London City Island, E14

By
Ballymore Group, EcoWorld
1st
Ranked 1st out of 14 in Poplar
4.45 (based on 42 reviews) 4.45 (42 reviews)

Category Scores

4.52
Facilities
4.50
Design
4.29
Location
4.05
Value
4.26
Management

Excellent

55%

Very Good

45%

Average

0%

Disappointing

0%

Very Poor

0%

London City Island is a mixed-use 12-acre neighbourhood from Ballymore and EcoWorld, with a central square, commercial units, parkland, Manhattan-style apartments, and the City Island Social Club, all overlooking the River Thames and the River Lea. It’s now home to the English National Ballet, and offers excellent transport links out of Canning Town station.

A unique variety of properties and amenities are on offer on City Island. London’s creatives and corporate types can all find something to love about this thriving new community just east of Canary Wharf.

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Perfectly connected oasis in the middle of a global city

Verified Resident
Verified Resident
Review Date May 2020

It feels an oasis within the hustle and bustle of the city. Perfect connections (12 minutes to Big Ben, less than 20 to Hyde Park), and yet the moment when you cross the bridge peace and quiet descend on you.
Downsides? It’s still relatively new, so some facilites are still coming up, a lot of them with a delay.
That includes a local supermarket, which originaly was supposed to come last year. But of course sooner or later this will be resolved.
Good gym and nice outdoor swimming pool. The water is heated, so you can go even in December.
Though I sometimes wish it would be larger and indoors…

Please tell us what you like and dislike about this area:

I like proximity to transport link, and the fact that it’s a quiet place – no cars!
It does feel like oasis in the middle of the hustle and bustle. And the architecture is original. Still feels like living in a hotel, in the most positive sense .
Local deli is charming with great coffee and Italian treats (tad expensive, though)
The trouble is that the development is rather new and we’re still waiting for our local supermarket to open. That’s the greatest deficit (COVID 19 has led to further delays)

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the quality of wooden floor is not the best – almost every smudge stays on it

How has the building management responded to any problems or issues you have raised:

Quite well, except for one case when my shower broke just before Easter and the initial idea of the management people was to fix it after 6 days. A bit of persuasion did solve the problem though.

3
Facilities
4
Design
5
Location
4
Value
4
Management
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Amazing Development for Young Professionals

Verified Resident
Verified Resident
Review Date Sep 2020

The buildings in different colors add a distinct personality to this development. Management’s very friendly and helpful and while some areas are still being completed, eventually different sorts of shops will be available within the premises, making it a place with a lot of potential in the near future.

Please tell us what you like and dislike about this area:

Very clean area, modern buildings with great looking flats, and the latest in amenities such as concierge, pool, gym, a clubhouse and more coming within the next months. Not fully-completed, but getting there.

Please share one thing (or more) which you wish you had known before you moved in:

Moving in was a very smooth experience.

How has the building management responded to any problems or issues you have raised:

I’ve never experienced any issues and the few times I needed some extra info Management was very friendly, responsive, and helpful.

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  London City Island, E14
User submitted image of  London City Island, E14
User submitted image of  London City Island, E14
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Great development for young professionals

Verified Resident
Verified Resident
Review Date May 2020

I am not happy with property management. There was an issue with one of the communal pipes and them taking care of it was incredibly slow and not proactive at all – we were having to chase all the time to get anything done. In the end it meant that we couldn’t use our shower for THREE WEEKS and had to use the gym facilities instead. The insurance claim is moving incredibly slowly as well and the tiles in our bathroom still have’t been fixed two months after the works have concluded. We received no compensation.

I find LCI perfect for young professionals with the amenities it offers. It is great having a gym and an outdoors heated pool on site, and the Italian restaurant downstairs offers the tastiest pizza I’ve had in London!
I like the design of the common areas, especially the ping pong and the pool tables, which are a great way to pass time on the weekend.
The only negative is that the facilities, especially the gym, often get overcrowded in peak hours, since it is quite small and the resident numbers keep growing.

Please tell us what you like and dislike about this area:

Within a walking distance, there’s a big Morrisons, where we do our weekly shopping, a Co-Op, Nisa, a small Superdrug, a few fruit and veg shops and Post Office. The area also offers a few small cafes with delicious and cheap all-day breakfast, a couple of pizzerias and, my favourite, a really tasty Turkish restaurant on the main street in Canning Town.
Right across the street from the development entrance, you can enjoy a walk on the river path with great views of the Thames and the O2.
You can easily get involved with the LCI community. We have a Facebook group which is updated daily and there’s often residents events organised, including Friday drinks once a month.

Please share one thing (or more) which you wish you had known before you moved in:

If the apartment is on a lower floor facing the inner yard, you will almost never get any natural sunlight in which can start to bother you after a while. On the other hand, I moved to a flat higher up with windows throughout and now my flat is boiling all throughout summer – sometimes it gets to over 30 degrees inside.
Most balconies are incredibly windy, which means you can rarely use them, especially if on a higher floor.

How has the building management responded to any problems or issues you have raised:

Johns & Co are the main estate agent who operates in London City Island and we have the displeasure to be their tenants.
We had multiple issues when we first moved in and our property manager were very inefficient in dealing with those. In the end, I met with their Property Management Director to share my concerns and complaints and we received our tenancy fees back as compensation, but fixing everything still took a whole month.
Later in our tenancy there was an issue with a communal pipe which had to be resolved with LCI’s building management. Both teams were incredibly slow and not proactive at all – I probably spent weeks chasing when it should have been our estate agent who was supposed to move the issue to resolution.

