Please tell us about the good and bad aspects of living in your local area:

One of the main reasons I dislike living in this area is the unprofessional and discriminatory treatment I have experienced. Emails and messages are frequently ignored, and maintenance issues are not handled promptly. For example, my washing machine was broken for three months before it was repaired. I am also often accused of things I did not do, which has caused unnecessary stress. Additionally, utility companies have contacted me using a completely different name and flat number, reflecting serious administrative errors. The management frequently organizes events, yet attendance is extremely low, likely due to their poor reputation and lack of genuine engagement with residents. Overall, these issues have made my living experience frustrating and disappointing.

How has the building management responded to any problems or issues you have raised:

Silence my washing machine was not working for three months well that speaks a lot about it

Please share one thing (or more) which you wish you had known before you moved in:

I wish i didn’t live here i wish i can take my money back I regret it so bad

Please tell us about the good and bad aspects of living in your local area:

The area has many plus points with groceries, fuel, healthcare available with 5 mins. It is walking distance to the Birmingham train station and city centre which is ideal.

How has the building management responded to any problems or issues you have raised:

Yes, prompt action taken to resolve any issues raised.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t anything that comes to mind as there are no surprises or bad things that we have experienced that we wish we had known about.

Please tell us about the good and bad aspects of living in your local area:

Living at Apo at The Holloway has been a fantastic experience. The location is unbeatable; you have the best of Birmingham’s shops and restaurants at The Mailbox and Grand Central just minutes away. There’s a brilliant range of bars and local gyms, and the nearby canal walks provide a lovely escape for some open space. Transport links are incredibly convenient, with New Street Station practically on the doorstep, making commuting effortless. Life on the street itself is great—it feels safe, the building management handles bin collections perfectly, and despite being so central, the soundproofing is excellent, so traffic noise is never an issue. The community atmosphere here is top-notch, and the staff are always helpful and friendly. Highly recommended for anyone wanting high-quality city living!"

How has the building management responded to any problems or issues you have raised:

The building management at Apo has been consistently professional and proactive. Whenever I’ve raised a maintenance request or a general query via the resident app, the team has responded rapidly—often within the same day. They don't just acknowledge the issue; they provide clear timelines for resolution and follow up to ensure everything is sorted to a high standard, which makes living here feel very well-supported.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known—in the best way possible—is just how much the resident app and community events actually shape your lifestyle here. From a typical viewing, you see the beautiful bricks and mortar, but you don't realize how much you'll come to rely on the app for everything from unlocking doors to booking the shared spaces.

Please tell us about the good and bad aspects of living in your local area:

The Copper House Apartments are located in an ideal location to all of the shops and transportation links of the Liverpool city centre. The views are great because it is located right across from the Royal Albert Docks and the location is within a few minutes walking distance to the shops, restaurants, and the best that Liverpool has to offer.

How has the building management responded to any problems or issues you have raised:

We have not had any issues arise, but the maintenance staff do regular maintenance and inspections on the building and units.

Please share one thing (or more) which you wish you had known before you moved in:

The units on the side facing the water and the Royal Albert Docks afford great views; however, you will be closer to Strand Street and the ambient noise from traffic and sirens from emergency vehicles could affect you if you are sensitive to noise.

Please tell us about the good and bad aspects of living in your local area:

I think that it’s a great area when it’s compared to shops bars, restaurants, places like that. My apartment has become the central meeting place due to its centralized location in the city.

How has the building management responded to any problems or issues you have raised:

Building management is very fast to respond to any issues. If I tell them the night before they’re usually there the next day, depending if any parts are needed.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing specific. The only thing is, I wish there was a storage location on site, because since the flats come furnished some of the furniture, I would like to replace, but nowhere to store it.