Leodis Square, LS11

Please tell us about the good and bad aspects of living in your local area:

Around 15 minutes walk from Leeds train station and 20 minutes from the city centre with its shops, bars and restaurants.

How has the building management responded to any problems or issues you have raised:

Last month had an issue with a leaking washing machine & Gabi from the team had it fixed on the day I flagged it. She then went out her way to follow up with arranging a carpet clean to sort out the aftermath, super helpful and friendly!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing I can think of, very easy to find your way around.

Please tell us about the good and bad aspects of living in your local area:

10 mins walk from Leeds train station, 15 mins to the city centre, post office nearby and Tesco at just 2 mins walk. Location is 9/10! My only problem was a lack of parking but thats to be expected being so close to the city.

How has the building management responded to any problems or issues you have raised:

They employ their own maintenance team, so the response time is fast!

Please share one thing (or more) which you wish you had known before you moved in:

Their service was alot better than my previous landlords

Please tell us about the good and bad aspects of living in your local area:

Local shops and amenities are within a 5 minute walking distance with Tesco express, or 10 minutes at Crown Point with Retail Outlet. Leeds city centre is also an extremely short walk away. The Communtiy within the building is great. There are regular social events to meet neighbours and the staff are very helpful.

How has the building management responded to any problems or issues you have raised:

All problems I have raised have been expeditiously and adequately resolved. Great team.

Please share one thing (or more) which you wish you had known before you moved in:

There is a waiting list for parking. This may have already been explained at the time of moving in, however.

Please tell us about the good and bad aspects of living in your local area:

Close to transport links and town. Well maintained. Bit of a walk to the main reception which is frustrating for parcels such as hello fresh that cannot be delivered to your door

How has the building management responded to any problems or issues you have raised:

The Wi-Fi is included in the property. Ours Wi-Fi inconsistently doesn’t work so wouldn’t be great if you work from home. We contacted Ask4 the Wi-Fi provider and they were beyond helpful. Ask4 identified that there was a fault with our cabling and that it was the responsibility of management to fix this issue to ultimately resolve our Wi-Fi issues. They sent out an engineer who didn’t come at the agreed time on FixFlo. The maintenance man seemed irritated at the fact he needed to help and just plugged a wire from our TV into the Ethernet. This actually worsened the Wi-Fi situation. The maintenance worker went on to state that he hadn’t even been briefed regarding what was required of him to fix. He stated he would be back the next morning to sort this and hasn’t returned to the issue in weeks. We don’t even want him to bother.

Please share one thing (or more) which you wish you had known before you moved in:

All the above about the poor customer service. It’s a lot of money for a terrible service

Please tell us about the good and bad aspects of living in your local area:

close to leeds city centre, there is a tesco express nearby. quite an industrial area, still under development. parking availability is not good - on waiting list for car park space at the development it is quiet round here. some traffic noise but not much

How has the building management responded to any problems or issues you have raised:

only issue is the dandara app which doesn;t seem to work for me

Please share one thing (or more) which you wish you had known before you moved in:

the south facing flats look out onto a derelict car park , if that's something that matters i.e. what view you have from your flat