Apo Liverpool, L1

Please tell us about the good and bad aspects of living in your local area:

Great local area — the location couldn’t be better, right by the city centre, bus station, and Tesco.

How has the building management responded to any problems or issues you have raised:

They consistently resolve all issues efficiently and ensure problems are handled promptly and effectively.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing much everything was good and better than expected

Please tell us about the good and bad aspects of living in your local area:

We are in the perfect location for bars restaurants and entertainment. The view is lovely and so picturesque

How has the building management responded to any problems or issues you have raised:

Very promptly. The maintenance team here make the effort to respond quickly and are always friendly to adress issues with. The team on the desk yinka, Sophie and Sapphire go above and beyond to welcome you. They are a bubbly and lovely group of girls to be at the front, they have always helped me and made me feel at home easily

Please share one thing (or more) which you wish you had known before you moved in:

How much I would miss the staff when moving out !!

Please tell us about the good and bad aspects of living in your local area:

It is very convinient since its oocated near the city centre and there is also a bus stop nearby which is very good

How has the building management responded to any problems or issues you have raised:

I remember once my fridge broke down and they immediately replaced it with a new fridge

Please share one thing (or more) which you wish you had known before you moved in:

How amazing the place would be if i had known sooner i wouldve moved in here a long time ago

Please tell us about the good and bad aspects of living in your local area:

It’s an amazing environment to live in, the facilities are great and the apartments are all new . In addition the staff are great and make you feel like family. Yinka and Sophie are great and always brighten up the day

How has the building management responded to any problems or issues you have raised:

They are very quick to respond and it’s very easy to report an isssue using the app

Please share one thing (or more) which you wish you had known before you moved in:

Wish I moved in from my first year because I lived in a different building before

Please tell us about the good and bad aspects of living in your local area:

It’s in the city centre so you’ve got everything you want but that’s where the good aspects stop. There’s traffic noise if you open your window, drunk people usually outside and in the car park. Security often let drunk people in the reception area waiting for taxis.

How has the building management responded to any problems or issues you have raised:

Any issue I’ve raised has been met with hostility. The staff do not take accountability and when raising issues I often feel belittled and made to feel like I’m in the wrong. Phone calls go unanswered & emails ignored when raising issues but they’re fast enough to email accusing people of things they haven’t even done.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how many airbnbs and international students live in the building. I was told it was working professionals but met with groups of 18 year olds or drunks in the reception when I come home from work. I also wish I knew how unreliable ordering parcels would be, they often go missing and staff are less than helpful. Would recommend getting them delivered to the nearby Amazon locker in Liverpool One