Development image of Helix, NW10

Helix, NW10

53.99

By The Hyde Group

3.99

  • The Hyde Group

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See how residents rate this development

5 total reviews

3.99
5 total reviews

This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.

Stats

Overall

4.40

Facilities

4.40

Design

4.00

Location

3.80

Value

3.60

Management

3.20

Viewing 1-5 out of 5

Lovely Development

Abena (Shared Owner)

Verified Resident

Jan 2022

Please tell us about the good and bad aspects of living in your local area:

good aspects- close to bakerloo line and other transport links, fairly quiet neighbourhood bad aspects- some areas beyond the development such as adjacent road are not safe or sanitary such as the high street

How has the building management responded to any problems or issues you have raised:

some issues were addressed but they took a long time, while others were just left to me to fix which was a little disappointing

Please share one thing (or more) which you wish you had known before you moved in:

As this was my second home purchase, there weren't any surprises as I asked all the questions I needed answers to in good time

5

Facilities

5

Design

3

Location

5

Value

3

Management


This is a very quite building that is also very spacious

Maria (Owner)

Jan 2022

Please tell us about the good and bad aspects of living in your local area:

Good transport.

How has the building management responded to any problems or issues you have raised:

Haven't had problems with the management, they have been okay.

Please share one thing (or more) which you wish you had known before you moved in:

That the parking spaces should of been near the entrance of your building not all the way across.

5

Facilities

4

Design

5

Location

4

Value

4

Management


It’s a happy place to live in

Nadia (Shared Owner)

Jan 2022

Please tell us about the good and bad aspects of living in your local area:

The area we are living doesn’t have many facilities or places for families with children, you can’t really enjoy a walk outside also there’s lack of hospitality places such coffee shops or restaurant. We usually have to drive away to enjoy lunch out or simply have a nice walk in a Park. Despite everything is a quiet residential area.

How has the building management responded to any problems or issues you have raised:

It took around 2 months and many phone calls to Hyde product quality for fixing the issue. We were lucky the leak wasn’t so big we could limit the damage by using less water possible but anyway we would have appreciated a faster response from them.

Please share one thing (or more) which you wish you had known before you moved in:

We should have checked the water pressure because is very low and cause problems on daily life !

5

Facilities

5

Design

3

Location

3

Value

3

Management


Terrible property management

Sophie (Shared Owner)

Verified Resident

Jan 2022

Please tell us about the good and bad aspects of living in your local area:

It’s about 20 minute walk to the more well stocked supermarkets and shops which is not an issue for me, Harlesden isn’t pretty but it’s fine for buying essentials. The transport links are good and close to the development. However we have had instances of antisocial behaviour including regular theft of our post and break-ins. There aren’t any nice bars or restaurants in the local area you have to get in the tube to find somewhere nice.

How has the building management responded to any problems or issues you have raised:

building management, terrible. They have not resolved a single issue we have raised. When the entrance doors got broken into the didn’t fix it for 10 days so we either couldn’t get into the building full stop or the doors where wide open for anyone to get it. I felt very unsafe as a single female living on the ground floor and I was disgusted at how it handled. I don’t even bother emailing issues anymore because the team don’t care so I’ve stopped wasting my time.

Please share one thing (or more) which you wish you had known before you moved in:

The sales agent I mainly dealt with was called Nadia and she was excellent, she always went above and beyond however after the sale the property management team was appalling. I would still reach out to Nadia to ask advice and she always tried to help and I felt sorry for her that the rest of the teams seemed so inept and uncaring. Nadia left, don’t blame her!

2

Facilities

2

Design

3

Location

2

Value

1

Management


Great development

Sean I (Shared Owner)

Verified Resident

Jan 2022

Please tell us about the good and bad aspects of living in your local area:

Love the area. My friends started renting in willsden so I close to them but not too close. Lots of local diverse shops and plenty of pounds shops and pubs. In terms of bars it is slightly lacking unless if you go over to Acton.

How has the building management responded to any problems or issues you have raised:

Only had one issue moving in and that was the front door malfunctioned then locking from the outside then unlocking from the inside. Hyde got it repaired the very same day.

Please share one thing (or more) which you wish you had known before you moved in:

How expensive living by yourself is. So many bills you just wouldn't expect.

5

Facilities

4

Design

5

Location

4

Value

5

Management


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