Mitre Yard, NW10

Please tell us about the good and bad aspects of living in your local area:

The place is well located. We have bars, restaurants and entertainment around. It is quite tricky with transport, but we have Willesden Junction Station very close.

How has the building management responded to any problems or issues you have raised:

Building management is a good part of the service. That always helps you when you need it.

Please share one thing (or more) which you wish you had known before you moved in:

Transport is bit tricky, the rest is excellent, Really enjoyed

Please tell us about the good and bad aspects of living in your local area:

Living in the area has been a very positive experience overall. The location is convenient, with good transport links nearby .The building is well maintained, and any issues are usually handled quickly. One of the highlights is definitely the front desk service . Stefan is always friendly, helpful, and professional. He's a great asset to the building and makes a real difference to daily life here

How has the building management responded to any problems or issues you have raised:

I haven’t had any issues so far, so I haven’t needed to contact building management. Everything has run smoothly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that there can be some occasional noise from the nearby train line. It’s not a major issue, but something to be aware of, especially for light sleepers. Otherwise, everything has been great.

Please tell us about the good and bad aspects of living in your local area:

One thing that is missing in the property where I live is a convenience store or small shop. It would be very useful for residents to have easy access to everyday essentials without needing to leave the complex.

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive to any issues raised. When problems have occurred—such as maintenance requests or communal area concerns—they have been addressed in a timely and professional manner. Communication is clear, and follow-ups are consistent, which gives residents confidence that their concerns are taken seriously. However, there is still room for improvement in proactively maintaining certain shared facilities and providing quicker resolutions in some cases.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that there was no nearby grocery store within walking distance. It would have helped me better prepare for weekly shopping and saved a lot of time. A small convenience store in or near the building would make a big difference.

Please tell us about the good and bad aspects of living in your local area:

The flat is in a new building,so all the furniture quality and facilities are high quality and well kept. The cleaning of the common areas is also good. facilities include gym, reception,parcel room and common lounge that can be used as co-working space. All these are of excellent quality and maintenance. Another positive note is also the management company that often organises events and opportunities to meet up with the other tenants etc. a great experience,worth the price. The only negative side is that there is nothing in walking distance as a supermarket or cafés but Westfield white city is at 12 min by bus.

How has the building management responded to any problems or issues you have raised:

Reply was quick and supportive, someone from the management company was always available to assist m

Please share one thing (or more) which you wish you had known before you moved in:

The common lounge was great and quiet,same with the gym,but unfortunately there is not a supermarket built or to be built as it was promised. The flat was very insulated but unfortunately due to the balcony location on top of a busy street and in the corner it gets easily full of dust (less than 1 day)

Please tell us about the good and bad aspects of living in your local area:

No local amenities. Willesden Junction station 15 minutes walk and unsafe, overrun by rodents and the bus service to White City infrequent. No shops only graveyard in the area! Bus service infrequent.

How has the building management responded to any problems or issues you have raised:

Not well, management is inexperienced and poor in their response. Experienced staff needed badly!

Please share one thing (or more) which you wish you had known before you moved in:

Noise from road, recycling lorries and trains. The temperature is unbearable in the summer, 28-30 degrees in the flat, no air conditioning makes it unbearable to sleep and if you open the windows the noise keeps you awake! Weed been smoked without any management intervention.