4
Facilities
5
Design
4
Location
4
Value
3
Management
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Amazing building

Verified Resident
Verified Resident
Review Date Aug 2019

I would say that the view of the city looks beautiful from my apartment. The building looks very professional and clean. Area is very quiet.

Please tell us what you like and dislike about this area:

Positives:
City is great
Building looks professional

Negatives:
Stupid rules

Please share one thing (or more) which you wish you had known before you moved in:

No

If there is one thing you would change about your flat or property what would it be:

The flat is Perfect so morning that I would change

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Would recommend

Verified Resident
Verified Resident
Review Date Aug 2019

The overall building is amazing, it’s close to tube so I can get to wherever I want quickly, The gym is nice and it’s also a new building. The building management response really fast to any problems that I’ve had.

Please tell us what you like and dislike about this area:

Positives:
Close to tube
gym is nice
It’s a new building
building management responds fast

Negatives:
Buildings not finished

Please share one thing (or more) which you wish you had known before you moved in:

Not really

How has the building management responded to any problems or issues you have raised:

They’ve been really quick in their response to my problems

5
Facilities
4
Design
4
Location
5
Value
5
Management
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Modren snd quiet

Verified Resident
Verified Resident
Review Date Aug 2019

My apartment space is new and modern. It is clean with an open plan. During the winter it is very warm. We have a balcony so we get great views and great lighting. We also have great storage spaces.
Unfortunately it gets very hot during the summer

Please tell us what you like and dislike about this area:

Likes
feels like outside of london
New
quiet

Dislikes
limited night life
long time to travel anywhere
Limited shops

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there would be limited night life

What is the best feature of your home:

The best features of my home is the floor to ceiling windows which provides great lighting.

5
Facilities
5
Design
3
Location
4
Value
4
Management
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Grande views but a boring area

Verified Resident
Verified Resident
Review Date Aug 2019

My apartment space is large and modern with a beautiful interior design. I have very modern bathrooms and a large balcony with spectacular views. I highly recommend this area. The neighbours are very friendly.

Please tell us what you like and dislike about this area:

Likes
easy commute
great transport links
huge shoppibf centre nearby

Dislikes
limited night life
limited resturants

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the area would have been so boring with limited night life

How has the building management responded to any problems or issues you have raised:

Building managment respond quickly to any problems i bring up

4
Facilities
4
Design
4
Location
2
Value
3
Management
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Awesome

Verified Resident
Verified Resident
Review Date Aug 2019

We live in a cocoon, which makes it very nice and safe for me to stay. There’s a nice pool with fully staffed gym so any problems that I have, I can be assisted.
There’s local shops in the area and a shopping centre in Stratford which is close by.
I had an inside apartment change where I removed the walls. Also, I have a massive living room which is great. Decoration is amazing.

Please tell us what you like and dislike about this area:

Positives:
safe
pool
fully staffed gym,
Shops in area
shopping centre in Stratford,
massive living room
privacy is amazing
Decoration is amazing
Building management is great

Negatives:
Nothing

Please share one thing (or more) which you wish you had known before you moved in:

No

How has the building management responded to any problems or issues you have raised:

They have been amazing, all problems Have been responded to amazingly

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Great home and area for my young family

Verified Resident
Verified Resident
Review Date Aug 2019

There is a lot of things coming into the development such as a film school and football pitches. The apartment was build to a high spec and the view of Canary Wharf is really great. We have two bathrooms which is really spacious for a 2 bedroom apartment.

Please tell us what you like and dislike about this area:

I think the area feels very safe for my new family and it feels like there is a community. There needs to be more retail but I know it is coming. The ballet performances are really lovely.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really as we did a lot of research and we knew a lot about it.

What is the best feature of your home:

The view of Canary Wharf from my apartment building

5
Facilities
4
Design
4
Location
3
Value
4
Management
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Vibrant, modern and like a hub

Verified Resident
Verified Resident
Review Date Aug 2019

We rent here and its pretty good, not had many run ins with the management here so I think they’re okay, the lack of shops here is a bit annoying, as the nearest is in west india quays or on the other side of canning town station

Please tell us what you like and dislike about this area:

I like that all the facilities are included

i dont like that there are no cheap shops nearby

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I’d have known before moving in is how local the shops were

How has the building management responded to any problems or issues you have raised:

Theyve been alright, usually direct us to our landlord

5
Facilities
4
Design
5
Location
5
Value
4
Management
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Safe and welcoming neighbourhood

Verified Resident
Verified Resident
Review Date Aug 2019

I like that there is a gym and the pool area within the development which is really convenient however it is quite small. The concierge is 24 hours and are so useful when it comes to any issues or deliveries.
The Garden area gets cleaned really regularly and is beautiful during the summer.
Family feel and feels safe as I have never had any security issues.
The hot water has been cut out 3 times in the last 2 months which is due to the construction so I expect it will get better.

Please tell us what you like and dislike about this area:

The noise from the construction
causes dust on the windows. No shop near the area. And grocer is very minimal and barely has anything in it.

Please share one thing (or more) which you wish you had known before you moved in:

There was no shop in the area and how small the gym which max allows 20 people max.

What is the best feature of your home:

I like the view from the balcony overlooking the garden.

4
Facilities
5
Design
5
Location
3
Value
5
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of London City Island, E14
User submitted image of London City Island, E14
User submitted image of London City Island, E14

Facilities

Cinema

Cinema

Concierge

Concierge

Garden

Garden

Gym

Gym

Lounge

Lounge

Parking

Parking

Play Area

Play Area

Swimming Pool

Swimming Pool

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