Apo at The Holloway, B1

Please tell us about the good and bad aspects of living in your local area:

The apartment is block is really close to the city centre, in walking distance of most amenities in Birmingham.

How has the building management responded to any problems or issues you have raised:

Quickly and easily through the dedicated app. Responses are addressed quickly when concerns or queries are raised.

Please share one thing (or more) which you wish you had known before you moved in:

BCC Council Tax are a nightmare to deal with, for a council that has declared bankruptcy they do not make it easy for you to pay them, even when you are actively trying.

Please tell us about the good and bad aspects of living in your local area:

Living in this part of Birmingham has been a great experience overall. The apartment is just around a 10 minutes walk from New Street Station, making it extremely convenient for commuting and travel. It's also right near Chinatown, where there’s an excellent range of Chinese restaurants, cafes, and supermarkets, perfect for grabbing authentic food or groceries. There are many express and convenience stores nearby, although the nearest large supermarket like Tesco is a bit further away, which might be less convenient for big grocery trips. The area feels safe, with relatively low noise despite its central location. Bin collection is reliable. The presence of students, professionals, and families gives the street a balanced and friendly vibe.

How has the building management responded to any problems or issues you have raised:

Last time, I lost a trolley near the lift during my move-in, I reported it to reception, and they said they would take note and record the incident. While they were polite and acknowledged the issue, unfortunately no further action was taken to help locate it. Overall, building management is responsive in communication, but the follow-up on this particular issue could have been better.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known is that having a car can be quite helpful when living here. While the location is central and there are convenience stores nearby, larger supermarkets and some essential shops are not within easy walking distance. A car makes grocery shopping and errands much easier.

Please tell us about the good and bad aspects of living in your local area:

Great location and well furnished. Parcels super convenient. Love the socials Would be good to have had gym ready

How has the building management responded to any problems or issues you have raised:

Really fast response. Couldn’t ask for better service

Please share one thing (or more) which you wish you had known before you moved in:

Delay on gym but other than that everything was as expected

Please tell us about the good and bad aspects of living in your local area:

Super central location to train station. Can be a littlen noisy with window open but once shut is fine.

How has the building management responded to any problems or issues you have raised:

Super easy to report issues to reception. Emails received to tell about visits.

Please share one thing (or more) which you wish you had known before you moved in:

Gym wouldn't be open until October. Got to view before moving in so was happy.

Please tell us about the good and bad aspects of living in your local area:

Pros: The location is great and staff helpful. Public transportation is all around. Cons: The garbage collection could be better.

How has the building management responded to any problems or issues you have raised:

They have been on top of all issues - they aim to communicate well and get the issue sorted. What can not be done in a timely manner is often communicated.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there would so many maintainence checks but in the end I've realized this works in my favor.