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Ranked 8th out of 9 in Hayes
3.70
High Point Village is a residential development from the Ballymore Group designed by Rolfe Judd comprising of a selection of studio, one, two, three and four-bedroom apartments. Located in Hayes Town commuters benefit from the local Hayes & Harlington Station being just a stone’s throw from the development. The local amenities include a Royal Mail Post office, Barclays bank an Argos and a Tesco.
Facilities
Concierge
Gym
Lounge
Parking
Roof terrace
Swimming pool
Concierge
Gym
Lounge
Parking
Roof terrace
Ranked 8th out of 9 in Hayes
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37 total reviews
Judith C (Tenant)
Mar 2024
Judith C (Tenant)
Mar 2024
The building is world class and the playful Colours add light and fun to the place. Everything was considered and Claire Oki showed me different options and outlay and designs and arrangement. Common areas and variable for different walks of life. Indeed it takes a lot to think of everything but this one scored the point. The hallway is indeed a hallway
Cardinal Building Tenant (Tenant)
Verified Resident
Jan 2023
Cardinal Building Tenant (Tenant)
Verified Resident
Jan 2023
The gym facility is about the only ok thing. The pool is often out if service. The sauna and steam room usually are not on. The water is ALWAYS and I mean ALWAYS broken. There is either no hot water, or literally no water at all that will come out of the faucets. We have had an ongoing leak since early December. Forced out of our only bedroom to sleep on a mattress on the floor in the living room, yet still paying for the cost of a 1 bed flat. Management has done little to no effort. Repairs were not done. The carpet was ruined, along with the walls and ceiling. Personal items have been damaged due to the leak. There is also mould growth due to this, and they expect us to stay in a room like that because “the leak is not ongoing.” I didn’t think finding a leak and fixing it should take more than 2 weeks, especially when it had been leaking for at least 3 weeks, but it’s now well over a month. The management doesn’t care about you, they ignore you, and their lack of communication is terrible.
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Angie (Shared Owner)
Verified Resident
Dec 2020
Angie (Shared Owner)
Verified Resident
Dec 2020
Avoid to buy from Ballymore: Service charges are sky-high and uncontrollable, nearly doubled in less than 10 years (currently stands at £2,4million per year for the estate and rising !!!), account audits are regularly 3 years late, no transparency and no consistency in their accounting Many defect building materials Poor aftercare Poor value for money Regular hot water outages - expensive maintenance costs Poor security - yet high CCTV costs Broken water pipes and shoddy toilet cisterns causing damage to wooden floors and carpets (I got flooded twice in 3 years) Rainwater leaking through large living room window - it took Ballymore 5 years to fix it Flats are saunas in the summer, no A/C, night time (!!!) temperatures inside flats can go above 28-30*C Summer heat shattered glass balcony panels, which fell onto the street Large floor to ceiling window shattered and fell onto the street from 6th floor a couple of years ago Failed EWS1 cladding/fire certificate - flats are currently un-sellable and cannot be remortgaged No option for leaseholders to switch to a cheaper heating provider Walls are paper thin, I can hear my neighbours’ daily life And the list could go on for many-many pages..... Do yourself a favour and do a proper research on-line and on social media before investing in a property built and managed by Ballymore. If I could give them a zero or negative rating, I would. Also, beware of very vague, positive reviews with no or little specifics, they are possibly sponsored ones I can support all my claims with evidence (e-mails, photos, documentation, itemised service charge lists, etc)
TeeJay (Tenant)
Verified Resident
Dec 2020
TeeJay (Tenant)
Verified Resident
Dec 2020
A terrible, dishonest, extortionate managing agent and developer. I will never again move into a Ballymore property. Service charges rise exponentially without any improvement in service. Gardens are left to rot for years. Front gates broken for weeks on end, disabled lift out of action for months on end. I love my flat but beyond the four walls lies the disdain and rip-off that is Ballymore. Water outages have dogged our homes for 10 years, with one instance of NO WATER at all for 36 hours, Ballymore did nothing to help residents. The building gets incredibly hot in summer, with temps over 30 degrees all day and all night with no air con allowed, Ballymore have done nothing to remedy this either. In short, lovely flat, good community of residents, but Ballymore offer neither value for money, care for their residents in any way,
Adrian Gill (Shared Owner)
Verified Resident
Dec 2020
Adrian Gill (Shared Owner)
Verified Resident
Dec 2020
The location and superficial appearance is great, and what I based my decision to buy on. However, Ballymore - who both designed and continue to manage the estate - exhibit unswerving incompetence. Service charges are not only astronomical, but accounts are years late and inaccurate. Despite astronomical service charge demands rising by many times the rate of inflation the quality of services on site remains abysmal. The gardens are neglected with wooden sleeper raised beds rotten within 5 years of construction. The vaunted ‘district heat network’, promised to offer “low cost energy” ties you to a single operator with a monopoly and when maintenance and servicing costs are factored in this costs far more for heat than conventional boiler systems. The district heat network leaks excess heat into communal areas and the structure of the building leading to dangerous overheating throughout the summer where temperatures consistently exceed 25 degrees and frequently 30 degrees for sustained periods. Extensive use of glass and steel with inadequate consideration of ventilation have exacerbated the dangerous levels of heat during summer months. A ‘combined heat and power plant’ was supposed to use excess heat from boilers to generate electricity to be sold back to the grid. Despite claiming tens of thousands a year to service this management have still not produced any benefit or put in place an export license after nine years!
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