Hairpin House, B12

Please tell us about the good and bad aspects of living in your local area:

Local area is quite industrial but surrounded by numerous corner shops with some be open 24/7. Very quiet area as well. Street parking is available but limited. Digbeth court car park however is a 3 minute walk away. Never had issues with anti social behaviour or noise. The area is warehouse heavy but similar rental communities are up and coming.

How has the building management responded to any problems or issues you have raised:

Problems are dealt with swiftly and commutation is transparent and reliable. You can speak to the team directly at the concierge and report maintenance issues via the ila app.

Please share one thing (or more) which you wish you had known before you moved in:

Private guarantors aren’t accepted. Really annoying that I have to pay a monthly fee of just under £100 for practically nothing. I understand the need for them is dependent on income but I had a willing guarantor in place. If this was an option I would have an extra bill.

Please tell us about the good and bad aspects of living in your local area:

Good Easy access to local attractions and transport Bad Noise particularly at night especially at weekends

How has the building management responded to any problems or issues you have raised:

Yes but a bit late It would be nice if it was quicker

Please share one thing (or more) which you wish you had known before you moved in:

Gym would be brilliant More spacious work area That is it

Please tell us about the good and bad aspects of living in your local area:

Loud music once in a while at night, especially if window needs to be left open at night when it is too hot

How has the building management responded to any problems or issues you have raised:

Building management have been very helpful and responds to issues quickly

Please share one thing (or more) which you wish you had known before you moved in:

How lovely digbeth neighborhood was, what facilities were available

Please tell us about the good and bad aspects of living in your local area:

There are many corner shops and convenience stores in the area and a larger supermarket is only a 20 minute walk away so very handy. Transport links are good with new street station relatively close by and a bus stop just outside of the building. Parking is not great being permit only and no guest parking is available on site which makes guest visiting difficult. The street is not the cleanest and is not the most amazing area but the building itself is lovely and feels very safe.

How has the building management responded to any problems or issues you have raised:

We have not needed to raise any issues but when we moved in all questions were answered and maintenance requests are dealt with in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there is no guest parking available. It says guest parking on the ila app so would have been nice to know this is not available here.

Please tell us about the good and bad aspects of living in your local area:

It is a short walking distance to the city centre where you would find the best eateries, top shops and entertainments that you can easily spend a whole day there.

How has the building management responded to any problems or issues you have raised:

Issues with our apartment are usually dealt promptly. I can recall one occasion when our door lock failed to work; it was late at night so there was very little the team could do but wait for it to be fixed the next day. I was reassured by the night staff that he would keep on eyes on our flat and he would come up to the flat and help anytime we felt he was needed. To this day, we are still grateful for that little extra comfort we were given.

Please share one thing (or more) which you wish you had known before you moved in:

I believe that it would be useful to let potential tenants know that this is a pet-friendly building so that people are aware that they will run into furry four legs. As a pet owner myself, I can proudly say that we are highly disciplined pet owners.