Please tell us about the good and bad aspects of living in your local area:

One of the main drawbacks is parking. The building has a limited number of allocated spaces, and additional parking can be expensive on top of the property price. Street parking is also restricted at times, particularly in the evenings. On a positive note, complimentary internet is provided within the building, which is a valuable benefit for residents.

How has the building management responded to any problems or issues you have raised:

I usually contact the building management via email, and responses are generally prompt. Communication is clear and issues are typically acknowledged quickly, with follow-up provided where necessary.

Please share one thing (or more) which you wish you had known before you moved in:

I had not realised that all parking within the building is chargeable and limited. There are no included spaces, which can significantly increase overall costs for residents who require parking

Please tell us about the good and bad aspects of living in your local area:

Was completely mis-led on this property. When doing the viewing I was told all about how it’s working professionals, car park waiting list & community events. It’s mostly filled with students and people who set the alarm off constantly, a car park waiting list where the staff don’t care and offer it to residents they’re friendly with and community events which just involve local people selling stuff in reception.

How has the building management responded to any problems or issues you have raised:

I’ve raised issues like my fridge making a loud noise all the time and was told that I’m lying and fridges just do that. The heating in the apartment is terrible and not enough to heat very well so it’s cold a lot of the time, I’d recommend if you do live here to buy extra heaters and prepare for large electricity costs.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how many students and young, 18/19 year olds lived in the building. They sell it as luxury living but really you just pay for the location. Staff are horrible to each other and members of the public, I’ve had my parcels stolen after staff have signed for them and witnessed them to say the same to other residents who have tried to find them and they often dismiss it saying they don’t care or they can’t check the cctv and have to get the police involved. There’s no common decency from the staff at all. When raising these concerns the manager I spoke to was horrible and condescending so don’t expect any sympathy from them. They want you to sign a tenancy then treat you horribly for the tenancy and then offer a rent increase of £150pcm after the term has ended.

Please tell us about the good and bad aspects of living in your local area:

Perfect location, amazing dock views, great transport links with bus station and train stations within walking distance. A handful of grocery shops at arms length and a huge range of bars and restaurants.

How has the building management responded to any problems or issues you have raised:

They have always offered a helping hand, with repairs, and maintenance. They offered to help me put my mirror and photo frames up on the wall which is super helpful. Any repairs / issues arisen will be dealt with swiftly and the team are so lovely and chatty.

Please share one thing (or more) which you wish you had known before you moved in:

The community here at the building is great - the events they hold are so lovely and there’s a sense of community around the building. Neighbours and other residents are so lovely and friendly.

Please tell us about the good and bad aspects of living in your local area:

Close to many things, good transport links. Shops near by, easy to get onto the motorway. Can be lots of traffic over the weekend.

How has the building management responded to any problems or issues you have raised:

Immediate attention and support. Someone is sent over almost immediately to assess any issues.

Please share one thing (or more) which you wish you had known before you moved in:

How easy the process of living there is and smooth is it to get things fixed.

Please tell us about the good and bad aspects of living in your local area:

Living in this part of Liverpool has been a very positive experience overall. There is a good range of local shops, cafés, restaurants, and bars within walking distance, and the city centre is easily accessible. Transport links are convenient, with regular buses and nearby train connections. The area feels lively but generally well managed, with green spaces close by for walks and downtime. Street noise is reasonable for a city location, bins are collected reliably, and parking has been manageable. Overall, it’s a practical and enjoyable place to live.

How has the building management responded to any problems or issues you have raised:

Yes, they have and the turnaround time is very fast.

Please share one thing (or more) which you wish you had known before you moved in:

I had liked that the building at the start was more filled with professionals, however as of the last year, it has been filled with more students – which are a bit noisier.