, although it would be good to have a newsagent a bit closer because sometimes you don’t want to go all the way to Sainsbury’s.

By the station the area is nice, but the further you go away from it the rougher it gets, which isn’t great.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing for me personally, however my partner would have liked to have known that during peak times he cannot get trains to work from East Croydon. He has to walk all the way to West Croydon station, which makes his commute much longer.

How has the building management responded to any problems or issues you have raised:

They are really quick, and we are really happy with it.

4
Facilities
5
Design
4
Location
4
Value
4
Management
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Manager Response

Hi Marie,

Thank you for taking the time to write this detailed and thorough review!

Its so great to hear about all the things that you are loving here. We will be sure to pass on your feedback to the rest of the team.

We hope you continue to enjoy your time here.

Location great

Verified Resident
Verified Resident
Review Date Oct 2019

The flat is very bright due to big windows and there is a nice balcony with plenty of space. Initially had some problems with kitchen and bathroom fittings but these were dealt with promptly. Decent amount of living space considering it’s a 1 bed.

Please tell us what you like and dislike about this area:

Don’t like the amount of litter around Croydon. The Oval is a great pub for music food and a great atmosphere.

Please share one thing (or more) which you wish you had known before you moved in:

Some of the fees – service charge and mandatory fees for ventilation etc are on the steep side.

How has the building management responded to any problems or issues you have raised:

A few ongoing issues that residents are pulling together to try and resolve. Hopefully these will be sorted out.

4
Facilities
5
Design
5
Location
3
Value
3
Management
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Manager Response

Dear Sam,

Thank you for the great review!

Lovely flat in great location

Verified Resident
Verified Resident
Review Date Oct 2019

The flat came furnished and is clean and big. Lots of natural light with a great balcony. The development is great and concierge are fine- I haven’t had too much contact with the management. The security and safety is great. I don’t particularly use the other facilities.

If you could change one thing about your flat or property what would it be?

I would ask for clearer instructions for the AC. This really is all I can say- the flats great at the moment.

Please tell us what you like and dislike about this area:

It’s very close to the train station and amenities. It has everything around that I need.

Please share one thing (or more) which you wish you had known before you moved in:

I can’t think of anything that I wish I’d known before.

If there is one thing you would change about your flat or property what would it be:

I would ask for clearer instructions for the AC. This really is all I can say- the flats great at the moment.

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Manager Response

Thank you for your lovely review! We are so happy to hear you are enjoying your balcony and concierge service.

Great location

Verified Resident
Verified Resident
Review Date Oct 2019

The flat did not come furnished, but was finished me to a good standard. The specs that weren’t especially high quality but this made the price more attainable. The development itself is comfortable and cool. It also has a gym next to the concierge which is useful.

Please tell us what you like and dislike about this area:

It is very convenient for East Croydon Station- I also work very close so perhaps I’m biased about the area. The flat has great views since I’m on a high floor.

Please share one thing (or more) which you wish you had known before you moved in:

I was aware of any developments due to be built around the area, so I can’t think of anything I wish I’d known.

How has the building management responded to any problems or issues you have raised:

I haven’t had any problems with the management team

4
Facilities
4
Design
5
Location
4
Value
4
Management
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Manager Response

Hi Andrew,

Thank you for the feedback! We have taken it onboard.

We are so happy you are enjoying the concierge service.

Ideal – good location

Verified Resident
Verified Resident
Review Date Oct 2019

South west facing flat so loads of natural light – really warm building due to good insulation which is great for winter. Very secure and I have no worries about safety. Concierge is great – they sort issues out promptly and look after packages etc

If you could change one thing about your flat or property what would it be?

More storage space would be nice as not so much at the minute.

Please tell us what you like and dislike about this area:

Links into London are great . The area is being heavily invested in to try and create more of a community feel. Some Croydon citizens don’t look after their town.

Please share one thing (or more) which you wish you had known before you moved in:

The gym is a nice surprise as I didn’t I would have access to one.

If there is one thing you would change about your flat or property what would it be:

More storage space would be nice as not so much at the minute.

4
Facilities
4
Design
5
Location
4
Value
3
Management
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Redrow Homes Limited is one of the largest residential developers in the UK. It has a network of 15 divisions…
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4.06

Average rating based on 255 reviews

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